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Stephen Francoeur

Stephen Francoeur

User experience librarian @ Baruch College (New York, NY). Interested in usability, information literacy, open access, & scholarly communication.
Oldest footage of New York City ever - http://www.youtube.com/watch...
Oldest footage of New York City ever
Play
They love the library (and Google too) - Findings from the "Research Confession Booth" http://emilysingley.net/they-lo... via @instapaper
They love the library (and Google too) - Findings from the "Research Confession Booth" http://emilysingley.net/they-love-the-library-and-google-too-findings-from-the-research-confession-booth/ via @instapaper
Marshall Breeding, "The Future of Library Resource Discovery," NISO White Paper - http://www.niso.org/apps...
Pull quote: “The index-based discovery arena currently has four strong commercial competitors. The number of viable alternatives for resource management systems for academic libraries may be even narrower. The interest and motivation for the library community to pursue an open access and open source alternative in the index-based discovery service arena would need to be driven by high levels of dissatisfaction with the current products, pricing considered unreasonable, lack of innovation, or other similar factors.” - Stephen Francoeur
How'd you guess what I was reading this morning? *g* - RepoRat
Free webcast: Qualitative vs. Quantitative: Using Better Data to Improve Performance and Design http://www.oreilly.com/pub... #LibUX
Free webcast: Qualitative vs. Quantitative: Using Better Data to Improve Performance and Design http://www.oreilly.com/pub/e/3355 #LibUX
Laura Klein, "7 user research myths and mistakes," O'Reilly Radar - http://radar.oreilly.com/2015...
Pull quote: “The most common reason people give for not talking to users is that ‘users don’t know what they want.’ While that’s sometimes true, it’s not a good reason for not talking to them. It’s just a good reason for not asking them to tell you exactly what they want. Instead, ask people about their problems. Ask them to tell you stories about how they use other products and how they make buying decisions. Ask them when they use specific products. Is it on the train? In the car? At their desks? At work? Ask them about their lives. Users may not be great at telling you what new product they’re definitely going to use, but they’re great at telling you about themselves, and that is a very good thing for you to understand if you’re making a product for them.” - Stephen Francoeur
Five, ten, or twenty-five - How many test participants? | Newsletter from Human Factors International http://www.humanfactors.com/newslet...
Five, ten, or twenty-five - How many test participants? | Newsletter from Human Factors International http://www.humanfactors.com/newsletters/how_many_test_participants.asp
A point of certainty in fair use - Copyright Librarian http://blog.lib.umn.edu/copyrig... via @instapaper
A point of certainty in fair use - Copyright Librarian http://blog.lib.umn.edu/copyrightlibn/2015/02/certainty-in-fair-use.html via @instapaper
Library Website Timeline http://library.osu.edu/blogs... via @instapaper
2004 design is largely mine :-) - Blake
Oh my god, the links grow exponentially. - Meg VMeg
Trying to do some background reading for some research projects that will look at user experience and the search process. I need to read some notable works on information seeking behavior and have begun reading Carol Kuhlthau. I'm looking for models that I can use in my analysis of usabilty test results. Who should I be reading also or instead?
