John Ladd - Comments

It shows only 1 item even if I have lots of unread items from people I follow. Been trying and checking for over 4 hours now. - Mahendra (SkepticGeek)

Works for me. - Kol Tregaskes

I have a window open from before the crash, and it works except I can't add any new followers. I'm not closing that window this gets fixed. - Wallace

Wallace: Lucky you! :) - Mahendra (SkepticGeek)

I'm going to take a wild guess and say that Google Contacts has been disconnected from Google Reader. I've been able to follow several people since this problem started, but their names only show on my contacts page. I do get their updates as new comments in my Google Reader, but I have no name to attach to groups. I can like their shared items, and also comment on their shared items and my 'comments' label turns to bold text whenever someone updates ( including myself ). - Wallace

Maybe you're right. I can't even get to the people I follow list, since the "You are following..." message is not visible. - Mahendra (SkepticGeek)

All data about followed and followers has disappeared from Contacts. It was there yesterday so I suspect Wallace is right about the disconnect. - Polly Potter

Well, it's bedtime here in India and I'm all done for the weekend. Let's see how Google Reader behaves tomorrow morning! - Mahendra (SkepticGeek)

Mahendra, I'm having similar problems, and now I can't add any notes or see my own shared items. - Kamilah Gill

Kamilah, the latest shared item of yours that I can see is from two days ago. Have you shared since then? - Wallace

Working for me. - Ben Hanten

Mine has started to screw up. I cannot like or share anything. :-( - Kol Tregaskes

Kol, your latest is about DMCA takedown policy. Is this your last shared item? - Wallace

Wallace, I've tried a few more. What is my latest now? I cannot see anything on my Shared Items page. It's all going Pete Tong. :-( - Kol Tregaskes

Kol, you posted about concept art - Wallace

Latest share should be 'Manual Toothbrush Handle + Toothpaste Tube Squeezer'. - Kol Tregaskes

Yes Kol, "manual toothbrush" item is displayed. - Wallace

OK, so visual not working but actually working. :-) I still cannot see my shared items, comments view is only partially working. - Kol Tregaskes

Thanks, Wallace. :-) - Kol Tregaskes

Your welcome Kol - Wallace

Shares are showing up, but with no profile pictures. Also, my follow list is empty. - Harrison Powers

I'm definitely experiencing "people you follow" being empty. Much angst here. Well, maybe not really. Virtual angst, maybe? Much else on google reader seems fine. :D - Rob Schieber

stll nothing.... - Chris Bellinger

Wallace, I might not have shared anything else in that time span. Can't really remember, I post in so many places. Gr definitely is messed up for me now - Kamilah Gill from email

I see no avatars and no comments in mobile, though comments view has items. I hope thus means some fixes we've wanted are on the way, but some notice would be good. Why are we always being notified after the fact? - Vince DeGeorge from iPhone

This is what is happening to me (http://ff.im/7JFoG).. Be careful about using it when it is having problems.. hopefully it is JUST a front end issue!! Kol I'm seeing the same thing!! Anyone else getting javascript errors? - Chris Myles

not working for me, cannot open sharing settings and do not see people I am following - Gerald Hildebrandt

Still the same. Thanks everyone - when I first reported the issue I got swamped with a 'works fine for me' response on Twitter. Now I feel much better. :) - Mahendra (SkepticGeek)

Chris - never had any javascript errors at my end. - Mahendra (SkepticGeek)

Google Reader seems to be working great for me. If there are any issues with slowness, I had assigned them to our hotel's network. But yes, you can see I am still sharing items. - Louis Gray

Louis: Many people have reported the issue, so it may be a load distribution problem affecting only some. - Mahendra (SkepticGeek)

There's a support ticket at JS-Kit Echo that GR shared items are not showing up: http://support.js-kit.com/jskit... - Mahendra (SkepticGeek)

I guess we'll have to wait till it stops working for Louis. Then we'll get a response from the GR team. :) - Mahendra (SkepticGeek)

Mahendra, you're very silly. :) Is there a Google Groups discussion going on here? - Louis Gray

Louis, come on, we've all seen it happen before. :) - Mahendra (SkepticGeek)

As a workaround, I've been using the German Google Reader with much success. Same keyboard shortcuts ;) http://www.google.de/reader/ - Harrison Powers

Harrison: that's a brilliant idea! Works like a charm. :) I just discovered there are a dozen new people following me after my article on Feedly yesterday. - Mahendra (SkepticGeek)

I love the internet! Always find an answer somewhere! - David Slater

hmmm doesn't work for me .. hopefully I'm not totally screwed!! - Chris Myles

Lot's of people have been trying to use GR as their new social network... this outage (with silence) does not bode well. I fear we'll lose many we gained. It's one thing to be buggy or lack some functionality, but a different thing all together to lose almost all functionality and not keep your users informed. Have we learned nothing? - Vince DeGeorge

Nothing all day(15 hours) - Myrna

Oh, except I can add new RSS which goes through because I can access the subscription page. - Myrna

That's a quick way to ruin my day. I use Google Reader soo much. - Hunt from FreshFeed

Hunt, same here. Myrna: did you try using the German version? Worked for me. - Mahendra (SkepticGeek)

Thanks Harrison, the German version seems to work for me! Now maybe I can shut the working window down without fear...oops never mind....I'm stuck with the open window.. - Wallace

Yes, I went through most of everyone's items already. So are we in German from now on lol - Myrna

Yes, let's say "Danke Schön, Herr Harrison!" :) - Mahendra (SkepticGeek)

Actually - Norwegian & Polish version is working here, too - thanks for the info, Harrison. And well, 'long live open communication!' ;) :) - Hanna Wiszniewska

