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Stephen Francoeur

Stephen Francoeur

User experience librarian @ Baruch College (New York, NY). Interested in usability, information literacy, open access, & scholarly communication.
Digging into stats from our collection of LibGuides. Here's a choice nugget to discuss: of the 7482 links on our guides, 63% of them were never clicked on in 2013. Lessons learned?
People are not eating from the trough of the library linkfarms. - Joe - Systems Analyst
can you characterize links that were clicked on vs. links that weren't? or is that analysis ongoing? - RepoRat
Are the guides to linkfarmy, not specific enough? I've inherited a few guides I still haven't tackled, because they are simply too massively linkfarmy for me to even think about. I'll have to look and see if the course guides I build get clicked enough though! - RudĩϐЯaЯïan
I'm curious about RR's question as well. I'm wondering how placement comes into it - at the guide / page / box level. (In other words, were unclicked links not clicked because that guide wasn't very prominent on the home page, or because they were on the fourth or fifth tab of the guide, or because they were the fourth or fifth link in a box, etc...) - Laura
this could turn into a worthwhile article for EBLIP: http://ejournals.library.ualberta.ca/index... I would read the hell out of it. - RepoRat
I'm not sure I have the brainpower to answer all your good questions. I'm dipping into the stats and probably won't do much more than share that one stat with my colleagues. Eyeballing the list of what's at the top, middle, and bottom of the list of links as ranked by clicks, I'd say that database links get the most clickage, then links to guides that are collections of subject-specific... more... - Stephen Francoeur
Laura's question about how link placement affects use is a good one that I don't even know how I'd begin to analyze (there are nearly 8000 links). - Stephen Francoeur
Up next in my quickie analysis: what kinds of things do people type into our site search. Sneak preview: it ain't pretty. - Stephen Francoeur
loooooooool it never, ever is. - RepoRat
8 ways to type JSTOR in site search: jstar, jstor, Jstor, JSTOR, Jstor database, jstore, jstorr, jstors - Stephen Francoeur
Interesting, [in the most recent 7 days] 216 links clicked at least 1 time out of our ~3890 links at MPOW's LGs. [ETA: only 12 links clicked more than 100 times in last 7 days] - awd
Aaron, it's always going to be a long tail when you view usage stats (page views, links clicked on it, etc.). Try looking back at 1 year of data to get a more complete picture. - Stephen Francoeur
yup, that's what I'm running right now :) - awd
Year to Date: 46,229 clicks on 3,886 links. ~900 links (of the 3,886) were clicked at least once leaving ~2,000 superfluous links (many apparently from subject guides and library-process guides) ETA[clarification: the superfluous links were form subject guides and from library-process guides) - awd
students don't remember that we've told them we made a page for them!!! - Stephan!e•CogSc!L!brar!an
I suspect some of them do remember, though, and what they see isn't all that compelling. - Stephen Francoeur
Be interesting to compare this to results from Guide on the Side. I guess the only methodologically-correct way is pairing peer libraries? - RepoRat
I studied the searches in libguides a while back. decided to just switch the default to summon search since besides the numerous database names people would just enter very specific keywords with zero results. but maybe we just don't have enough content ? may revisit this decision, - aaron from BuddyFeed
Ooooh this is all very interesting! Now I'm very keen to run some stats also. - Fiona Jones
Quick test of ours, 11,261 out of 14,409 have zero clicks in 2013. That's 78%! - aaron
Guess is timely to start studying all this data for revamp due to Libguides 2.... Must admit use of libguides here was never very considered as I focused more on the LibAnswers platforms. - aaron
I am deeply interested in this. Are you talking about links outside of paid resources? When we redid our publib website, I insisted that we get rid of curated link lists because it was apparent that mostly, no one cared. I'm curious to see if that results in higher e-resource stats. - Rochelle *boom* Hartman
