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satisfaction
Community management to the rescue!
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Two smart (free!) reports about branding & customer behavior. Razorfish's FEED & Trendwatching.com. We're in one!
http://blog.getsatisfaction.com/2009...
6 hours ago
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Our biggest request? Additional language support. Where we're at on that:
http://blog.getsatisfaction.com/2009...
yesterday
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@
mario
Our deepest apologies, our email delivery provider had a bug this morning that is now resolved. More info here:
http://getsatisfaction.com/getsati...
Friday
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Thanks to everyone who took advantage of our Big Slice of Pie promotion. Huge response! Big success.
December 2
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Our "Big Slice of Pie" Sale runs out in 11 hours. Get 1/4 off Get Satisfaction yearly plans:
http://blog.getsatisfaction.com/2009...
December 1
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@
briancline
Ha ha. I see you're not a fan of our little silly pie chart.
December 1
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Get 1/4 off Get Satisfaction company plans. Gobble it up quickly. It's a 24-hour sale:
http://blog.getsatisfaction.com/2009...
November 30
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@
voxxit
Still trying to do our best to help. Sorry that we have let you down.
November 30
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@
TheoGregoire
Send me your account email at support at getsatisfaction.com and I'll de-link your current OpenID for you.
November 28
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We extended the window for editing/removing your topics & replies on Get Satisfaction from 15 minutes to forever:
http://blog.getsatisfaction.com/2009...
November 25
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@
petekuhn
Yes, we have an offering that will support this need. Contact thor at getsatisfaction.com for details.
November 24
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@
mario
Yes, send support at getsatisfaction.com a message with the details.
November 24
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@
g33zo
Hello. Are you having problems using the site?
November 19
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RT @
msquihuis
: Get Satisfaction has the best community guidelines - rule 1 be your awesome self:
http://getsatisfaction.com/communi...
[Thanks, @
msquihuis
!]
November 19
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New feed for Getsatisfaction.tv if you want to know when we post new videos and stuff:
http://blog.getsatisfaction.com/2009...
November 19
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Web 2.0 Expo New Yorkers! Lane's FAIL panel starts in 10 minutes. Location: 1A21.
http://www.web2expo.com/webexny...
#w2e
November 19
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@
petermdenton
Thank you!
November 19
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@
johnreilly
Sorry I couldn't make it! (Kind of glad I didn't -- out sick today).
November 19
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@
Chris_M_Ward
Sorry to hear you're having problems. Were you able to get in? I'll help however I can.
November 18
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Announcing our new Salesforce app. Get Satisfaction + Salesforce = social CRM:
http://blog.getsatisfaction.com/2009...
#df09
November 18
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Hey, Web 2.0 Expo New Yorkers: Lane is speaking in 10 minutes about customer service. Location: 1A08.
http://www.web2expo.com/webexny...
#w2e
November 17
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RT @
mramsey1
Everything your staff needs to know about social media
http://www.facebook.com/permali...
November 12
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Tide Stain Brain: Using Get Satisfaction to fight stains. Stains-b-gone!
http://www.prnewswire.com/news-re...
[press release]
November 12
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Everything seems to be running smooth now on the site. Thanks for your patience during that bumpy techno-hiccup.
November 10
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We're experiencing some sporadic slow-downs with the site right now. Looking into it!
November 10
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Awesome community-oriented contest idea. Name the Zipcars:
http://www.facebook.com/zipcar
November 10
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Lane will be preaching the gospel of FAIL next week at Web 2.0 in New York. Join him!:
http://blog.getsatisfaction.com/2009...
November 10
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"If Your Mom Isn’t Stoked, Customers Won’t Be"
http://www.convinceandconvert.com/social-...
[Agreed! Learned something similar from mom contest:
http://blog.getsatisfaction.com/2009...
]
November 10
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@
haatch
Thank you for the kind words.
November 10
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If you're at
#e2conf
, “Customer Support in the Facebook and Twitter Era" starts in 15 minutes. Join us! Here:
#e2conf
-36
November 4
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Best of week from satisfaction
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