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Stefan Bucher
Adapting Usability Investigations for Agile User-Centered Design - International Journal of Usability Studies - http://www.upassoc.org/upa_pub...
"We have found that the new Agile UCD methods produce better-designed products than the “waterfall” versions of the same techniques. Agile communication modes have allowed us to narrow the gap between uncovering usability issues and acting on those issues by incorporating changes into the product." - Stefan Bucher