I see lots of intriguing models detailed in this book: https://www.worldcat.org/title... - Stephen Francoeur
It would be ideal, of course, to read everything, but if I do that, I'll never get to the point of collecting my own data. So where should I begin? - Stephen Francoeur
I've looked at a previous edition of this book in the past, Looking for Information: A Survey of Research on Information Seeking, Needs and Behavior (Library and Information Science) Hardcover – April 19, 2012 by Donald O. Case - Joe
Lots of thing by Carol Tenopir, http://scholar.cci.utk.edu/carol-t... - Joe
Bates, M. J. (1989) The design of browsing and berrypicking techniques for the online search interface. Online Review, 13(5), 407-424. - Marie
Dervin, B. (1977) Useful theory for librarianship: Communication, not information. Drexel Library Quarterly,13(3), 16-32. - Marie
Wilson, T. D. (1981) On user studies and information needs. Journal of Documentation, 37, 3-15. - Marie
Marchionini, G. (1995) Information seeking in electronic environments. New York: Cambridge University Press. - Marie
What they said and I really do like Wilson so I'll recommend something different. How about Marti Hearst's book on search interfaces ? It's free on her site - Christina Pikas from iPhone
I'm wondering if anyone has tried to answer the question about whether the way we conceive of search (our mental model) has changed (and, if so, in what ways) since the web made the very concept of search a regular feature of our lives. - Stephen Francoeur
Maybe something from Weave or Matt Reidsma's work? http://matthew.reidsrow.com/ One of my coworkers is working on some research into discovery tools comparisons--I can also put you in touch with her. - Hedgehog
I've got a backlog of articles to read in Weave. I've been reading Matthew Reidsma's blog since it started and trying to keep up with his presentations that he shares online. I'm thinking there must be someone who has written about search outside of libraryland. This book is on my to-read list and is in the ballpark: http://designingthesearchexperience.com/ - Stephen Francoeur
Search outside of libraryland??? There are some JASIST articles on everyday information seeking, and a book, "Everyday Information: The Evolution of Information Seeking in America, ed. William Aspray and Barbara M. Hayes. Cambridge, MA: MIT Press, 2011. p. $60 (ISBN 0-262-01501-3). - Joe
Visitors and Residents project http://www.jiscinfonet.ac.uk/infokit... - barbara fister
Though I think user experience is not the same thing as information seeking behavior. If made into a Venn diagram, a lot would fall outside how search platforms work (or don't). - barbara fister
Also interesting to think of how UX that's designed for marketing differs from good UX for research and how the different assumptions might influence the questions we ask and how we read the results. - barbara fister
Here are some others, http://onlinelibrary.wiley.com/doi... and maybe http://www.sciencedirect.com/science... from 10 years ago. - Joe
Barbara, one thing that's got me wondering is how search that is designed for non-research purposes affects how our students conceive of search and conduct them. How have their expectations been shaped by Google, eBay, Amazon, etc.? What can I learn from those commercial search experiences that can help us design better research interfaces? - Stephen Francoeur
Some of our librarians will say that we have Summon because it is the "libraries response to have a google-like interface" to academic content. I don't quite buy that, but that is what some of my coworkers have said. Something like that anyway. - Joe
I'm still pondering that the Memex Vanevar Bush imagined in 1945 looked very little like our databases, which look like indexes turned into shopping platforms. I want my trails of association! - barbara fister
this is hearsay, but I think that the Triangle Research LIbs Networks' shared catalog interface (search.lib.unc.edu) was created by the software that created B&N (or Amazon's) Interface. This is years ago, now, but I could poke around down here if you want to see who knows more about that. - Stephan!e•CogSc!L!brar!an
distinct from NCSU's use of Endeca? - RepoRat
Jasist is outside libraryland?! - Aaron the Librarian from Android
JASIST is information scientists. *They* sure think they're outside libraryland. - RepoRat
My hubby studies this area. He adds: Elfreda Chatman - ethnographic approaches to info seeking behaviour, esp underserved groups Also: David Ellis, Bryce Allen, R. S. Taylor - Megan loves summer
I meant that there are some articles in JASIST that talk about how non librarians and regular people (not students, not faculty) try to find information. - Joe
I totally believe dicovery layers are an attempt to be more Google-like. I am not convinced but I see the appeal. (All the money and time they require? Would people love them as much if they knew that's where limited library dollars go? I dunno.) - barbara fister
How to Tell if You’re a Jerk at Work http://www.wsj.com/article... via @instapaper
How to Tell if You’re a Jerk at Work http://www.wsj.com/articles/how-to-tell-if-youre-a-jerk-at-work-1424664623 via @instapaper
Check out how much Cuomo/Albany has underfunded your NYC neighborhood school: http://www.howmuchnysrobbed.nyc/
Today's single-word test queries for our discovery service: turtles, homophily, and Fonzie. #tvbaby
PS 321 in Brooklyn sticks its neck out to publicly criticize Cuomo's shameful budget plan that is awful for schools (http://ps321.org/the-cuo...
