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Chris Messina posted a message on Twitter
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J. Phil posted a link
9 hours ago - via Bookmarklet - Link
After working for Dell for many years, I can only agree with this article. - J. Phil via Bookmarklet
From the article: "The reality is that there was no correlation between outsourcing and perceived value; the authors suggest the companies are simply using the savings to increase their profits instead. As a result, from the consumer's perspective, outsourcing is a complete negative." - J. Phil
Exactly, J.Phil. I'll use Dell as my case in point. If I were, perhaps, getting exemplary service then I'd not be so upset. The down side is, it's just different people reading the same scripted crap and still unable to provide a real answer on most occasions that I've ever dealt with them. In all but ONE of my calls to Dell's CS while they've been outsourced, I've gotten precisely zero real answers. - Spinn
Spinn, sorry to hear that. I did tech support for 5 years at Dell, if there's any questions left you need answered, just ask me. I'll point you in the right direction. - J. Phil
Also, I haven't been impressed with Dell TS since 2000, it was around that time that I left. - J. Phil
Did you ever have a moment of absolute glee at seeing a company that laid you off (and outsourced your job) lose market share? - Harvey Simmons
Well, this was fairly recent stuff, but I've since turned to Google for the answers...as I should have in the first place. - Spinn
Blog
Steven Hodson posted an entry on WinExtra
8 hours ago - Link
Nice piece. Saying links are unimportant is the weirdest thing I've heard in a while. And thanks for including the links to their bizarre world reasoning or I never would have read them. - chartreuse
Agree with you here. I think Louis looked at it only from a traffic view point, but links are a discovery tool as well. Just because one link doesn't deliver a ton of traffic doesn't mean that it won't help your traffic in the longer term via new subscribers + regular readers...it's just harder to directly measure - Duncan Riley
Links are the veins of the Internet. Blood (read: content) is nothing without veins. ;-) - AJ Batac
links are a discovery tool, period. the moment you start likning for traffic is the moment your site/blog/feed/tweet ceases to matter. - Jim Jannotti via feedalizr
Links are a meaaure of respect. 9 time out of 10 I link to something because I respect what the author wrote. Why shouldn't I encourage other people to read it? (The other 1 in 10 is when I'm mocking some fool. But they deserve to be read so that others can mock them too, - Ed Bott
What you'll find is that Steven and I agree on this 95% of the way. The headline of what I said did not say they were unimportant. I said it "seems" they are getting "less important". I believe in linking and do it aggressively. What I was referring to mostly, as Duncan mentions, was traffic expectations. It was not looking at search, but it was looking at the rising importance of aggregation and social media tools, when compared to blog links. - Louis Gray
Cont: I don't declare things "dead" or say one thing will "kill" another, as that's superlative. I also included quite a bit of data and transparency to say how I came to my conclusions. But over time, as I watch this closely, there is a shift, and I wanted to highlight it. - Louis Gray
I don't think Louis was suggesting links weren't important overall, just that their influence on traffic is declining. Yup, I see it Duncan's way. Links are also important to SEO as well and we shouldn't underestimate the increasing role of Google Juice. - Shey
Maybe I missed it, but I thought Louis's post was really about the declining "importance" of *blogs* as drivers of conversation in the infosphere -- links are still the medium of relaying information, but the linking is migrating to the social net sites. - Sprague D
Seems everyone is getting pretty bent up about that post Louis did. To quote the comment Louis just left, which sums up the general idea of the post very well I think; the post was about 'looking at the rising importance of aggregation and social media tools'. Now as any blogger who wants to generate traffic does Louis took this to a little bit of an extreme causing a lot of talk around the subject which is great. - John
Cont: The thing is you need links to generate traffic to your blog, these links are coming from social media more and more rather than from bloggers linking to one another is all. - John
