"Did you wake up this morning and say "I wish someone would figure out a way to let me do less with my computer"? You've come to the right place! "
- Simon Phipps
I'm me regardless what my name, avatar, game character is. I don't know how else to be. That said, my email is my real name.
- Rodfather
Although I have to say that I'm using my real & 1 & only name already from the moment I started blogging in 2001, during the years I came to realize I shouldn't confront people with the real (real) details as soon as I was talking about my real (real) self. For some of them it might be too confusing to share some things with others. That's why I'm happy some people still don't know I'm online a lot. :-)
- Ton Zijp
The power of a thank you: a United Airlines employee personally thanked me and another guy I was sitting next to for being loyal customers. We both looked at each other in amazement. Gives me some ideas for my own career. I don't say thank you enough.
Robert, thank you for that free consulting the other day. I've already implemented some of it.
- Bruce Lewis
from fftogo
Sincere thanks shows empathy and respect. Even thanks by protocol (less sincere) _can_ be good, and potentially leads to the real thing - even better. Great thought to share, Robert.
- Micah Wittman
Did the United Airlines employee thank you for your friendfeeds?
- Charbax
Starting at home, too. Maryam does a lot for me and I don't say thank you enough to her.
- Robert Scoble
It's too easy to take things for granted.
- Michael McKean
Robert, thank you for improving yourself by thanking others more often. ;)
- Chris, Taskerrific Guy
Saying "please" and "thank you" is always welcome, thanks, Robert. ;-)
- Kol Tregaskes
A great reminder. Another thing I'm learning is to be more gracious when others say 'thank you' and to say 'you're welcome.' Often, I say 'no problem,' which is kind of self-diminishing and also doesn't convey that they are worth doing a favor for. I don't know if this makes any sense, but I'm trying to train myself.
- joey
One airline used to say "Welcome Mr. xyz as soon as you were on your first class seat and asked what you wanted for a drink ... they have the list of passengers with the frequent flier level. Basic customer service.
- Julio F ~ @SocialJulio
I worked for some folks as a horseback trail guide when I was a kid. Everyday, no matter what, they thanks me for coming in and doing my job. Taught me the power of a thank you from a group that normally takes you for granted (your employer) - the same holds true for thanking customers.
- guruvan (Rob Nelson)
Julio: I have flown 300,000+ miles and hearing thank you is a rare enough occurence that it is notable when it happens.
- Robert Scoble
Wouldn't it be great if @ev said thanks to some of the early adopters who tirelessly promoted Twitter? It struck me when he tweeted from the Time awards dinner thanking his employees. He doesn't get how hard we work, for free, to make him successful.
- Dave Winer
@Dave - do you want some stock or something? If you feel like you need to be recognized and aren't, use another service
- Dave Hodson
"Thank you" is something you don't notice unless it's missing. My previous job I got very few "thank yous" from the management, it was a little upsetting. I still did the work of course but it would have been very nice if people simply replied to mails, for example, with a thank you. It seemed there that that was wasting an email. No it's not! :-(
- Kol Tregaskes
What does being a "loyal customer" mean? I have loyalty to ideals, to my country, to my family ... not so much to companies. There are exceptions, but I don't think any airline would apply ...
- John Koetsier
John: I did 120,000 miles with United last year. That is loyalty.
- Robert Scoble
I had a patient carry business type cards with a lovely verse about how little the world recognizes good service, kind nature and such. I truly was taken for a pause when she gave me one.
- Janet
Just give thanks that you actually have a career as many do not right now in this country.
- Steve
One of my friends trains dentists and their staffs how to boom their new patient numbers through word-of-mouth referrals without ever saying the "r-word". It's basically done through very well-worded thank you messages. Extremely powerful and the staff absolutely love doing it.
- Hans Eisenman
I agree and the power simple gestures have always amazes me.
- Craig Mische
Funny. My boss's birthday was today. We have to give words of wisdom on our birthday's at work. He told us a story about the importance of thanking and acknowledging.
- amarquart
I think it is easy to forget the times we get good service, because the bad service sticks out so much more. But it is a worthy note to take, pay it forward.
- Patrick Boegel
Steve: I'm always thankful for that. Not to mention that about half the world's people live on $2 a day. I thank my dad for being the first to go to college in our family, get a PHD, and moving me to Silicon Valley. Of course if we had stayed in Jersey maybe I would be working with Gary Vaynerchuk now. That would be fun too!
