Bose has awesome customer service. I bought a pair of QC15s at the Bose kiosk at the Las Vegas airport. Most of my five hour flight home they worked fine. Alas, about 20 minutes before landing there was a strange popping static in the right headphone, followed by a lot of white noise. My headset had broken within the first six hours of use. I went... - http://mcritz.tumblr.com/post...