Disqus
Sarah Perez commented on a blog post on Disqus
7 hours ago - Link
"I agree - why be negative?" - Sarah Perez
Disqus
Sarah Perez commented on a blog post on Disqus
7 hours ago - Link
"Well, thanks for giving it another look. ;)" - Sarah Perez
Disqus
Sarah Perez commented on a blog post on Disqus
8 hours ago - Link
"Oooh, cool. I'm staying tuned!" - Sarah Perez
Disqus
Sarah Perez commented on a blog post on Disqus
8 hours ago - Link
"I'm with you. A portable identity will be a lifesaver." - Sarah Perez
Disqus
Sarah Perez commented on a blog post on Disqus
8 hours ago - Link
"I can't believe I made your list! Thank you! I will try to live up to this honor. :)" - Sarah Perez
Blog
Monday at 8:57 pm - Link
Thanks for the mention, Mike! - Mark Trapp
as I said in my comment -- wow :) - Steven Hodson
I def. recommend following Mark. - Kyle Lacy
I thought this was going to be a crap article about stuff we already know. I'm glad I actually clicked on it...and read it :) - Rahsheen Porter
I follow all 10. Got any other suggestions? - Robert Scoble
Why isn't Scoble on the list? Or did I miss it? - Kyle Lacy
Kyle, it's based on Mike's top 10 most interesting subscriptions as defined by Friendfeed. If you go to Friend Settings in the top right, then click on Stats, you can see your top 10. Scoble just doesn't happen to be in Mike's top 10. - Mark Trapp
Would have probably helped if I actually read the entire post. I went straight to the image. - Kyle Lacy
Robert - have you used the better recommended greasemonkey script yet? http://userscripts.org/scripts... - J. Phil
Added all that I wasn't already following... - Mike Wills
Thanks for the list Mike. I just subscribed to the 3 I hadn't already. I trust your recommendation. - Mark Krynsky
I subscribe to them all...I think :D - Corvida
Nice nice. But this just motivates me to use FF more for so many other reasons! - Tamar Weinberg
+1 for Franklin Pettit, he's very active here and tries a ton of alphas/betas. Not to mention he had twins a good 2 years before louis gray... he's quite the trend setter :-p - David Knight
Great list! - Marco
Good post. I just subsribed to elven (10+you) new people on FF. thanks for the suggestions!) - Jason Shultz via twhirl
I wonder what would happen if we all combined our stats pages together...make for some interesting analysis. - Hao Chen
I made sure I had all my based covered. - Tris Hussey via twhirl
Did he say skilled? :) As my inbox fills overnight ... appreciate the mention Mark. Of the people commenting (that I know) above, add Tamar if you're interesting in the Social Marketing or SEO space. - Charlie Anzman
Well done, pleasantly surprised. :) - sergiooooooo
Thanks Mike I am glad to be one of your favorites. You are one of my favorites as well. - Franklin Pettit
I love Franklin's bio -- "His blog was recently “Louis Grayed.” " - Shey
Cool list... those folks are definitely "keepers"... fun to follow and interact with, including you too Mark!! :o) - Susan Beebe
A great post on Friendfeeds FOAF feature :) - Oliver Ding
Neat article lots of common interests there! - Geoff Schultz
The FF stats are a great mini snapshot of 10 people we find the most interesting. We all can agree on one thing, the stats are lacking and could use a significant overhaul. - Mike Fruchter
Wow, thanks for the link love....thaaaaaat explains all the new followers. I was wondering what the heck happened today! - Sarah Perez
Now absolutely confirmed. I've been Mike Fruchter'd (with all due respect to 'the fearless leader' of course). - Charlie Anzman
One woman out of ten people? Shameful. Women are at least half the population on this planet. Your prejudices are showing. - Out Wrong
Blog
Corvida posted an entry on SheGeeks
Monday at 10:31 pm - Link
I'm glad Corvida did this and reported why she did this. Please be sure you read it. - Louis Gray
totally agree, corvida. thanks for taking the time to deal with that idiotic stuff. - Eric Eldon
wow, this is interesting... gotta read this! - Susan Beebe
Not sure if this/he is racist or not but from all appearances Feldman is a bit of tool and deserves to lose this deal regardless. - Brian Sullivan
I've stated that the video itself is definitely racist and have refrained from labelling Loren himself. But I've been trying to find an apology and this is all I've found: http://www.1938media.com/offic... - Shey
Just posted this: Loren loses his deal http://video.knbc.com/player/?... - Dan Kaplan