- Robert Scoble
Awesome! Amazing how something so small can be so big
- Andy A.
Amazing how a simple "Thank You" goes a very long way..
- Ricardo Bueno
Look at all of the positive press UA is getting from this and it didn't cost them a cent! Just good policy and good employees.
- Jeff P. Henderson
When said honestly and properly, thank you can be very powerful. We all should use it more.
- arik
I like to ask speak to the manager of anyone who has been very helpful to me so that I can request that it be noted how great he or she was.
- metalerik
I had a very positive experience the other day after being delayed for five hours and being stranded overnight in Denver (United put me up for the night). About 20 minutes after landing at SFO, I got an apology email with a $250 credit for future travel. http://bit.ly/AMEH4
- Rocky
I wish friendfeed had its own version of "@" -- instead if I want to send you to Doc Searls I have to paste his URL in: http://friendfeed.com/dsearls -- he has a house in Santa Barbara and is doing some great coverage of the fires there.
I also wish that friendfeed would take the "@" character and point it at the same person's friendfeed account, if one exists. That's a tough problem to do, though.
- Robert Scoble
Since FF is suppose to be more conversational, one would think an @user or similar would be a given.
- Brian
Do you mean for it to cc: that person's twitter account?
- Jason
from BuddyFeed
They could make it so that clicking on an @name would get you a popup menu with a variety of choices. It could know that I am "davew" on Friendfeed and "davewiner" on Twitter and "dave" on identi.ca and "scriptingnews" on Flickr.
- Dave Winer
Problem with doing that is people will mistakenly @ the display name rather than the username (what's in the URL). Honestly, I couldn't tell you the actual username for a lot of people I interact with on FF.
- FFing Enigma (aka Tina)
Brian: one reason I think friendfeed is resisting doing that is because they don't want to piss off Twitter (Twitter gives them a real time firehose feed and if it gets cut off friendfeed will dramatically change). Another reason? They are very heavy on ex-Google superstars and they know that by putting URLs (and forcing the same) they help the Google page rank of the whole system. Already I'm seeing some of my friendfeed items show up higher on Google than similar Tweets.
- Robert Scoble
I know if you click,drag and drop from a person's name (anywhere) to the comment box you get their FF url dropped. Not sure if that helps or not in this situation?
- Brian Sullivan
However it can be done it would be nice to have the ability to 'reply' to a user. Then those 'replies' could be on a separate page and we wouldn't need these not-so-perfect vanity searches maybe? :-)
- Kol Tregaskes
Brian: that's cool, I didn't know you could do that.
- Robert Scoble
Brian, I didn't know that. Very cool! :-)
- Kol Tregaskes
Robert: interesting, good points. Didn't think about that. Maybe FF will come up with an easy way to autocomplete our friend/subscriber list in a "To: user" box, and shorten the link.
- Brian
the URL referencing a user looks strange, I'd think they could hyperlink the user's name so it looks better
- Mark Bockenstedt
Hmm and you are able to search by URL too, very interesting. :-)
- Kol Tregaskes
Mark: yes, that is what I would like to see as well.
- Brian
As there is no 140 character limit to posts here a drag'n'drop url solution that is only slightly worse that the hyperlink solution, could be the ff.im/username format instead.
- René Clausen Nielsen
that seems to be a firefox thing, it's not working in IE8 for me.
- Ben Reierson
If FF could tidy up the user URLs in some way to make it a little more presentable then that's a pretty good solution.
- Kol Tregaskes
Robert, surely the best way of doing this is just to use the FF share function from the post in question? FF will then put the links in for you. I do agree with Dave though about some form of display on the username.
- Keith Bennett
from Nambu
Another thing -- we really do need one place -- each of us -- where we want to be seen and contacted at. I have a single address in the physical world. I have a bunch of email addresses, but one "main" one. Twitter is becoming that, unfortunately -- because who wants a company to own us. I don't. And I think eventually that has to blow apart. I dread the day. It would be great to have a...
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- Dave Winer
I agree, I think it's necessary to allow people to easily refer to their or other user accounts
- Jan Ole Peek
I agree something like that is needed... I always cringe when @ is overused though...seems so Twitterish
- Bwana ☠
That would be really helpful, I have been wondering how to track and continue friendfeed conversations off-site and that would make life a little easier.
