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Mark Czerniec
Time Warner cable online 'PayXpress' bill payment issue results in $30 bank fee - http://www.czerniec.com/2009...
Time Warner cable online 'PayXpress' bill payment issue results in $30 bank fee
"That's an automatic $30? There's no error message from their billing system, no email notice to me, no chance to correct anything, no recourse — just a $30 fee, a "past due" status, and a hastened due date for the next bill — all adjudicated by an unreachable accounts receivable department?" - Mark Czerniec from Bookmarklet