Join me, Louis Gray, and others on a live call starting in three minutes: live at 4:30 PDT w/ @Scobleizer @louisgray @nicefishfilms @rizzn & @michellegreer talking FriendFeed + Facebook - http://www.talkshoe.com/talksho...
Don't hold your breath there Johni, the door's going to slam shut. Otherwise Paul, Bret & Co. would already have let us know. Instead, there are only vague references that its not going away immediately.
- jcunwired
Disturbing point about smaller companies getting gobbled up and eventually it is going to be only four major entry points: (1) Google (2) Apple (3) Facebook and (4) Microsoft
- James Clark
thanks for arranging this call guys... I am on there with my old internet ID "smbeebe"
- Susan Beebe
So are we FriendFeed enthusiasts so out of the loop what the average user wants? Friendfeed was for me the best of two worlds, between Twitter and Facebook. I thought FF has the best tech. Does this mean we here don't understand the average consumer?
- Alex 'BuckyBit' Covic
Robert - the sound is great .. and u do respond to yr mails :-)))
- Johni Fisher
World's biggest IPO's happening on the exchanges of São Paulo and Hong Kong, not Wall Street http://online.wsj.com/article... What hath SarBox wrought?
The power of a thank you: a United Airlines employee personally thanked me and another guy I was sitting next to for being loyal customers. We both looked at each other in amazement. Gives me some ideas for my own career. I don't say thank you enough.
Robert, thank you for that free consulting the other day. I've already implemented some of it.
- Bruce Lewis
from fftogo
Sincere thanks shows empathy and respect. Even thanks by protocol (less sincere) _can_ be good, and potentially leads to the real thing - even better. Great thought to share, Robert.
- Micah Wittman
Did the United Airlines employee thank you for your friendfeeds?
- Charbax
Starting at home, too. Maryam does a lot for me and I don't say thank you enough to her.
- Robert Scoble
It's too easy to take things for granted.
- Michael McKean
Robert, thank you for improving yourself by thanking others more often. ;)
- Chris, Taskerrific Guy
Saying "please" and "thank you" is always welcome, thanks, Robert. ;-)
- Kol Tregaskes
A great reminder. Another thing I'm learning is to be more gracious when others say 'thank you' and to say 'you're welcome.' Often, I say 'no problem,' which is kind of self-diminishing and also doesn't convey that they are worth doing a favor for. I don't know if this makes any sense, but I'm trying to train myself.
- joey
One airline used to say "Welcome Mr. xyz as soon as you were on your first class seat and asked what you wanted for a drink ... they have the list of passengers with the frequent flier level. Basic customer service.
- Julio F ~ @SocialJulio
I worked for some folks as a horseback trail guide when I was a kid. Everyday, no matter what, they thanks me for coming in and doing my job. Taught me the power of a thank you from a group that normally takes you for granted (your employer) - the same holds true for thanking customers.
- guruvan (Rob Nelson)
Julio: I have flown 300,000+ miles and hearing thank you is a rare enough occurence that it is notable when it happens.
- Robert Scoble
Wouldn't it be great if @ev said thanks to some of the early adopters who tirelessly promoted Twitter? It struck me when he tweeted from the Time awards dinner thanking his employees. He doesn't get how hard we work, for free, to make him successful.
- Dave Winer
@Dave - do you want some stock or something? If you feel like you need to be recognized and aren't, use another service
- Dave Hodson
"Thank you" is something you don't notice unless it's missing. My previous job I got very few "thank yous" from the management, it was a little upsetting. I still did the work of course but it would have been very nice if people simply replied to mails, for example, with a thank you. It seemed there that that was wasting an email. No it's not! :-(
- Kol Tregaskes
What does being a "loyal customer" mean? I have loyalty to ideals, to my country, to my family ... not so much to companies. There are exceptions, but I don't think any airline would apply ...
- John Koetsier
John: I did 120,000 miles with United last year. That is loyalty.
- Robert Scoble
I had a patient carry business type cards with a lovely verse about how little the world recognizes good service, kind nature and such. I truly was taken for a pause when she gave me one.
- Janet
Just give thanks that you actually have a career as many do not right now in this country.
- Steve
One of my friends trains dentists and their staffs how to boom their new patient numbers through word-of-mouth referrals without ever saying the "r-word". It's basically done through very well-worded thank you messages. Extremely powerful and the staff absolutely love doing it.
- Hans Eisenman
I agree and the power simple gestures have always amazes me.
- Craig Mische
Funny. My boss's birthday was today. We have to give words of wisdom on our birthday's at work. He told us a story about the importance of thanking and acknowledging.
- amarquart
I think it is easy to forget the times we get good service, because the bad service sticks out so much more. But it is a worthy note to take, pay it forward.
- Patrick Boegel
Steve: I'm always thankful for that. Not to mention that about half the world's people live on $2 a day. I thank my dad for being the first to go to college in our family, get a PHD, and moving me to Silicon Valley. Of course if we had stayed in Jersey maybe I would be working with Gary Vaynerchuk now. That would be fun too!
- Robert Scoble
Awesome! Amazing how something so small can be so big
- Andy A.
Amazing how a simple "Thank You" goes a very long way..
- Ricardo Bueno
Look at all of the positive press UA is getting from this and it didn't cost them a cent! Just good policy and good employees.
- Jeff P. Henderson
When said honestly and properly, thank you can be very powerful. We all should use it more.
- arik
I like to ask speak to the manager of anyone who has been very helpful to me so that I can request that it be noted how great he or she was.
- metalerik
I had a very positive experience the other day after being delayed for five hours and being stranded overnight in Denver (United put me up for the night). About 20 minutes after landing at SFO, I got an apology email with a $250 credit for future travel. http://bit.ly/AMEH4
- Rocky
Congrats Pete! Now share the love with the "little guy". Wink wink. Still no Mashable article on http://geofollow.com :( Boo!!! See you made me digitally cry like a baby...
- Andy A.
Not just a pretty face! Well done Mashable!
- Ewan MacLeod
Good work Mashable, and well deserved.
- David Eedle