We are using it in several ways but some of them have not taken off. The first is a basic aggregation of our content here: http://friendfeed.com/service... You can see we only have 65 subscribers - that's compared to 1,193 on Twitter. We take that aggregated feed and display it on one of our internal pages on our website here: http://nationalserviceresources.org/connect It's a handy way to provide a fresh mix of delicious links, tweets, and youtube favorites. - Laura Norvig

The second thing we've done is, I've created a private room for staff discussion/sharing. It hasn't really caught on, though, as we have many other more officially sanctioned (but not as versatile, IMO) ways of communicating internally. - Laura Norvig

The third thing I've done is create a place to listen to news in our field. http://friendfeed.com/service... - Laura Norvig

We've set up a FF account that's aggregating our content (http://friendfeed.com/volunte...), but haven't done much with it yet. Honestly not really sure what to do with it! I need to wave the 'information overload' flag on this one. I know I can set up filters, but I don't really get the impression that FF is a primary destination where people go to interact anyway. Since I can't engage everywhere, FF has taken a backseat -- at least for now. - Matt Koltermann

Yup, I think Friendfeed is still an early-adopter platform, so it's not yet useful for initiating conversation with constituents. It *is* useful as a listening tool, or an aggregation tool that you can than push out to your own website or blog. - Laura Norvig

FF's new embeddable search feature seems to be a promising way to aggregate and display relevant content on our website, actually. Speaking of aggregation, we've been bookmarking our Web mentions on Delicious (http://delicious.com/volunte...) and turned an RSS feed of our "mentions+news+bestof" tags into a dynamic new "CCS in the News" page, which just launched today! Still needs some stylistic tweaking, but we're very excited about this model: http://tr.im/ccsnews - Matt Koltermann

That is a cool solution, Matt, congratulations on that implementation! - Laura Norvig

We're doing something similar to Matt, where we use delicious and friendfeed to track mentions of our dinosaur trail and individual dinosaurs. We separate out based on whether the content is from an "expert" source (orange box) or an "amateur" (yellow box). See http://www.lifeandscience.org/dinosau... for the main page, and click on one of the dinosaur icons at the top of the page to see how it works for each individual dinosaur. - Jeff Stern