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Social CRM
Join us to discuss, debate & share info, thoughts, breakthroughs, case studies, best practices on stuff related to Social CRM and/or CRM 2.0
RT @web_socialmedia 5 ways brands fail in #socialmedia http://www.imediaconnection.com/content... [iMediaConnection.com] #scrm #crm
RT @MarkTamis: Why smart businesses are looking for leads using social media, not just Google by @wecandobiz http://wecandobiz.wordpress.com/2009... #scrm
RT @MarkTamis: Why smart businesses are looking for leads using social media, not just Google by @wecandobiz http://wecandobiz.wordpress.com/2009... #scrm
@JohnFMoore talks to a couple of #sales guys about #scrm and the comments are definately eye opening http://johnfmoore.wordpress.com/2009...
RT @PaulBuchtmann: @JohnFMoore talks to a couple of #sales guys abt #scrm and comments R defntely eye opening http://johnfmoore.wordpress.com/2009... | Thx Paul
@MarkTamis A microcosmic example of adaptation that says it all. #scrm
@MarkTamis One of interesting observations in this article http://wecandobiz.wordpress.com/2009... was Millenials using their thumbs to ring doorbells. #scrm
Social CRM Vendors Don't Walk the Talk (guest post by Jeremiah Owyang) http://www.destinationcrmblog.com/2009...
Social Media Do's and Don'ts - Free Webinar – CRM Software: Your Constant Contact Cash Machine http://www.aweber.com/b/1LAjA
RT @simonmainwaring @jowyang Real Time Web Is Not Fast Enough - Three Strategies For Business: #sm #scrm http://www.web-strategist.com/blog...
Facebook Changes Privacy Policies, Impacts B2B Marketing http://socialmediab2b.com/2009... #sCRM #PR #socialCMO
Social Media is a Samaritan, not a Savior http://www.convinceandconvert.com/email-m... #sCRM #PR #socialCMO
Center for Hispanic Marketing Communication / FSU - Hispanic Marketing Center http://hmc.comm.fsu.edu/Publica... #diversity #scrm
RT @ngpoulos: remaking your call centers into customer management centers that serve as the knowledge hub for your social CRM, social CE ...
SAP Business Influencers Summit - A Clear Path Forward? http://blogs.zdnet.com/crm...
Baseline Briefing with #Saas #BI vendor @pivotlink. They run on a columnar database, very adaptive. (Who knew?) http://www.pivotlink.com/
@HKotadia #scrm you measure engagement for anything if it leads to positive ROI, right? so estimating that relationship makes sense i think
CRM Magazine Blog » EXCLUSIVE: Social CRM Vendors Don’t Walk The Talk (Guest-Blog by Jeremiah Owyang) http://www.destinationcrmblog.com/2009...
RT @michael_nurse: @HKotadia #scrm you measure engagement, estimating relationship makes sense| Estmtng may be misleading, Eng. good enough
Why smart businesses are looking for leads using social media, not just Google by @wecandobiz http://wecandobiz.wordpress.com/2009... #scrm
RT @HKotadia: 10 iPhone Apps for Ad Agency New Business http://fuelingnewbusiness.com/2009... #sCRM #PR #socialCMO
@nitinbadjatia My pleasure. Some really great opportunity for RightNow in #SCRM that you are ably guiding them to leverage.
RT @HKotadia: 10 iPhone Apps for Ad Agency New Business http://fuelingnewbusiness.com/2009... #sCRM #PR #socialCMO
RT @HKotadia Excellent Panel Discussion from LeWeb '09 on Social Media and “real-time” Word of Mouth http://hkotadia.com/archive... #leweb #sCRM #CMO
And we just released ValueRight Social Media, a #sm and #scrm valuation & ROI toolkit. It's gonna fill a big need. http://pathlightsolutions.com/Worksho... #smroi
RT @TheBlackFin: Social Crowdsourcing can be a key factor in your Social CRM strategy. http://theblackfin.com/archive... #scrm
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