Aaron, a look at search queries in our LibGuides system is on my to-do list this week as well. I suspect that it is as consistently misused as the site search on the library website. Rochelle, I'm talking about all links on our LibGuides, the vast majority of which are to free resources on the web (but it's the database links that get the most clicks by a hugemongous margin). - Stephen Francoeur
It would be interesting to consider whether there is some causal connection between the number of links per guide and the percentage of links that get clicked. Common sense says yes but evidence and careful analysis would be better way of knowing. - Stephen Francoeur
Stephen my impression is that the search in libguide is used as a site search and/or article/book/database search. One of those bento style searches that is currently in vogue would serve best. I would argue if someone is searching for a specific database they heard about, searching libguides for it would be extremely inefficient due to number of clicks to get to it. - aaron
I hide the libguides search box in ours. Don't really see a use case for it. - JffKrlsn from Android
Jeff, I tried that a few years ago and got pushback from my colleagues. I hope to revisit it again, this time armed with data from query logs that show how the search box is misused by the majority of searchers. - Stephen Francoeur
Of songs and chairs, or why do we need a public domain http://j.mp/1i8w675 via @instapaper
Of songs and chairs, or why do we need a public domain http://j.mp/1i8w675 via @instapaper
Anyone know anything about PhilPapers? Just got a weird email from them that seems a bit off in tone. Here's a snippet. "Those institutions that have not purchased a subscription by June 1, 2014 will have their access restricted in various ways explained on the site. Since PhilPapers replaces traditional commercial indexes, we believe that it is...
Since PhilPapers replaces traditional commercial indexes, we believe that it is appropriate for university libraries to support the service by purchasing subscriptions. This is why we write to you. " - Stephen Francoeur
Then, I'm told that 22 faculty and students use the site. As far as I can tell, there are no faculty. Just students. Anyone seen anything like this before? It reminds me a bit of the problem arXiv is having in getting institutions to pitch in with $$$ but I've never even heard of PhilPapers before. - Stephen Francoeur
I've never heard of it either. Looks like it is a free site that scrapes the content of various publishers. I'd guess that it replaces traditional commercial indexes the way Google Scholar has replaced traditional commercial indexes. Not quite yet. - Joe - Systems Analyst
MPOW hosts PhilPapers, starting last year when we recruited the guy that created it. Yeah, the group that runs it is having problems figuring out a stable funding situation, and they do think that the larger schools should be paying a bit for it. The people I know in the field find it very useful. - DJF
There's a certain tone-deafness in saying, "hey, we built this thing that you didn't ask for, or even know about, and some folks at your university may have kicked its tires once or twice to see what it does, so now we're going to send you a threatening email demanding that you pay for it." - Catherine Pellegrino
Wayne has updated his blog post following an email conversation he's had with Bourget. It also looks like the message that went out to people who subscribe to the PhilPapers newsletter might have had a slightly different tone from the one that librarians have received. - DJF
I guess they are working on users too, because I heard from one of my philosophy profs today that she wants us to make sure we retain access once this goes to a pay model. - Steele Lawman
Hi Everyone. PhilPapers is a very widely used service in philosophy. We have 65,000 registered members and half a million visitors per month, about half of which are returning users. This is huge for a research tool in philosophy. However, since PhilPapers has always been entirely free, there has never been any reason for librarians to be involved in setting up access to it. As a... more... - David Bourget
P.S. Sorry about the tone. We obviously got that wrong and should have explained more. For more background see my comment on Wayne's blog here: http://blogs.princeton.edu/librari... - David Chalmers
If only you'd talked to one of your local librarians before sending the message out. - DJF from Android