it's sad that people choose to cast off a racist video like that as "comedy" or "satire" and instead attack those who who have a valid gripe with it as being too "pc." there's responsibility that goes along with having a forum such as that one. this clown shed all responsibility when he chose to make a mockery of an entire group of people. funny? what world are some of you living in? - Cee Bee
I put more faith in Corvida's judgment than in any of the other responses to this that I saw. She's a Verizon customer. She's part of the racial group that Loren was doing an alleged parody of. And I respect that it's up to her to determine just how offensive that is as part of those two groups. - Cyndy
While I am glad that Loren's behavior is being examined at the Corporate sponsor level, I feel that the industry (i.e. individuals in it) should resist jumping on his back, creating controversy and/or seeking to add to one's one fame/notoriety at the expense of another industry individual. That's not right. - Alex Hammer
Shey - I think I can label Loren. He's a jackass. I don't think he'd even argue it. - J. Phil
Thank you, Corvida. - Hao Chen
@Alex Did we create the controversy or was that Loren? Your logic seems a little backward. He brought this on himself. - Shey
Alex, you don't think that's a bit ironic considering that's how he's spent the last several months? Or was that tongue-in-cheek? I didn't see a winkie there. - Cyndy
Everyone should stand-up against all kinds of racism. Loren Feldman still has thousands of followers in Twitter and FriendFeed. Do something against racism and don’t follow him anymore. - Kerem Ozkan
I'm with you Cordiva. - Russellreno
I disagree with you Cordiva, I thinking the bigger problem which was debated last year is when is jokiiing about such subjects as racism correct or incorrect as we seem to have this unwritten rule that only the minority that is being poked fun at can do the joke.. Chris Rock's comedy skits are but one example. - Fred Grott
Wow -- what a complex subject if one is strongly against racism, strongly against political correctness and strongly for free speech simultaneously, as I am. My mind is going in every possible direction on this. I enjoy satire and parody when it is carefully targeted, and I detest vicious ethnic and racial stereotyping. I defend the right of jackasses to embarrass themselves and self-destruct. I deny their right to harm others. - Sean McBride
Sean - Welcome to libertarianism. http://en.wikipedia.org/wiki/L... - J. Phil
Fred, I can understand your stand here, but does that mean that you also like the stuff that Loren puts out, regardless of the ethical quandary? - J. Phil
@corvida is shegeeks.net down? - Eric Schlissel via twhirl
J Phil does that mean that the racist gangster rap gets free pas on Verizon? - Fred Grott
My $.02: Loren exercised his right to post that video and now Corvida is exercising her right to express her strong feelings about it. I think that's exactly how it should work. Telling her to stay quiet about it makes about as much sense as telling Loren he didn't have the right to make the video in the first place. - Mike Doeff
Rap lyrics *always* get a free pass. That is a major double standard. I mentioned that back when Don Imus' firing was in debate and got shot down. - Morton Fox
Just in case anyone gets upset at Corvida's response - you might be interested in reading Loren's response to a stupid Guy K. remark in his post http://www.1938media.com/guy-k... (he wrote in the comments "Im so not sensitive about the jew thing, but this just smacked me in the face a bit" - leigh himel
All I can say is 'thank you.' That was a brave and motivated thing you did and I support it all the way. - Tsega D
My opinion anyway is Loren's right to post the video doesn't mean that he is free from the consequences of posting that video. We all too have the right to boycott, shun, or speak out in response. - Morton Fox
why are people bringing rap music into this argument as a way to level the debate? lol - Cee Bee
'm so glad that Corvida, in her usual, straightfoward and articulate way, spelled it out. If there was an equivalent to the n-word for white people that carried the same lacerating power, that would be easier. But there just isn't. "Blasting political correctness" is just the skinny tree that bad comedians of the world hide behind when they're aiming for satire and can't manage to get past crude or cruel. Loren might have been aiming FTW, but he failed. - Merredith Branscombe
Way to go Corvida! good riddance. - Alan Le