Marshall Breeding@mbreeding & Kate Lawrence @bykatelawrence (from@EBSCO) talk about user research. https://www.youtube.com/watch... #LibUx
A fun read in the New Yorker for all my publishing friends and others who fuss over commas. "Holy Writ" http://nyr.kr/1zHQ3dp
A fun read in the New Yorker for all my publishing friends and others who fuss over commas. "Holy Writ" http://nyr.kr/1zHQ3dp
I believe that's the kind of article that could appear nowhere other than in the New Yorker. That comment may be taken as both praising and damning. - Walt Crawford
I loved that piece. But then I adore the New Yorker. - laura x from iPhone
This bit made me laugh. “My all-time favorite Eleanor Gould [proofreading] query was on Christmas Gifts for Children: the writer had repeated the old saw that every Raggedy Ann doll has “I love you” written on her little wooden heart, and Eleanor wrote in the margin that it did not, and she knew, because as a child she had performed open-heart surgery on her rag doll and seen with her own eyes that nothing was written on the heart.” - bentley
How did I never know that the White of "Strunk &" was the same as the children's author? - Jaclyn aka spamgirl from Android
Is there a library-sized hole in the internet? - Research Information http://www.researchinformation.info/news... via @instapaper
Is there a library-sized hole in the internet? - Research Information http://www.researchinformation.info/news/news_story.php?news_id=1847 via @instapaper
Waiting for Con Ed to fix the smoking manhole in front of our building, a problem that started yesterday afternoon. The smell is nasty, and there's always a danger of electrocution or explosions. Con Ed tells me that they're inundated with calls like this today. Here's some shaky video of the mess:...
Oof. I hope that's not your car next to it. At least the car windows are up. - bentley
Nope, not my car (don't have one at all, actually). - Stephen Francoeur from Android
crap - Meg VMeg
Still waiting... - Stephen Francoeur
inundated? Really? How many smoking manholes are in Manhattan today? - Hedgehog
Not sure I want to know the answer to that question... - Meg VMeg
Earlier this month, there were 250 fires reported in a day: http://www.nydailynews.com/new-yor... - Stephen Francoeur
Well, Con Ed has been at work now for 2 hours. We've had flickering lights, one explosion, and lots of thuds from the work in front of our building. Hope this ends soon. - Stephen Francoeur
Glad it didn't explode before they got there! - Meg VMeg
Wow. - Marie
NYC is a mysterious and dystopian land.... - lris
They're still out there with a vacuum cleaner truck. At least the smoldering electrical fire is out. - Stephen Francoeur
Yeesh - lris from Android
There's a great Joan Didion essay about how NYC is actually a completely horrible place to live and how no one would put up with its inanities anywhere else in the country. - laura x from iPhone
I'd like to think each burg in America abounds with equal proportions of inanities if you look hard enough. - Stephen Francoeur
Also, I'm going to have to find that essay by Joan Didion now. - Stephen Francoeur
Hey @ConEdison , we reported this a number of times and realize you're inundated today with similar requests. (2/2)
Hey @ConEdison , we reported this a number of times and realize your inundated today with similar requests.
Hey @ConEdison, please fix the smoking manhole in front of our building (255 W 85th St, Manhattan). https://www.dropbox.com/s... (1/2)
Hey @ConEdison, please fix the smoking manhole in front of our building (255 W 85th St, Manhattan). https://www.dropbox.com/s/9kxl695d8cx3g96/2015-02-22%2015.26.23.mp4?dl=0 (1/2)
My Top 3 #lastfm Artists: Chapel Club (25), Palma Violets (21) & The Clash (15) http://www.tweekly.fm/twitter...
My Top 3 #lastfm Artists: Chapel Club (25), Palma Violets (21) & The Clash (15) http://bit.ly/aBmvWE
Rebecca Carlson, "Letter to the Liaison Librarian," Letters to a Young Librarian - http://letterstoayounglibraria...