Hi David and David -- thank you for commenting here and explaining the situation more fully! I appreciate your taking the time to do that, and the situation sounds a lot more reasonable than I'd characterized it above, so I apologize for my snarky tone above. I've just taken on liaison duties to the Philosophy department at my college (which isn't on the list, despite being one of many... more... - Catherine Pellegrino
thanks for the information on this y'all, especially David and David. I didn't get that message, but I'll pass it on to the philosophy liaison so that she can talk to the department about it and see if they have any money to kick in. I do have one small note of concern in that the site identifies faculty/students by name....is this something that when folks register are aware of? - Sir Shuping is just sir
I'm happy that they pushed the date back but it's still way too soon. A 6-month window would have been more in line with the way interface changes/license changes are offered. Plus, our $ are all gone for this fiscal year (ends in June). If we know far enough in advance, we can encumber the funds and plan for it. Not happy with the way this played out and not making me terribly... more... - Stephen Francoeur
For some reason that I don't entirely understand, Wayne Bivens-Tatum deleted his original blog post at Academic Librarian about this and then posted a new one: http://blogs.princeton.edu/librari... My comments on the original post have now gone poof, too. - Stephen Francoeur
Stephen yeah on the money as well. I hadn't thought of that til I started writing the email. $500 isn't bad compared to other things, but my library has no way of paying for this for the upcoming year given that we're already tight with just keeping access to what we have and whether the department or someone else at the univ. can swing it, i don't know. I can kinda understand why Wayne... more... - Sir Shuping is just sir
Could someone refresh my memory on the link to the information about subscribers on their site? - lris
I'm also bothered by the lack of user privacy in this, and the money issue is very real. Since most of our registered users are faculty, they're very interested in supporting. But they're going to have to cancel a journal subscription or two in order to pay for it, and we don't do our journal renewal until this summer. There's no way we can start a new subscription until after the... more... - Kirsten
Thanks. Sir. - lris
I wish W B-T hadn't deleted his post and the comments. I understand the urge to retract but now I'm even more confused. - barbara fister
Concerning the privacy issue, do the faculty and students know that they are going to be listed on the website as a user of the database? That is really the first time that I had seen that. Maybe it is part of a click through agreement when you sign up for the database. - Joe - Systems Analyst
Even more from Wayne Bivens-Tatum on PhilPapers: http://blogs.princeton.edu/librari... - Stephen Francoeur
And perhaps PhilPapers could talk to librarians at their own institution, if this hasn't happened? - maʀtha
Still not that I know of, but I haven't asked the Phil librarian about it - DJF from Android
I do find it a little disheartening that, before launching a subscription drive aimed at libraries, they wouldn't first take a few minutes to talk to a librarian at their home institution. Maybe they did, or maybe they tried and didn't get a response, I don't know. On the other hand, I am glad to see an OA project like this in the humanities! - Regular Amanda
On privacy: as it says at the top of the listing, some users have opted to make their profiles private and do not appear there. It is possible to opt out. The profiles listed are public profiles created on purpose by PhilPapers members. Everyone knows that these profiles are public and we go to great lengths to allow everyone to opt out if that's their wish. PhilPapers isn't just a... more... - David Bourget
On contacting librarians: I didn't reply to this point earlier, but, yes, we did talk to librarians at UWO (three in total), and we followed their advice. We also wrote to about 20 other librarians. Then our first batch of communications was sent to an initial sample of 35 librarians. We talked to a lot of librarians before we made our campaign public, and we paid very close attention to everything they said. - David Bourget
Analyzing EZproxy logs with Python http://emerging.commons.gc.cuny.edu/2014...
Analyzing EZproxy logs with Python http://emerging.commons.gc.cuny.edu/2014/04/analyzing-ezproxy-logs-python/
My reactions to the EBSCO announcement that it will "share" records with other discovery services.
