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Steven Perez
Verizon Customer Service Rep: That DSL Upgrade Will Burn Your House Down - Verizon - Gizmodo - http://gizmodo.com/5424744...
December 12, 2009
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"Michael just wanted to upgrade his DSL to a faster plan. Yet Verizon jerked him around, each successive rep saying something different, until he was told the upgrade would burn his house down. What?"
- Steven Perez
from Bookmarklet