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RT @claychristensen: RT @innosightinstit: Blogging abt MIT's disruptive innovation, MITx - big step fwd http://ashokau.org/michael...
RT @ireneclng: latest paper (w/ @stevevargo a.o.) on 'integrative framework of VALUE'; 3 yrs of thinking! http://warwick.academia.edu/IreneNg...
Running a survey? Using a raffle to increase response rate? http://iterativepath.wordpress.com/2012...
Decision journeys, ROI and big data: what keeps CMOs up at night http://www.marketingmag.ca/news... via @feedly
Service #Innovation: A Service Dominant Logic Perspective http://scholar.google.nl/scholar... (pdf) by @robertlusch
Six Steps to Put Christensen's Jobs-to-be-Done Theory into Practice http://www.forbes.com/sites...
Interesting research paper on Social media use and impact during the holiday travel planning process http://scholar.google.nl/scholar...
Banks don't need Big Data ... just PFM http://thefinanser.co.uk/fsclub...
Win on Service in a Tough Economy http://blogs.hbr.org/hbsfacu...
Facebook’s IPO: 5 Things Marketers Should Know http://mlcwideangle.exbdblogs.com/2012... cc @marketinggek
Where's Your Waiter's Script http://custservicestories.blogspot.com/2012...
3 Questions Marketing Organizations Must Answer http://mlcwideangle.exbdblogs.com/2012...
Reinventing classical brands and famous products through crowdsourcing http://yannigroth.wordpress.com/2012...
RT @liekev: What does that weather icon on Thursday mean?! I have no clue, you? http://twitter.com/liekev...
Engagement Defined: Scott Rogers (@jayhawkscot) Speaks http://www.zdnet.com/blog... Guest post on @Pgreenbe blog
I just bought 'Gamestorming: A Playbook for [...] by @DaveGray. Looks like good resource http://www.amazon.com/dp...
![I just bought 'Gamestorming: A Playbook for [...] by @DaveGray. Looks like good resource http://t.co/Qeww6kGJ](http://images.amazon.com/images/P/B003XDUCLS.01._SL110_.jpg "I just bought 'Gamestorming: A Playbook for [...] by @DaveGray. Looks like good resource http://t.co/Qeww6kGJ") |
RT @nedkumar: Sharpening Your Skills: Online Marketing [HBS] http://hbswk.hbs.edu/item... (via @wimrampen) #in #strategy #marketing
RT @rossdawson: Country rankings: Twitter users per capita http://rossdawsonblog.com/weblog...
RT @AlexOsterwalder: visual thinking - video explanations by RT @davegray: Posted 'Gamestorming for service design' to Blip: http://blip.tv/communi... #bmgen
RT @BjornHascher: Problemen met klantdata KPN blijken groter dan het bedrijf aangaf http://www.customertalk.nl/nieuws... via @customertalk
RT @GautamGhosh: Marketers, food for thought: amongst the most installed firefox plugins is adblock.
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