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Stephen Francoeur

Stephen Francoeur

User experience librarian @ Baruch College (New York, NY). Interested in usability, information literacy, open access, & scholarly communication.
Intertwingled: Information Changes Everything http://j.mp/1rn8cEq via @instapaper
Can anyone tell me the general differences between the legal research options you have in Westlaw Campus Research vs. Westlaw Next?
When would you want to use one instead of the other (we have both, and also LexisNexis Academic). - Stephen Francoeur
We use LN for newspapers... and legal stuff as we do not not have WCL or WN - Aaron the Librarian
Idk but campus has a very restrictive license - Christina Pikas from iPhone
Law librarian here. WCR is very comparable to LNA for legal research - excellent coverage of primary legal materials, and access to law journals (one of the less helpful secondary sources, but they cost WL very little to offer). The biggest difference in legal materials is WLN has a wealth of the really good (and $$$) secondary / analytical materials - treatises, practice guides, current awareness, et al. - Elizabeth from BuddyFeed
I'm glad a law librarian chimed in. We have the Westlaws, but only at the law library or with login by law people. University libraries have LN only (well, and other nice things like Hein Online). - kaijsa
i buy Westlaw Next (Paralegal ed.) for mai grad students who study media law. It's got more stuff & is easier to search than LexisNexis academic. - Stephan!e•CogSc!L!brar!an
For those of you who have Westlaw Next, have you been able to configure off campus access via EZ proxy? I've tinkered with the settings in EZ proxy but can't ever get it to work from off campus. - Stephen Francoeur from Android
I wrote a new blog post at Beating the Bounds about the "___ and more" label in search boxes. http://wp.me/p3dz9b-5u #libux
I wrote a new blog post at Beating the Bounds about the "___ and more" label in search boxes. http://wp.me/p3dz9b-5u #libux
New issues of portal: Libraries and the Academy is out. Chock full of good articles. http://muse.jhu.edu/journal...
there's an article about how we closed one of our libraries in there written by some of my fave peeps. - jambina
And, oh look at that, all of those interesting articles are behind a paywall. - Walt Crawford
Why is it that I'm unable to type anything without at least one typo: it's "issue" not "issues," stupid brain! I'm good at catching typos after the fact but with Twitter, ain't a damn thing I can do about them except delete the tweet and republish a corrected one. Or just say fuhgeddabout it. - Stephen Francoeur
The review, "The Virtues of Openness: Education, Science, and Scholarship in the Digital Age" is closed. I wonder if it is green OA somewhere. - Joe
Dear world, sorry for my typos past, present, and future. It's kind of my thing.
Trying to figure out why such huge discrepancies between our Summon instance (only searches for articles and has no records from our catalog) and our soon to be live Primo instance (searches for articles and includes all records from the union catalog for CUNY). A simple search for "history" in Summon yields 33,947,198 records. The same search...
in Primo yields only 5,679,243 records. Assuming that we've activated all the same article databases in Primo as we have in Summon, does anyone know for a fact about real differences between the way Summon and Primo run searches? Does Summon perhaps default to full text searches, while Primo doesn't? Does Summon's index have records at the article/entry level for dictionaries and encyclopedias in places like Credo and Gale Virtual Reference Library while Primo is only at the book title level? Something else? - Stephen Francoeur
Summon does full text searches for the content that it has the full text of. This includes searching the Hathi Trust collection for the books you have in your catalogue, even if you only have the print and don't have access to the Hathi Trust collection. - DJF from Android
Interesting. Didn't know that. We don't have any catalog records in our Summon instance, though. so there must be something else going on. - Stephen Francoeur
Oh, an idea. Maybe I need to go into the Summon admin module and turn off the citation-only records in Summon and see if that makes for more comparable searches. - Stephen Francoeur
Hmm. That didn't do anything. Maybe I have to wait until tomorrow to see if the citation-only records are now gone. But even if they were, we're still talking about orders of magnitude differences in Summon vs. Primo. - Stephen Francoeur
And why is it that in Primo you get slightly more search results when you're signed in? What exactly is being hidden from you when you aren't signed in and run searches? - Stephen Francoeur
lol WHAT ARE THEY HIDING - Meg VMeg
I suspect that some of the companies that share records with Ex Libris put in their license a restriction that the records are only visible to authenticated users. Does that sound like a reasonable assumption? - Stephen Francoeur
I think that's true. In the activation wizard there are resources that are restricted for search and restricted for delivery. - Zamms
(liking so I can come back and consider this) - weelibrarian
Seems like Summon does a better job than Primo of offering equivalent records for items indexed in various EBSCO databases. So if your institution is heavily reliant on EBSCO subscriptions, maybe Summon is the better service (or EBSCO EDS). - Stephen Francoeur
I had so many questions like this about Primo that MFPOW and I were put under a gag order. And we didn't get Primo. #6YearsAgo - Stephan!e•CogSc!L!brar!an