From the page about partnership terms: http://www.ebscohost.com/metadat... "c.) The discovery result record that comes from a database must also identify that source database in the full record, and include any copyright statements as required by the content provider." My reaction: So records in Summon that came from an EBSCO database have to mention the database name? Not cool. - Stephen Francoeur
From the page listing databases whose records will be shared: http://www.ebscohost.com/metadat... My reaction: Where is CINAHL? - Stephen Francoeur
From the main announcement page: http://www.ebscohost.com/metadat... "III. The only EBSCO research databases that are not yet included in the above policy are those resources that are built upon and subscribed to primarily for their subject indexing. EBSCO believes very strongly in the need for precision in search – a need that becomes even more paramount within discovery... more... - Stephen Francoeur
Indeed re CINAHL - maʀtha
“We’ll share but sometimes we won’t.” - A lesson learned from Harvard Business Review, perhaps? - Zamms
We will share to the point that it makes us look good, but only up to that point. - Joe - Systems Analyst
EBSCO and EDS has always been database centric, so mentioning the database name is not surprising, in fact many librarians would like that - Summon 2.0 lists things like Scopus, Web of Science, PILOT etc anyway now, those count as databases I think? The one thing that may be problematic is the demand not to merge records from EDS into other records. And yes CINAHL is glaringly missing... - aaron
The other thing they're saying: sometimes we work hard at subject indexing, and sometimes we don't. (This doesn't surprise me--they generally treat CINAHL differently from their other databases.) - JffKrlsn
What is really ironic, though, in demanding that the source database be recognized: recently EBSCO stopped listing the database in EDS records not only when the source is one of the "foundation" EDS indexes, but also when the source is one of the Academic Search databases. (There was much protest against this on the EDS listserv.) So it is critical that other discovery services credit Academic Search, but not critical for EBSCO to do so... - JffKrlsn
Fascinating.. Does this mean you can't filter by source to that? Any reason given why? - aaron
Correct, can't filter to the base indexes, or to Academic Search Premier/Complete, or, strangely, to Psychology & Behavioral Sciences Collection. Yes, they gave a reason. I'll quote instead of paraphrasing: "With regard to Academic Search, because EDS is essentially the largest "multidisciplinary index" in the world (which includes the full text of Academic Search for subscribing... more... - JffKrlsn
Hmm. Kinda makes sense to me. But seems too much trouble to bother to remove on purpose. I havent used EDS much, so I am not sure how useful filtering by source database really is. - aaron
I posted something saying it seemed odd that they were saying Academic Search is replaced by EDS when they make such a big deal about their high-quality metadata, but much of the metadata in EDS is not under EBSCO's control... In some ways I agree, there's logic in it, and I generally recommend EDS over Academic Search Complete. - JffKrlsn
Today, on a somewhat related topic: "Asked whether Ebsco favors its own content in the results generated by its search tool, Sam Brooks, executive vice president for sales and marketing, dismissed the idea as "competitor-driven propaganda." He added, "There’s no truth to that whatsoever." Bias toward a content provider, he says, "would be commercial suicide for any discovery vendor." - See more at: http://m.chronicle.com/article..." - maʀtha
Ex Libris has now offered a statement. Here's a snippet from the email from Shlomi Kringel (VP Discovery and Delivery Solutions) I found on the SFX mailing list today: "While we welcome the new EBSCO approach to sharing and collaboration and look forward to a real change, we are concerned by the fact that EBSCO only selectively complies with the above industry standards and that only... more... - Stephen Francoeur
Marc Parry, "As Researchers Turn to Google, Libraries Navigate the Messy World of Discovery Tools," Technology - The Chronicle of Higher Education - http://chronicle.com/article...
Pull quote: “Mr. Asher is familiar with the criticisms of Google Scholar. After all, his own study listed them: ‘limited advanced search functionality, incomplete or inaccurate metadata, inflated citation counts, lack of usage statistics, and inconsistent coverage across disciplines.’ Perhaps for this reason, he sounded a bit sheepish admitting his preference. ‘I kind of hate to say it, since I am a librarian,’ he says. ‘We pay a lot of money for discovery tools. And then I go off and just use Google Scholar.’” - Stephen Francoeur
My Top 3 #lastfm Artists: Japanther (64), Louis Jordan and His Tympany Five (21) & Perfect Pussy (9) http://www.tweekly.fm/twitter...
My Top 3 #lastfm Artists: Japanther (64), Louis Jordan and His Tympany Five (21) & Perfect Pussy (9) http://bit.ly/aBmvWE
The Emotional Life of Children: Reflections Of A New York City Educator https://andreagabor.com/2014...
The Emotional Life of Children: Reflections Of A New York City Educator https://andreagabor.com/2014/03/23/the-emotional-life-of-children-reflections-of-a-new-york-city-educator/
HOT DAMN! KOREAN FRIED CHICKEN SPOT OPENS ON THE UWS http://www.westsiderag.com/2014...