@Fred Grott - It's not about the fact that he used the n-word. I know plenty of people that use it black/white/hispanic/ you name it. It's the way in which he went about degrading the African-American community. It was more than the words he used. It was the entire video. It was his looks. It was his actions. Saying the n-word doesn't get press like this if you're a true comedian. - Corvida
And Chris Rock doesn't get a free pass. Chris Rock does his comedy, but he doesn't degrade his community in the process. He points out truths and does so in a way that's not crossing the line because if he insults the African-American community, he's insulting himself simultaneously. Hispanic comedians to the same thing. Caucasian comedians do the same thing. They don't degrade, the state facts that either make people squirm or make people laugh. That's as far as it goes. - Corvida
Twitter
Corvida posted a message on Twitter
StumbleUpon
Sarah Perez stumbled upon a site on StumbleUpon
8 hours ago - Link
Evan just launched an open source twitterish thing called identi.ca. He's got tons of traction in a few short days (that surely have been long for Evan and the rest of the crack team at Controlez-Vous), including lots of interest from luminaries such as Dave Winer, Tm O'Reilly and others. So: first, a big kudos to Evan. Identi.ca also has its pooh poohers, including the knife sharpeners at TechCrunch, who wrote a lukewarm piece called The Problem with Identi.ca Is That It's Not Twitter. And that's been pretty much the line of those less than impressed: It's got fewer features, why bother, everyone is on Twitter, why would they leave, and: who cares if it's open source, it still needs to be good. etc. Which speaks of breathtaking short-sightedness, not to mention, a total erasure of the last, oh, half-decade plus of the most recent Internet history. - Sarah Perez
Disqus
Sarah Perez commented on a blog post on Disqus
9 hours ago - Link
"How exciting! Hope we get to play with it soon!" - Sarah Perez
FriendFeed
Paul Graham posted a message
18 hours ago - Link
hello - Caleb Elston
ahhh geeks - Dobromir Hadzhiev
pg? on friendfeed? subscribed! - Benjamin Kudria
Welcome. - Gabe Schaffer
subscribed! - Sarah Perez
Bienvenido! - Martin Añazco
Best "Like" of the day! - Erhan Erdogan
Greetings from (almost certainly) the other side of the planet - Jonathan Beckett
World, hello! - Eren Emre Kanal
Hello. - Aaron Myers via twhirl
Wow, ripple effect. See what happens when one person likes? - Hao Chen
Hi Paul - sergiooooooo
hi, where are your services? - Alan Le
Hi Paul! You look familiar for some reason... - Franklin Naval
Well hello there!! - Matt Donders via fftogo
Ah, yes. I think I was watching a video of him on startups early this morning. - Franklin Naval
main() { printf("hello, world"); } - Heidi Moon
Welcome. - Jonathon
(prn "Hello, world!") - Jim Norris
@Jim damnit, thats what i was going to say - Sam Pullara
<?php echo 'hello world'; ?> - AJ Batac
Hello PG! - Jonathan Tang
This post is rated PG - Gabe Schaffer
Hello there! - Paresh Jain
Welcome welcome !! - Suryakant Patidar
welcome++ ; - pramodp
FriendFeed
Glocalizing!: Erhan Erdogan posted a message
Monday at 4:37 am - Link
Texas - Anthony
USA - North Carolina - Bill Powell
San Francisco Bay Area, CA - Thomas Hawk
New York City - Steve Isaacs
South Carolina - Darryl
Seattle - Cem Catikkas
Any Austin People? - Anthony
Nashville, TN - Turker Keskinpala
Los Angeles, CA - edythe
Dublin, OH - RAPatton
Seattle. - Vezquex
Vice City (Miami) - Corie Allison
Tampa, FL - Sarah Perez
New York - Ryne Nelson
West Palm Beach, FL - Mike Fruchter
Atlanta, GA - Soon to be Portland, OR in August - Corvida
nyc, manhattan but soonish to be brooklyn. - felix
Massachusetts, Boston South - cmiper
Blog
phil baumann posted an entry on phil baumann
15 hours ago - Link
Shifting to FriendFeed per your request: I don't think commenting is dead. I think it has shifted to other mediums. People are still actively chatting and the social media concept is all about active participation and conversation. That's a form of commenting. It's just changing...or is it evolving? - Corvida
You're right, it is shifting. And that's what I'm getting at with the King is Dead metaphor. Commenting is actually more alive than it was before; but the traditional format of commenting is metaphorically dead. Before FriendFeed and Twitter and Disqus, comments on blogs weren't nomadic. As time goes on, we'll see more fragmentation (which I see as an opportunity). So I think it's both changing and evolving. - phil baumann
Google Reader
14 hours ago - Link
great headline! people believed that? crazy - Sarah Perez
People are believing Apple is pulling iPhones from Canadian Apple Stores. TechCrunch is guilty as well, and I fell for it. It just ain't true. - Bwana McCall
