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Mike Wittenstein

Mike Wittenstein

Speaker. Facilitator. Consultant. Your Authority on Customer Experience.
I just uploaded "2-Top Customer Experience Myths and Trends" to Vimeo: http://vimeo.com/92741488
I just uploaded "6-Customer Experience Implement The Strategies" to Vimeo: http://vimeo.com/92741852
I just uploaded "4-Customer Experience Social Media and Best Practices" to Vimeo: http://vimeo.com/92741491
I just uploaded "3-Customer Experience Major Mistakes That Businesses Make" to Vimeo: http://vimeo.com/92741489
I just uploaded "1-Customer Experience Effective Strategies w Mike Wittenstein Intro" to Vimeo: http://vimeo.com/92741487
RT @pberger80: @mikewittenstein Thanks Mike, followed you for years through various journals and blogs, huge fan of your work!
RT @justcoachit: @mikewittenstein Thanks for the follow, Mike. Kudos on your important work and contribution
Big Shoulders Coffee is Winning the Customer Experience Battle. Are You? http://360connext.com/big-sho... via @jeanniecw
Golden Goldfish Book Excerpt - Pareto and a Pea http://www.9inchmarketing.com/2014... via @9INCHmarketing
The Best Company Feedback is the Toughest to Hear http://360connext.com/the-bes... via @jeanniecw
One Customer Is All It Takes... http://customersthatstick.com/blog... via @adamtoporek
Great Retail Greetings: A Win for Customer and Culture http://customersthatstick.com/blog... via @adamtoporek
Deep dive on the BBVA user experience and screen design. Video includes rationale, principles, and i http://www.pinterest.com/pin...
What would customer-centric banking look like? It's already here--BBVA. https://t.co/JZBhPOVP51 http://www.pinterest.com/pin...
Nailing the first and last impressions. Lessons in CX from Disney and Kimpton at #NGCE http://www.9inchmarketing.com/2014... via @9INCHmarketing
Golden Goldfish Excerpt - Retention vs Acquisition http://www.9inchmarketing.com/2014... via @9INCHmarketing
RT @dawnamaclean: Vulnerability as a Competitive Advantage - pushing myself way outside my comfort zone with this post http://dawnamaclean.com/2014...
6 Customer Experience Implement The Strategies: http://www.youtube.com/watch... via @YouTube
6 Customer Experience Implement The Strategies: http://t.co/WVV3gVcui9 via @YouTube
Play
3 Customer Experience Major Mistakes That Businesses Make: http://www.youtube.com/watch... via @YouTube
3 Customer Experience Major Mistakes That Businesses Make: http://t.co/0WQtnzqTIO via @YouTube
Play
4 Customer Experience Social Media and Best Practices: http://www.youtube.com/watch... via @YouTube
4 Customer Experience Social Media and Best Practices: http://t.co/QcdmOjlDqL via @YouTube
Play
5 The Customer Experience Framework: http://www.youtube.com/watch... via @YouTube
5 The Customer Experience Framework: http://t.co/tbX0hW0YtO via @YouTube
Play
2 Top Customer Experience Myths and Trends: http://www.youtube.com/watch... via @YouTube
2 Top Customer Experience Myths and Trends: http://t.co/Ekgk75XxFX via @YouTube
Play
1 Customer Experience Effective Strategies w Mike Wittenstein Intro: http://www.youtube.com/watch... via @YouTube
1 Customer Experience Effective Strategies w Mike Wittenstein Intro: http://t.co/PIVyrTKH4u via @YouTube
Play
RT @VGSresources: Customer service people is out! http://paper.li/VGSreso... Stories via @Natasha_D_G @mikewittenstein
Hey, @buffer how do I get Beffer and Commun.it to talk to each other? Thanks!
RT @Customer_Event: Proud to join @mikewittenstein, @Jeanniecw, & @9INCHmarketing on the 2014 Top CX Twitter Influencers! http://www.mindtouch.com/blog... via @MindTouch
RT @CXJourney: @mikewittenstein Thanks Mike! Congrats to you!
RT @9INCHmarketing: Congrats @mikewittenstein and @jeanniecw for making the 2014 Top 50 most active influencers in #CX customer experience list! #GCXP
RT @sharonereed: Congrats Stan! RT @9INCHmarketing: Proud to join @mikewittenstein on 2014 Top CX Twitter Influencers! http://www.mindtouch.com/blog... via @MindTouch
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