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Shannon Swenson › Comments
The Online Community Lifecycle | Shannon Swenson - http://shannonswenson.com/online-...
Laura Norvig liked this
I think Online Community Managers can be more effective if they study offline group dynamics: Forming, Storming, Norming, Performing. Please LMK your thoughts on this article - I hope it inspires some blogging and discussion!
- Shannon Swenson
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