@Sarah, I too love the headline! - Aaron Myers
I wrote a blog entry back in 2005 that deep-references a term of art useful here: egoboo. http://zamiel.livejournal.com/... If you don't have a concept of egoboo and it's place in this new media age, you're doomed to social irrelevance. - Alexander Williams via NoiseRiver
Twitter
Marshall Kirkpatrick posted a message on Twitter
Twitter
Marshall Kirkpatrick posted a message on Twitter
Twitter
justine posted a message on Twitter
Twitter
Chris Messina posted a message on Twitter
Disqus
Sarah Perez commented on a blog post on Disqus
14 hours ago - Link
"I'll admit, I'm a little confused by the title. Getting linked boosts Google traffic. Google traffic is more than double FriendFeed traffic and still your #1 source of traffic. Looks to me that linking is still extremely important. What's really going on is that FriendFeed is now another channel for incoming links (like Charlie says above). The stats I'd *really* like to see are the incoming referrals from Google.com over time. Were they higher prior to FriendFeed's launch? After FriendFeed became popular have the Google referrals decreased? If so, then you could say linking is "less important." If not, then you could say FriendFeed is a big source of traffic. But just because FriendFeed traffic has increased, that doesn't mean Google traffic has decreased (has it?)" - Sarah Perez
Blog
Louis Gray posted an entry on louisgray.com
yesterday at 12:48 am - Link
I left a comment agreeing with you on this post. - Robert Scoble
Linking may be less important but as I've said elsewhere the alternatives do not always provide quality traffic to go with the quantity. - Colin Walker via fftogo
'Like' * 3!!! You said what we've all wanted to say, Louis - thanks for this great post. - Jesse Stay via twhirl
Interesting... and I wonder what this is going to do to Google's rankjuice flow model... if linking to others as part of a mutual info/attention ecomony starts to decline in importance and value. - Tom Beardshaw
@tombeardshaw, you can see how old-school google is .. - gregory lent
There's now a pretty good dialog in the Disqus comments on Louis' blog as well. Good reading - Charlie Anzman
@louisgray this is totally wrong. Linking is one of the most powerful signals you can send to Google about your importance and authority in your topical area. I will leave a bigger comment on your post but basically just read @DannySullivan comment carefully because he said it well. And he should know. Especially brand new bloggers NEED high quality links to even be found in Google. What % of your traffic is through Google? 60%? 75%? Enuf said. - Elliott Ng
@gregorylent maybe... searching people and what they've found here vs searching pages and their content on google? I find FF more useful for finding the latest content. Google still rules as an archive though. - Tom Beardshaw
@Elliott - I think the point of the post was that Louis is getting traffic from FF, google etc rather than from blogs linking to his posts. - John
I guess this could be seen as a Tipping Point for your blog, Louis. When you started out you relied on other people linking to you but now you generated enough content, authority and page rank that the referral traffic from blogs is minimal compared to what you get from Google searches. - John
John, that could be one way of looking at it. Also, year over year, a link from Scoble is about the same. I didn't get linked to from the big guys, aside from him, in 2007. I would get about 200 visits from his stories last year, and the FriendFeed one drove about 350 this year, with other mentions being in the 70 range. Also, this post wasn't supposed to be about me, per se, but about how the biggest blogs drove such a small amount of traffic, relative to social media, in general. - Louis Gray
IMHO, it was always the case that you got more comments the more you commented on other people's blogs. Sort of symbiotic relationship. FF seems to just be the next incarnation of the same rule. FF really is just a single portal to view a member's complete content stream and comment inline. - Shawn Smith
It would be interesting to take a look at a relatively new blogger who is active in social media to see what kind of numbers they are getting. - John
I agree with John above. I went through this with my niche blog. Now, my biggest worry is to keep advancing my game so I stay on the other side of the tipping point. Social Media is a part of that game, adding other services, networks, etc are an important part as well. But they're just tools. - John Frost