- Abhimanyu Chirimar
I like René's idea that it should use the ff.im but the display text should be the user's name to make it look tidy. So you drag the user's username into the comment, it links to your profile page and displays as your name (e.g. "Kol Tregaskes" instead of "koltregaskes"). #betakoltag-sg-postscomments
- Kol Tregaskes
Actually I'd just might prefer ff.im/shevy over a hyperlinked René Clausen Nielsen. A hyperlinked René Clausen Nielsen should preferably point to my home (ie. my personal blog). THAT is me. ff.im/shevy is my ff home. Just as @shevy is my Twitter home. I like the easily distinguishable pointers.
- René Clausen Nielsen
I'd say it should definitely link to your FF user page.
- Kol Tregaskes
Dave: for most people Facebook is that place. I have been spending more time over there and it has more things that will keep pulling you back in. For many people it is their rolodex now. It's amazing the quality of people over there and what they put into their profiles.
- Robert Scoble
why not take back the "!" that Pownce has now given up?
- clarke thomas
Robert - Didn't one of the more known tech names, may have been Loic, or someone post a friendfeed thread last month telling people to stop using @ and # on Twitter, because it wasn't needed any more for some reason?
- Matthew DeVries
Whatever the ff version of @ will be; yes it should definitely point to the ff user page. No doubt. I'm just saying that in the great big web pond I'd like a hyperlinked my name to point to my web home as often as possible. And I like it when every service has it's own self-referencing standard.
- René Clausen Nielsen
Matthew: I said that about the # sign, but there are some use cases for that, even if technically we don't need it anymore to group things together. The @ sign, though? Nope, I didn't see someone say that.
- Robert Scoble
Matthew, yep Robert mentioned the # symbol only.
- Kol Tregaskes
Ok, well, this (for me anyway) came after that thread where I saw it, the # is nice for me, because I have a facebook app that hooks off the # fb hashtag and puts that post on facebook for me. I like that a lot, but I'm pretty sure that didn't exist at the time that thread happened.
- Matthew DeVries
this is my fundamental problem with FF - the lack of @ means within one conversation tracking who is responding to me requires me to scan the whole lot - that frankly sucks.
- Nick Halstead
Nick, yep. We rely on everyone using our names or usernames so we can track 'replies' with our vanity searches but it's wholly unreliable of course.
- Kol Tregaskes
Nick: agreed. We are all self interested and need much better alerting when someone talks about us. We already have that in "Direct messages." I hope they rethink this for something like "Discussions about me."
- Robert Scoble
Kol: and it sucks that I can't join vanity searches for my name on friendfeed with those that I do outside of friendfeed too. That's pretty lame.
- Robert Scoble
If FF added anchors to comments and perhaps a DM/CC for comments that might be interesting, though perhaps complicated and untidy?
- Kol Tregaskes
I see this as a matter of infancy, not of policy, I don't think it something Paul et al are keeping from us by design, it's just something they haven't gotten to yet.
- Matthew DeVries
Robert, also, vanity searches only really work well if you have a unique-ish name (thank you Mum! ;-)).
- Kol Tregaskes
Matthew: I agree. Can't wait to see how they add new features. Kol: true, but I can see a world where you could filter based on your friends. "Find items written by Joe Smith, but only display those about the Joe Smith who is friends with Louis Gray and Robert Scoble."
- Robert Scoble
Why not add the person you're mentioning in the "To" field? Pings the person just like an @ mention and it adds a link to the person you're talking about so we can all check out the person, too.
- Mark Trapp
Mark - that's fine for posts, but they're talkng about in threads.
- Matthew DeVries
Socialtext/'s Signals app has a type-ahead find in its @reply feature. They use an AIR client though.
- Daniel J. Pritchett
from IM
I think FriendFeed should implement something far more intelligent than simple @-username. It could scan for the mention of a name of a person you are subscribed to anywhere in a message, then make a hyperlink of it. I think I'd rather type someone's name in full than be forever stuk with @username. Also, I think name resolution within comments should be local to the conversation. In...
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- Meryn Stol
Meryn: good idea but what about if someone mentions Martin Bryant, the infamous 1996 Australian mass murderer? It'd link to my profile!
