Mike Campbell

"Great point. O'Charely's clearly knows their customers. As for me, I use the n+1 technique to acquire more rolls. I pick up the basket and offer the last roll to the guy next to me who I know wants it. This puts him in a social dilemma of either refusing a kind offer from a friend or eating the last roll. O'Charley's still benefits. Now the restaurant has us begging for more of their scrumptious rolls, but we get the next batch just before the meal comes. This virtually guarantees that it will be the last basket. If they price each meal with consideration of two rolls per guest, they come out ahead with your scenario.." - Mike Campbell

"An ESPN commentator rightly pointed out that Tiger has earned most of his money from his image, not his golf. He stated that Tiger is the first billion dollar athlete, but has only earned $100MM from golf. The other earnings comes from endorsements based on his image. His public persona is very clean-cut and conventional. He consciously chose that image. That's why we did not suspect DWI. That's why this story has taken so much attention. The ESPN commentator compared and contrasted Tiger with Charles Barkley. Charles Barkley has a much different public image. One that is crass and outspoken. So when he 'screws up', we talk about it, laugh about it, and forget about it. I agree that Tiger deserves a personal life hidden from public scrutiny. However, when he wrecks his car in a neighbor's yard and the police get involved, it becomes part of his public persona. Your point is, therefore, very well taken. If he does not participate in the conversation, he will lose control of this image..." - Mike Campbell

"Todd, the book's thesis is that "leadership judgment follows a 3-phase process" - preparation, the call, and execution. The book defines the process and then applies it to three judgment types: people, strategy, and crisis. It provides a lot of real-life examples of CEOs and businesses. ~Mike" - Mike Campbell