"Professionalism – Ability to manage processes, maintain accurate records, interpret/analyze a wide variety of data, and identify/resolve data discrepancies and activity problems. Proven research and analytical skills and ability to independently prepare policy-oriented documents. Documented knowledge of technological and policy issues related to Internet governance. Teamwork - Works collaboratively with colleagues to achieve organizational goals and has good interpersonal skills; ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity. Creativity - Offers new and different options to solve problems or and takes an interest in new ideas and new ways of doing things. Communication – Ability to write in a clear and concise manner and to communicate effectively orally. Excellent drafting skills in English. Proven organizational and communication skills." - Miguel Caetano from Bookmarklet