RT @getsatisfaction: a quick update on the unexpected downtime: we experienced a hardware failure, and we're replacing it now. Our sincerest apologies - up soon.
RT @ryantaylor: Interesting you can resolve customer issues on yelp etc but I now appreciate @GetSatisfaction's transparent resolution process /@yelptoronto
RT @clarklab: been having fun on @getsatisfaction pages for #android apps I've been using. direct input to multiple team members? could get used to this.
RT @jkuramot: for giggles i read the @getsatisfaction complaints about @foursquare badge unlock fails, when people care *that* much, you're onto something