I'm inclined to think that there is something much bigger going on here. - Kevin
I think what's really going on is web browsing behavior is changing. People are less inclined to click on blog links. I think louis is right - folks are relying on aggregators and search engines to find content, or they're in their reader subscribed to so many blogs following the links within articles is less appealing. - Jason Kaneshiro
I think there is a point at which what Louis says is true, but it's after his blog "arrived" in a sense. After all, a link from Mashable that only give him 77 readers isn't much when he's getting 3,000 visitors from Google that same day. But it's a ton when no one knows who he is (including Google). I agree with John above about the "Tipping Point." - Bob Caswell
Great piece describing the changing landscape for how blogs are discovered and read. Interesting that the #1 and #3 blogs that drove your referrals were posts that themselves were powered by Techmeme and Digg. You indirectly got the benefit through those services. - Hutch Carpenter
i think i have to agree here. i used to find all kinds of new sites through post links but rarely click out of google reader unless i want to comment these days. ff and twitter drive me to more new sites now. - Steve Long
This applies to those people in the thick of the blogosphere and social media, NOT to the rest of the people on the Web who don't know what all this newfangled Web 2.0 stuff is. And quite frankly, that's a good 99% of the people getting online. - Wendy
Scoble made a funny. - Brian Ries
Oh, and hilariously enough this post is now "linked to" on Techmeme: http://tinyurl.com/57kfzy - Brian Ries
Now that is ironic! ha! - Susan Beebe
I believe I agree with the change of discovery of content, but in the end it's still a link whether it's from a blog or from an aggregator such as FriendFeed - I still click on a link. We are simply adding multiple layers (shared thru Google Reader -> FriendFeed -> actual content). - simonpure
There's no irony of it being on Techmeme. I said that's where many people find their news... so it shows the system works. - Louis Gray
Links are still *extremely* important. Your 'Google/Organic' results wouldn't have happened unless you'd established yourself as a hub and authority in your 'neighborhood'. The only way Google understands this is by looking at links: quality and quantity. In addition, you don't get full credit for links right away. It takes time for Google to fully weight the links you have, thus avoiding ephemeral link gaming strategies. - AJ Kohn
Louis, great article on the sliding landscape of traffic aggregration, but I didn't see you make mention of the quality of your visits - only volume. SU for instance offers some great volume, but I'm not seeing a lot of stickiness from that source. However, I do see the smaller referers seem to build longer lasting communities - and yes FriendFeed has offered some great interaction. - ChangeForge via twhirl
ChangeForge, the best link I can give for the "sticky" vs. "spiky" issue is here: http://www.louisgray.com/live/... (Yesterday's post was more quantitative) - Louis Gray
FriendFeed
Louis Gray posted a link
FriendFeed : CafePress.com
FriendFeed : CafePress.com
FriendFeed : CafePress.com
20 hours ago - via Bookmarklet - Link
Hey FriendFeed, 99% of your users don't know where the store is because there's no link to it anywhere on your site. Help your happy users be your walking advertisements and make it more visible. - Louis Gray via Bookmarklet
I am sure if I walked in wearing one of these my partner would assault me. She hates my obsession with the site and doesn't understand why I frequent it so regularly! - Joe Dawson
Anybody like to send some free schwag halfway 'round the world? (I can't buy from cafepress 'coz the shipping costs are usually greater than the item costs. sigh) - Yuvi
I am so buying a shirt! - Mike Fruchter
i need one in black perhaps with a heavy metal devil's horn thrown in - Cee Bee
heck, allow users to design their own. - Kyle Lacy
Ok, I need to buy a FF shirt el pronto! - Susan Beebe
Anyone can create a CafePress store with anyone's logo, and it's hard to tell who's reaping the profits. So I wouldn't use this as a way to "give back" to the service. - Paul Whitaker
Paul, this is the official store, not a fan site. - Louis Gray
Thanks for sharing Louis - now my baby can be a true Swag magnet ;) - Jesse Stay
Twitter
Louis Gray posted a message on Twitter
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