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Mike Wittenstein

Mike Wittenstein

Speaker. Facilitator. Consultant. Your Authority on Customer Experience.
If you're a speaker and you live in Georgia, you've gotta attend the NSA annual Gala. https://t.co/xzWlCmLFP0 That's why ;-)
Nordstrom + Trunk Club https://t.co/DYYkpRxpB4 are a perfect fit in retail menswear.
Trunk Club joins Nordstrom http://www.mikewittenstein.com/blog... It's greatest value may be to extend its experience to existing and new customers.
10 online retailers going from clicks to bricks http://www.cnbc.com/id... Opening a 'real' store that people actually walk into has its pluses.
Nordstrom’s Acqusition of Trunk Club is a Win for Shareholders, Employees, and Customers http://www.mikewittenstein.com/blog...
Nordstrom to buy TrunkClub http://www.nytimes.com/2014... In my opinion, Nordstrom is buying the capability for "personal shopping at scale".
You Are Not Late — The Message — Medium https://medium.com/message...
You can get a lot done in a week (even at a large company like Google) if you decide, on purpose, to achieve that. https://www.youtube.com/watch...
The choice in your life that shapes you the! most is what you choose to learn. Choose wisely. Great article, Raj De …https://www.linkedin.com/slink...
Five ways tablets can transform retail experience | Retail Customer Experience http://www.retailcustomerexperience.com/blogs...
Employee engagement is NOT fun | LinkedIn https://www.linkedin.com/today...
Stay Motivated! Celebrating 100 Monday Motivations http://www.slideshare.net/custome...
CX Journey™: Is Your Customer Experience Suffering from Short-Sightedness? http://www.cx-journey.com/2014...
Melvin shows a really easy to way to figure out what to fix in CX first: https://www.linkedin.com/today...
Keep Chantel Botha's agency BrandLove on your radar http://brandlove.com/...
What is Emotional Marketing? http://602communications.com/2011... A classic by Graeme Newell
Can Target Get its Mojo back?—by Lou Carbone http://experienceengineering.com/in-the-...
Three Marketing Lessons in Lagniappe from the New House Whip Steve Scalise « 9 INCH MARKETING http://www.9inchmarketing.com/2014...
How to Improve Customer Experience: Take Action with these 7 Questions http://360connext.com/how-to-...
7 Cool Technologies and Takeaways from Future Stores http://customersthatstick.com/blog...
Retail Store of the Future Omni-Channel Marketing with Tanya Williams | @scoopit via @LeeBogner http://www.scoop.it/t...
A Parks and Rec guide to angry live chat customers — Human customer service — Medium https://medium.com/human-b...
Customer Experience Magazine (CXM) http://www.customerexperiencemagazine.co.uk/...
Why We Pay Premium for Customer Empathy http://360connext.com/custome...
7 Cool Technologies and Takeaways from Future Stores http://customersthatstick.com/blog...
Former JCPenney CEO Ron Johnson Tried To Resign Three Times - Intelligence - Racked National http://racked.com/archive...
Make your vision visible.
Measure your value, in part, by the value you create for others.
Marilyn Monroe Spas led by former Disney operations leader, Al Weiss, promises to offer great servic http://www.pinterest.com/pin...
10 innovations that will change our (retail) worlds. http://www.pinterest.com/pin...
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