- Martin Bryant
Martin, good point. I had not thought about that. Indeed there are situations when people want to talk other people with the same name as a person they are subscribed too. Maybe very hard to make a good UI for this. Local name resolution within comment threads is more realistic: You just make a hard rule that when someone mentions a first name, he is assumed to be referencing a previous participant in the conversation.
- Meryn Stol
I really like Kol's idea: "it should use the ff.im but the display text should be the user's name to make it look tidy. So you drag the user's username into the comment, it links to your profile page and displays as your name (e.g. "Kol Tregaskes" instead of "koltregaskes")." so http://friendfeed.com/meryn would be replaced by "Meryn Stol", linking to my profile. This combined with a fast way to look up these urls ("find as you type") would greatly improve over the current situation.
- Meryn Stol
OTOH, @meryn could be replaced with "Meryn Stol" as well. I just don't like seeing these @'s displayed.
- Meryn Stol
Nick makes a good point that it's irritating that you don't know when anyone mentions your name inside conversations you participated in. I wish I'd be notified if anyone use my first name inside a thread that I have commented on earlier.
- Meryn Stol
this is a time for the tricky higher ascii characters. ƒ (mac, option-f) is one possible way... ƒ ƒ ƒ are other ways to write the character, according to this page of glyphs http://www.ebyte.it/library... (1st under Symbols and Greek letters). So I guess the proper use for it would be ƒsusankitchens or ƒscobleizer
- Susan A. Kitchens
Susan - those things are IMPOSSIBLE to type with a notebook, cause you need a number pad to pull them off. Was most infuriating when WoW people use them.
- Matthew DeVries
Meryn, it was really taking from René's point but yes sounds good. Once you drag and drop the username into the comment, it changes to a hyperlink displaying the user's name. Not sure how technically possible that is though?
- Kol Tregaskes
Meryn, yep I don't like @s either, name of the user (not the username) please. :-) I know user's by their names not their usernames.
- Kol Tregaskes
Isn't this just the classic namespace problem? Kol et.al. have it right - FF should simply be it's own namespace, and figure a simple way to refer to users. Then display the user's display name with an href to their FF page. No need to point to whatever your *real* homepage is, cause why wouldn't FF want to continue capturing stuff? 8-) But better linking to FF users would be key, as would threaded comments. (Heck, I'd rather have threaded comments and let some client-side apps do the live streaming...)
- Shane Curcuru
I would be very happy if there was some common, linked way of identifying my FriendFeed identity in a conversation. Ideally, it would happen automatically somehow, but this is certainly problematic. One way might be to pick a special character (easily typed) and have FF drop down a list of commenters in the thread. Then it would be easy to identify even in the case of multiple Robs...
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- guruvan (Rob Nelson)
but the click and drag thing is cool. I think it should come up with my hyperlinked display name (not my URL) I find that I can drag another person's name from another conversation into the coments from another post as well. If that just caused me to be notified of a mention it would be cool (BUT training ALL of the FF users to do this might be a challenge)
- guruvan (Rob Nelson)
Since @ is more appropriate for location than person, I'm glad they don't use it.
- Cristo
Agreed. @ = "at". That's always driven me crazy about Twitter. Makes some sense with email if you think of a domain as a physical location, but you're not talking "at" someone - you're talking "to" them or "about" them. I always thought ">Mike" would work better as a way of expressing that a message was directed at me. Maybe ":Mike" or "~Mike" if someone was just referring to me...
- Mike Hartman
But don't you like the slang "yo, at me later - I'll be online" lol!
- guruvan (Rob Nelson)
I had to read that a couple times before my brain could parse it into a thought.
- Mike Hartman
how about using another character rather then @ could that work?
- (jeff)isageek
Voting yes on Prop 8 would be the first time in our history that we amended the Constitution to restrict rights, and not broaden them.
- Jeff Eddings
Yes. Prop 8 would write in the words "eliminate right " into our Constitution.
- PC Easy
from twhirl
The Yes ON Prop 8 people are just digusting too. Their commercials, their campaign has been misleading. Since when was it ok to lie for God?
- PC Easy
from twhirl
That's the part that really bugs me. They've created spin by taking two basic things - the economy and children - and using them to scare people into voting yes. I find that unconscionable.