I'm in German now and it works - M F

German localized version is also working for me (in Germany ;-) ), but not English UI - Gerald Hildebrandt

Hmm, I continue to have the same problems everyone has mentioned with Reader after almost 24 hours now. The German version will work, but I don't read German. Is there a way around the language barrier? - John Ladd

John, you don't have to read German really if you know GR. The posts are in English. If you use the German page you will see how familiar it becomes..mostly! :) - Myrna

What about Jenna. I will message her on fb. She is one of the GR staff. - Myrna

Myrna: Go, girl, go! We need some 'pull' here. - Mahendra (SkepticGeek)

I don't understand why Louis can't shed some light on this issue. Oh well, he's probably playing with his adorable twins on Labor Day weekend. - Myrna

Back to German :) - Myrna

Mine is working; I'm in US. Google Contact info still missing but shows in GR. - Polly Potter

Actually, Reader's working for me although not consistently. I'm often having to mark read a number of articles several times before they're actually marked as such. - Akiva Moskovitz

Akiva, wonder why its working for some and not for others. Most of the people I follow now are working on the German page. - Myrna

I've set up a new Google Account ( wallace.lockhart2@gmail.com ) to try and solve this problem on my end. My new profile page ( http://www.google.com/profile... ) is up, and I've imported all my contacts from my old account ( wallace.lockhart@gmail.com ). My followers/followees are viewable now in my GR so far comments are functional. If someone could visit the new profile, I'd appreciate it. Thanks. - Wallace

Thanks, Myrna. I suppose I should have thought of that! Thanks for pointing out that I was missing the obvious. :P - John Ladd

Wallace, I subbed to your new GR but it is not showing up yet. - Polly Potter

I got it Polly, thanks! It seems to be working now. I'll leave a comment on your latest shared item. - Wallace

Now the English version is busted; can still read subs but people I follow is empty. Can see them in the German version. - Polly Potter

isn't this fun? - Chris Myles

Ok, I thought it was just me. Thanks, Hanna, for pointing me in the right direction. - Damond Nollan

German UI does not provide Send To functionality - Gerald Hildebrandt

Is GR trying to implement rssCloud? - Polly Potter

Now it seems to no longer be working for me. I haven't seen an update in hours. - Akiva Moskovitz

I think Google is out to lunch for the Labor Day weekend. - Wallace

Can't blame 'em. - Akiva Moskovitz

ok.. Mine is still down, and had been since Saturday morning. There is a GetSatisfaction ticket open http://getsatisfaction.com/google_... - Jez Arnold

Just adding that I too have this issue, I am also mentioning it on the get satisfaction ticket. - Alex Kessinger

Jez: Thanks for pointing to the GS ticket. Added myself. Geez, when is this going to be fixed? - Mahendra (SkepticGeek)

Hey all, I moved from the German page to the French. It's working fine. Do you know how to get there? Think its settings. - Myrna

Wallace, I still see your old account but I can't comment on your page. I can comment on most others. Does it have anything to do with groups? - Myrna

Just use http://www.google.fr/reader/ instead of http://www.google.de/reader to move from German to French. - Mahendra (SkepticGeek)

Myrna/Wallace: Think so. Because in order to comment, the user should have added you to a group. - Mahendra (SkepticGeek)

Myrna, I have removed everyone from groups on my old page. I still have links to those contacts in GR, and periodically try to add them. No success yet. This may be link rot. Rapid link rot. Here's my new shared items link; http://www.google.com/reader... Until Google gets this straightened out, I"ll be sharing from one page and pushing feeds out of the other. Oh well, it's free. Thanks for your concern, patience and help folks. - Wallace

Wallace, can't you just go to the French or German page and continue from there. It's the same and I can comment and like everything. - Myrna

I tried the German and Polish pages, and both behaved as the English (US) page. But never mind that! I just discovered that I can follow my old tagged feeds that I push out of my old account and continue to post in my new account! That means I don't need two accounts! Woo hoo...! - Wallace

ENGLISH is working now!!!! - Myrna

Not for everyone... I'm still down. - Vince DeGeorge

I'm still down. And out for the night. Got to go to work in the am. I make pasta, so remember, pasta is the new potato.... - Wallace

Wow! Thanks, Myrna. Hope it works soon for everyone else. - Mahendra (SkepticGeek)

All the best, Wallace. - Mahendra (SkepticGeek)

UPDATE FROM GOOGLE: The GR team says "We've rolled out a workaround for this problem, reloading Reader should enable you to see your friends list (and other functionality) correctly again." Everyone, please sign out of Google Reader, restart your browser, login again. It should work. (From GetSatisfaction: http://getsatisfaction.com/google_...) - Mahendra (SkepticGeek)

Yep, we just rolled out a workaround. If you're still having problems after reloading, please reply in the GetSatisfaction thread. - Mihai Parparita

It worked for me without signing out of google and without reloading. Just changed the settings from French to English. - Myrna

Everything back to "normal" for me as of 22:30 PDT - Richard pancakhaus Walker

In case you are wondering what happened, the response is here http://ff.im/7JFoG. - Chris Myles

Chris, thanks for the update! I wonder if yours was an extra-special case though, since if the specific use case of someone you're following adding their "Like" stream to Google Profile was the issue, then folks like Louis Gray would also have been affected, since he follows the same people and many more (I believe) than all of us who had the problem. - Mahendra (SkepticGeek)

Yeah I'm not sure but I am glad they came back with a response.. I'll be even happier when I can get my comments out to back them up or use externally. - Chris Myles

John Ladd › Comments