My organization is running a "pilot" of some social media tools; they're being wonderfully well received, to extent that the signup link has been shared across continents !! In fact that's how I got onto them myself, and I've become a bit of a local evangelist. At the moment the tools are being hosted via the vendor, and there's not been too much talk about how they handled scaling issues. It's obvious from conversations with the implementation team that they were surprised, even overwhelmed a bit, by the uptake. However, the suite is still perceived in some quarters (including some levels of management) as a pilot. This has lead to the situation where the ONLY thing I hear people say when asked why they aren't engaged with the tools is along the lines "It's a pilot and I'm not going to invest my effort in a throwaway system". In short, we may have PLANNED a pilot, but we ended up with a full implementation. - martin english from FriendFeed MT Plugin