- tinypants - Hagitha of FF
Thanks for posting this Wil. Couldn't agree more.
- Ray Grieselhuber
@Jeff Eddings: Well, there *was* Prohibition...
- Travis Seitler
This is why I say you ALWAYS are representing your company when you are online, even if you think you are not. People who work for corporations do NOT have freedom of speech.
- Robert Scoble
Corperate employees do have freedom of speech; they don't have freedom from responsiblity.
- Robert Hafer
Robert, I beg to differ. No one stopped these people from saying what they did, thus confirming their freedom of speech. Freedom of speech does not mean freedom from consequences of said speech. If I was to come on here and trash Y! all the time I would not be surprised if that brought them to a decision to let me go. Just because I can say it doesn't mean I can say it without any consequences. These folks broke a rule my mother taught me when I was very young, which was "If you don't want even one person
- Aaron Krug
to know what you are saying, never put it in writing." This rule is especially true on the internet, where nothing ever goes away. The fact that they got fired sucks, but they should've been smarter about how they chose to blow off steam.
- Aaron Krug
Personal responsibility for your actions. Novel concept. We should try that in the USA...
- MVB (Grinch of FF)
Aaron: OK, I should have been clearer. Corporate employees don't have freedom of speech without consequences.
- Robert Scoble
Robert Scoble, I was thinking of bringing the discussion between you and Dare into this, but I figured the point was strong enough without it. I totally agree with the fact that you are always seen as an employee of your company.
- Rob Diana
Sucks. Need friends or a therapyst to blow off steam to. Thats what my walks to Starbucks with co-workers is for.
- Santa CW™
Peter: in California we work in an "at will" state. That means you can be fired for almost anything. Which means that if you do something in public that can reflect back on your employer you can be fired. Even if you do it at 2 a.m. Even if you don't use a corporate account to post. Even if you don't include your company's name on it. And this doesn't just mean online, either. I saw an employee get fired for behaving inappropriately at a party.
- Robert Scoble
Robert - It's more about realizing the potential impact of your speech. Corporations, collegues, family have the right to react to your speech. Simply being able to speak your mind has this downside.... so like many parents have taught.... think before you speak... especially on the internet where your words could last a looong time.
- Jim McCusker
Mark, some people seem to think that personal responsibility does not apply to internet activities. These Virgin Airlines people have definitely learned their lesson.
- Rob Diana
Rob - You are seen by a company just like you might be seen by your friends/associates. I'm sure we've all heard something said by someone which ended up leaving us with a bad impression..perhaps even making us reconsider our level friendship. This is no different for an at-will company... if your bad behavior (by their standards) isn't worth the value you bring to a company, then don't be surprised to be fired. Any expectation beyond this implies a level of entitlement.
- Jim McCusker
If you consider posting on Facebook as "publishing" then that can be grounds for termination most places.
- Robert Hafer
Why does it seem that "Common Sense" is never that commom?
- MVB (Grinch of FF)
I always think this way (i.e. your company or friends and family could be reading). Perhaps I play it safe but I'm happier that way. No fuss. :-)
- Kol Tregaskes
I've had employer request that I delete a tweet and that I watch what I post on fb. Ridiculous really, I said nothing about the company in either case. Only commented on my personal thoughts and/or situation.
- Kevin Doohan
Always write with the expectation that your mother will read what you have written.
- MVB (Grinch of FF)
This is just plain outrageous, especially in a country that whines about the human rights abuses of others and has an explicit constitutional statement about unreasonable search. And the Machiavellian justification is just astounding.
- Simon Phipps
Hopefully this nonsense will end in Jan 2009, but I won't hold my breath.
- Chrimmus Tad
I heard this several times at conferences last week, that exits for startups are going to be far and few between. Other VCs, though, didn't agree. It's an interesting time in our economy, to say the least!
- Robert Scoble
"... is that one spends most of one's time defending scoundrels. For it is against scoundrels that oppressive laws are first aimed, and oppression must be stopped at the beginning if it is to be stopped at all."
- Simon Phipps
i did it in college once also for charity.
- MG Siegler
I shave my head every two weeks. In fact I shaved it today. What's the big deal?
