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Sir Shuping is just sir to Sir's feed, LSW
ILL question for folks: does anyone know what formula is used to figure out turnaround time of requests? OCLC, which is what I've been using for the report, has changed the format of their reports. All I need is the average of how long it takes for all requests. thanks in advance
July 5
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We break out borrowing and lending - borrowing is elapsed delta from customer request to online delivery; lending is elapsed delta from request received to fill/decline. our lending numbers are faster than our borrowing numbers... as might be expected
- awd
yeah that's what i normally do i just don't have a way to pull it anymore. oclc changed their report to show turnaround time for filled vs unfilled, and clio breaks it down by copy vs loan.
- Sir Shuping is just sir