HOT DAMN! KOREAN FRIED CHICKEN SPOT OPENS ON THE UWS http://www.westsiderag.com/2014/04/19/koko-wings-korean-fried-chicken-spot-opens
WHEN ARE WE GOING - Meg VMeg
I still haven't been to Bonchon, though. Merry said she was interested. - Meg VMeg
There's a Bonchon on Fifth Avenue and 33rd or 32nd. Lunch there soon? - Stephen Francoeur
"Get better data from user studies: 16 interviewing tips" Google Ventures http://www.gv.com/lib... #libux #ux
"Get better data from user studies: 16 interviewing tips" Google Ventures http://bit.ly/1r4I5mr #libux #ux
"A PhilPapers Threat" I got this email today too http://feedly.com/e/iQRWY6FT
"Researcher Identifiers" good read http://feedly.com/e/Fsgp5i8Y
"Researcher Identifiers" good read http://feedly.com/e/Fsgp5i8Y
My Top 3 #lastfm Artists: King Dude (74), Veronica Falls (68) & Japanther (23) http://www.tweekly.fm/twitter...
My Top 3 #lastfm Artists: King Dude (74), Veronica Falls (68) & Japanther (23) http://bit.ly/aBmvWE
Yay! Libraryland gets some representation on stage at #LeanUX14 with presentation by Zaana Howard @zaana
RT @oa_button: Upgrading the Open Access Button http://wp.me/p3I9wM-bA
RT @oa_button: Upgrading the Open Access Button http://wp.me/p3I9wM-bA
"Comcast Goes to Washington ... and Flops" good read http://feedly.com/e/q53dyXxi
"Comcast Goes to Washington ... and Flops" good read http://feedly.com/e/q53dyXxi
"Dropping Dropbox - what's a replacement?" #iraqwar #torture http://feedly.com/e/6ULBPJ59
"Dropping Dropbox - what's a replacement?" #iraqwar #torture http://feedly.com/e/6ULBPJ59
SpiderOak is my jam. :) - RepoRat
Yup. I managed to score their unlimited deal last month. Unfortunately, it was only a couple of months after I'd actually paid for an annual subscription, but whatever. - DJF
The one thing that's missing from spideroak is true syncing with mobile devices. I can download, but the client won't upload. (oh, and webdav support would be nice, but that would break their security model, I think) - DJF
LOL, DJF, same thing here with the unlimited and throwing away nearly a year's subscription. Must have been a nice windfall for them. - RepoRat
*shakes fists at sky* - maʀtha
With thoughts of dropping Dropbox in the next few months, I went and bought one of those personal cloud devices. - Katie
Now I just need to get used to this concept and back up everything in all my computers. To get my money's worth. Since I'm still not even up to the 100gb that I had originally subscribed to. - DJF
I have metric shitloads of screencasts that put me just over 100 gigs at the moment. I had been starting to weed the really old ones, but not sure I should bother any more. *g* - RepoRat
At least I haven't spent money on any of this stuff. But oy. I guess I should move it all somewhere. - laura x
I paid up because I wanted to make sure that media that I'd paid for (music and books) were backed up reliably. - DJF
RT @kzasada: "'Fuck it, Ship It' is a great line of copy for an awful idea" @writebeard #LeanUX14 http://t.co/7SSW6cmpzw
RT @kzasada: "'Fuck it, Ship It' is a great line of copy for an awful idea" @writebeard #LeanUX14 http://t.co/7SSW6cmpzw
Talk by Bill Beard @writebeard reminds me of fave site, Little Big Details @littlebigdetail #LeanUX14
Wondering how Heartbleed might affect various library systems: ILS, proxy server, ILL server, et.
well our Innovative catalogue, on the OPAC side at least, is clean. - DJF
Nice talk, @deidrek2! Would love to see your slides from #LeanUX14
Deirdre Kolarick on problem of confirmation bias when you do research on your own designs. #LeanUX14
Anyone else from a library or any other kind of a nonprofit here at #LeanUX14?
Listening to Trevor Owens @to the entrepreneur @ #LeanUX14, not to be confused w/ Trevor Owens @tjowens the digital archivist at the LoC.
