Newsletter #1029: The “More than Just a Restaurant” Issue -
Newsletter #1028: The “Lessons from Employers” Issue -
Via @WOMorg: Don’t make me hate you
Aaron Miller on hiring community managers for General Mills
Via @WOMorg: Boring word of mouth lessons
Via @SocialMediaorg: CME Group’s Evan Peterson on capturing social content during their Global Financial Leadership…
Via @WOMorg: WOM Tip #152: Ask people to help you tell your story
Via @SocialMediaorg: Joy Hays, AT&T Director of Digital and Social Media
Secrets are great for word of mouth
Via @WOMorg: Video: How ConAgra Foods makes product decisions by listening to their fans
Newsletter #1013: The “Signs” Issue
Via @SocialMediaorg: The Brands-Only Summit recap: 400 social media leaders. 225 brands. 3 incredible days.
Via @WOMorg: Ambassador programs: Step away from the status quo
Abby Klanecky on getting Dow Chemical’s scientists online -
Via @WOMorg: 3 word of mouth lessons from an online community
Newsletter #1012: The “Advice I Just Gave a Local Store Owner” Issue -
And that’s exactly why I blog every single day… -
Cute puppy + Genius word of mouth marketing from KLM -
Never underestimate the cost of negative word of mouth -
We need an Operations Director in Austin -
Older customers are better than newer customers -
Natanya Anderson, Director of Social Media and Digital Marketing at Whole Foods Market -
We’re hiring Community Builders in Austin and Chicago -
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