Pull quote: “You have the opportunity to frame the relationship in a way that will help everyone; showing that the library can adapt, can change, and can be more relevant will have a lasting impact. It starts and ends with you as the liaison librarian going outside the library and moving outside the library box to improve communication.” - Stephen Francoeur
Nancy K. Herther, "Scholarly Publishing & Peer Review Face the Future (Part 1 of a 2 part series)," Against The Grain - http://www.against-the-grain.com/2015...
Pull quote: “Recent articles [about reforming the peer review process] describe a wide variety of options: Research and commentary have focused on issues of bias, cost of the process, lack of proof that it is effective, a time-wasting, bureaucratic process, or an impediment to innovation. Although critics abound, no replacement for some form of peer review has yet been implemented—and for good reason. Many of the suggested options hold problems all their own.” - Stephen Francoeur
Great post by @audreywatters from Hack Education about "The History of the Future of Education." http://hackeducation.com/2015...
Audrey Watters, "The History of the Future of Education," Hack Education - http://hackeducation.com/2015...
Pull quote: “All the visions of the future of education, the future of teaching, the future of work, the future of learning are ideological. They are also political. As we hear the visions of politicians and entrepreneurs, as we listen to the visions of the rest of today’s speakers, we need to remember that. Predictions about the future are not neutral. They are not objective. They are invested. Invested in a past and a present and a future. Invested in a certain view of what learning looks like now, what it has looked like before and what – thanks to whatever happens in the future – what it might look like going forward.” - Stephen Francoeur
Top 10 Academic Library Issues for 2015 | From the Bell Tower http://lj.libraryjournal.com/2015... via @instapaper
Top 10 Academic Library Issues for 2015 | From the Bell Tower http://lj.libraryjournal.com/2015/02/opinion/steven-bell/top-10-academic-library-issues-for-2015-from-the-bell-tower/ via @instapaper
Letters to a Young Librarian: Letter to the Liaison Librarian, by Rebecca Carlson http://letterstoayounglibraria... via @instapaper
Letters to a Young Librarian: Letter to the Liaison Librarian, by Rebecca Carlson http://letterstoayounglibrarian.blogspot.com/2015/02/letter-to-liaison-librarian-by-rebecca.html via @instapaper
OCLC Works Toward Linked Data Environment | ALA Midwinter 2015 http://lj.libraryjournal.com/2015... via @instapaper
OCLC Works Toward Linked Data Environment | ALA Midwinter 2015 http://lj.libraryjournal.com/2015/02/technology/oclc-works-toward-linked-data-environment-ala-midwinter-2015/ via @instapaper
If I hadn't been paying close enough attention to Aaron Tay's posts, I might not have noticed this cool Android app for FriendFeed that he uses: Flucso.
Amused by "ggelardi.flucso." IIRC, I went to school with a Gerardo Flesca. - bentley
I switched to Android a few months back and this was the free app I found for android for LSW, what is everyone else using? - aaron
I use the phone browser, no app. - ellbeecee
I just use the mobile version on my iPad. Web version on my laptop. - Joe
Just realized I only look at FF on the computer. The only social networking I do on phone is twitter and instagram. - kaijsa
So far I've just used the browser on my android phone. friendfeed.com/iphone But I'm going to give the app a try. - lris
I use ffhound and like it. - Starmama from FFHound(roid)!
I use the browser most of the time, and FFHound for posting photos. - Holly's favorite Anna
Odd. The Google Play link works on my computer, but on Google Play Store on the phone it tells me that Flucso doesn't exist. EDIT: Oh. When I follow the above link on the phone, it does find it on Google Play Store, but it tells me, "Your device isn't compatible with this version." I wish it had said that all along, instead of telling me it doesn't exist. I still can't get it, but I wouldn't have wasted time wondering what was wrong with my phone. - bentley
The truth about contracts - Scholarly Communications @ Duke http://blogs.library.duke.edu/scholco... via @instapaper
in which epic listserv insanity gets clarified - jambina
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