1st meeting of the new UX SIG at METRO on May 27. http://metro.org/events/500/ #libux #libraries #ux
"Youtube - When you do a youtube search for "fibonacci", it shows results in Fibonacci swirl http://feedly.com/e/lRTaKZiZ
"Youtube - When you do a youtube search for "fibonacci", it shows results in Fibonacci swirl http://feedly.com/e/lRTaKZiZ
Gothos » Blog Archive » Introducing - Data! http://j.mp/1gbdmz0 via @instapaper
Gothos » Blog Archive » Introducing - Data! http://j.mp/1gbdmz0 via @instapaper
Cracking up because one of my students used the greeting "Hell Professor" in a recent email to me. I'll assume it was a typo.
Fond memories of when my students called me "Devil Teacher". (In my case I was teaching ESOL to Korean kids and it was a bilingual pun.) - Deborah Fitchett
Teachers/principals leading protest against high-stakes testing regime @ PS 87 (my son's school) this Friday AM. https://www.facebook.com/events...
Catherine Pellegrino, "Walking the walk may be trickier than it first appears: An open access publishing story," Spurious Tuples - http://www.spurioustuples.net/...
Pull quote: “Dear [Name]: Thank you for sending the publishing agreement for Johns Hopkins University Press and portal. I’m very pleased to see that I will retain the right to post a copy of the article on my personal or institutional repository or online site. Retaining the copyright to my professional work is also important to me, so I’m wondering if there is an alternate agreement, or if the current agreement can be altered, so that I retain the copyright but the Press still has the ability to do what it needs to do with the content. If not, the current agreement is fine and I will happily sign, [etc.]. But if an alternate agreement is possible, I would prefer to pursue that option. Sincerely, etc.” - Stephen Francoeur
I sometimes wonder whether almost every publisher has an Alternate Contract in hand (ALA divisional journals used to, before the best ones went straight OA, and all of the book publishers I've worked with do--the "you keep your copyright" clause is clearly, clearly well-prepared in advance). Actually, strike that: I now *assume* that all but the skeeviest publishers and the OA ones have Alternate Contracts ready. - Walt Crawford
["and the OA ones" because those shouldn't be asking for copyright assignment in any case, although some of them seem to.] - Walt Crawford
My dad just asked for and got a similar license for his forthcoming book. Woo! - lris
Great. This really is in the "it never hurts to ask" category, and that alternate agreement is likely to be there just waiting to be asked for. - Walt Crawford
To expand a little on the principle that "almost every [non-skeevy] publisher has an alternate contract in hand," when I first asked the managing editor, she honestly didn't know, and had to ask around. And the alternate contract that she eventually was able to find is clearly of an older vintage (she admitted to this up front) but is still apparently legally binding. (It also asked for... more... - Catherine Pellegrino
And then also, regarding the "never hurts to ask" principle: I really, REALLY have to see this as intimately connected to the "women don't negotiate because we're not idiots" principle. I added that footnote to the blog post about the whole Nazareth College fiasco precisely because I think it's relevant. An accepted article CAN be un-accepted. Which is why the wording and tone of the email I sent had to be so, so, SO carefully-calibrated. I really cannot emphasize this strongly enough. - Catherine Pellegrino
When I was initially casting about for homes for this article (I can't find the post now, because Friendfeed is a new service and they're still working out the kinks) I was given advice to submit it to various journals and "just add the SPARC addendum." Which was well-intentioned but not especially helpful: what if the journal said no to the SPARC addendum? (I had no way to efficiently... more... - Catherine Pellegrino
amazing how often bad unreflected-on advice contains the word "just." - RepoRat
I'd never suggest that my advice is good advice, but I wonder whether a journal that unaccepts a paper because you ask about an alternative contract is a journal you want to deal with. Easy for me to say, of course... - Walt Crawford
I asked for an alternate agreement from Springer and didn't get them, so I turned down doing the chapter. I did not even bother to ask the NYT, and I signed the draconian contract, because NYT. - laura x
Walt, by the time you discover it's a journal you don't want to deal with, you're already dealing with them. - Catherine Pellegrino
Ain't it the truth? It took me a year after LHT News was purchased by what's now Emerald before I realized that I had no business writing for them, even if the money was OK. - Walt Crawford
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