- Jason Toney
Bah, you have short hair anyways! SHAVE IT! :-P
- Matthew Horton
gotta do it! hair grows back, and an awesome idea can't stop at the first person
- Donny Warbritton
Dude...you've been double-dog-dared. Do it, then call out DVORAK!
- Jim
Talking about calling someone out! - Flip it, donate double his call out and pay some to shave their head, so the game can continue!
- Brad Parler
come on! it's just hair, it will grow back!!!
- Chris Jones
from twhirl
you're asking us? where are your walnuts?
- sean808080
from twhirl
Yes! You do have great hair and that's all a better reason to shave it off. I'll donate to your charity if you do it. This is some quality entertainment!
- Rachel Rubin
Lol talk about pressure. Ouch! Just give the money to charity yourself bro - keep the hair...
- Calvin Robinson
from twhirl
DONT DO THE HAIR, just give the money. lol Maybe give double so you DONT have to shave it. lol
- Leslie Poston
You need to do it since others will do it simply because you have done it. Think of the charities that'll benefit and remember it'll grow back :) Oh ps. your lady friend will dig you doing it for a noble cause
- Greg Rosen
from twhirl
Do it Kevin! Don't let things come to a screaming halt this early! Then call out Laporte!!! Leo your time is coming!!! LOL!
- Robert Couture
from twhirl
You're screwed. You better do it...at least it grows back...well it does at your age ha!
- Francis P Bonnemere
Do it Kevin!! It will grow back - Then yeah, call out Laporte or better yet - Dvorak!!!
- Les Zaldor
Do it. I need more blog fodder. LOL. P.S. Don't call me.
- Todd Jordan
I doubt that this thing will catch on... I'd be much more impressed if, I don't know, maybe if it was a contest with a prize from Gary, and that to be part of it you need to chip in in order to gather a big amount of money for a charity, skipping all that hair stuff. Or maybe to spread awareness about sites like Kiva.org, and get people involved. Kevin and Gary both have a lot of power in their hands, but I think there are more efficient ways than this hair thing. Best of luck though guys! Hope this works.
- Vincent X
It's like a reality game show: video double dog dare, pressure from the audience, and if you don't do it you should get voted off. Besides, it's for charity, so there's no harm.
- Pete Delucchi
do it and have Alex or Leo be next. Patrick would be too easy his hair is too close
- Todd Proffitt
Here's an idea - instead of shaving your head, amend it to say that if you don't shave your head, you double the amount donated
- Clay Levering
This is a great idea, but man I feel for you! How about everyone that comments here sends $5 as well?
- Rob
"Non-disclosure agreements and selective access to development tools are hardly emblematic of an open ecosystem. Google has intentionally disadvantaged many developers and kept the broader Android community in the dark about the progress of the platform. Google's failure to fulfill its commitment to openness has eroded one of the principle differentiating factors that made Android a relevant alternative to Apple's iPhone operating system. If Google cannot change course, the lack of transparency in the development process will likely push disenfranchised developers towards other mobile platforms."
- Ionut
This is a shame. I hope Google sorts this out.
- Todd Brunner
from twhirl
Apple released its iPhone in2007, with no SDK whatsoever. No developers on the platform. Only in March 2008, it did so giving developers four months of development until the Apple App Store would be launched. Even then it was limited and not open to all. Google launched the preview release of their SDK in November 2007, which would allow developers approximately one year of development.
- Hayk H.
People have been pointing this out for a while :-) so I'm not sure why it's news *today.* Google is touting Android as an "open" platform, when the SDK isn't. The apps that Google writes for Android (like, for MAIL) also aren't open source. Not that making it open makes it an automatic win, but it does seem wrong to advertise it as "open open open" with an asterisk leading to some important fine print.
- Karim
*sdk not open. apps not open. batteries not included.
- Karim
It is amazing like such a simple concept like Friendfeed could turn into something so complex, so complete. What is even more amazing is seeing how Twitter had it all and was able to go down in such an idiotic way.
- Rodrigo Leme
Refugees unite - tear down the walls of single vendor-ness - break though the barriers of 140 characters - unite in your FriendFeed-liness!
- Marc Canter
I tried Alert Thingy most of the day today. I've come back to twhirl... like it... keepin' it!
- BlueMoonMultimedia
from twhirl
Thanks for sharing this! Glad you enjoyed it. :)
- Calley Nye