Are you on the Primo listserv? The discussions of the past week are not even being able to reconcile results comparing Primo to Primo. But, I can answer the "what are they hiding" - or at least say that I recall it is some EBSCO content you get logged in that you don't get logged out. (Let's hope I'm remembering that right!) - Lisa Hinchliffe
TO me the quest8ion is "waht do you want your discovery service to do?" Personally, I want my discovery layer to INDEX ALL THE THINGS and RETURN ALL THE HITS... whether the user is signed in or not. Once the user selects a result and wants the fll text, then the authentication check happens (and the user logs in if not already logged in). none of this "well it's indexed but you can't... more... - Aaron the Librarian
Lisa, I am on the Primo mailing list and was just now searching the archives. I found someone mentioning that Web of Science records are only visible if you've signed in. I haven't found any other specifics yet. I've been on the Ex Libris site, but they seem to have a lot of documentation hidden away in a place that only folks with support logins can get to. Aaron, I must say that I... more... - Stephen Francoeur
I'll add to Aaron's list - I want ALL THE RECORDS FOR THE SAME ITEM TO CONVERGE INTO ONE. Which was/is also a WoS issue with Primo (I don't know was/is since we no longer have Primo). - Lisa Hinchliffe
to make that vision work, we need a) open metadata, and b) unique identifiers for all the things (so we're not trying to dedupe via metadata fields, which is slow and error-prone). the former is... mostly feasible? given that most publishers at least put TOCs online? the latter would be easier if DOIs weren't expensive and red-tape-laden, or if they didn't have such an Aura of Holiness that publishers don't look at (cheaper, open) ARKs and PURLs. - RepoRat
Yes, but ultimately we need vendor-to-vendor agreements that let the products USE SAID INFORMATION FOR THE BENEFIT OF USERS. Oh, was I shouting? - Lisa Hinchliffe
Open metadata means f*** the vendors. *g* - RepoRat
That only works if the metadata includes the fulltext. Otherwise can still limit de-duping by contract in order to allow discovery vendor access to fulltext for search and ranking. - Lisa Hinchliffe
'Nother good argument for OA as well. *g* - RepoRat
I'd consider it a win if we could at least get open metadata. Here's a relevant post from last year that delves into these issues: http://openbiblio.net/2013... - Stephen Francoeur
Hmm Primo sounds like Summon then with regards to WOS showing? EDS will show that a "highly revelant" record exists but only if you login then you can see the details. My understanding is Summon is a big fan of the dedupe and combine all things into a super record approach. But other discovery services and more importantly A&Is, don't like the idea because the super combined record approach means it's difficult for them or users to realise the contribution the A&I records adds to the process. Sigh. - aaron
Attention libraries of the world: if you notice repeated searches for "turtles" in your discovery service, that's just me kicking the tires.
It's turtles all the way down. - bentley
Betsy, it sure is if you're scrolling through your search query logs after I've been around. - Stephen Francoeur
"Beer" might be me. - Kirsten
i use Montréal to see how it deals with diacritics - jambina
Some of you may not have met me or heard my voice. In case you were wondering, here's some video of me: https://www.youtube.com/watch... - Stephen Francoeur
I wouldn't know cos I can't seem to get that type of information from Primo anymore... - Zamms
Cupcake a student gave me after her research consultation on a tough psych assignment (visible on the photo). http://t.co/MiYeMNLPpB
Cupcake a student gave me after her research consultation on a tough psych assignment (visible on the photo). http://t.co/MiYeMNLPpB
so sweet! literally & figuratively! - Stephan!e•CogSc!L!brar!an
Switching from Summon to Primo this month means I'm going to have get serious about understanding what's different about how each works.
does ANYBODY understand how they work? I'm only partially facetious here: my understanding is that at least some degree of the relevancy ranking (in Primo, not sure about Summon) is a proprietary trade secret. - Catherine Pellegrino
At this point, I'll be happy to have some rules of thumb (that I can trust). - Stephen Francoeur
The Next Wave of Tech Change | Self-Publishing & Libraries http://j.mp/1qgp1AD via @instapaper
The Next Wave of Tech Change | Self-Publishing & Libraries http://j.mp/1qgp1AD via @instapaper
Yikes!!! Adobe is Spying on Users, Collecting Data on Their eBook Libraries - The Digital Reader http://the-digital-reader.com/2014...
Yikes!!! Adobe is Spying on Users, Collecting Data on Their eBook Libraries - The Digital Reader http://bit.ly/1oMQ2fs
Carl Straumsheim, "New report urges university libraries to reconsider their role in discovery," Inside Higher Ed - https://www.insidehighered.com/news...
Pull quote: “’Is a single search box that doesn’t know anything about its user able to provide for all of those needs?; [Roger] Schonfeld said. ‘As you start to distinguish between both different institutions and different populations within any given institution, the opportunity to complicate what a single search box is and what it could be is one of the next steps that’s coming to this conversation.’” - Stephen Francoeur
Anyone else watching "Transparent" on Amazon? Liking it mostly but wondering about critiques being made of the show. Assume there must be a bit of conversation/discussion about this one.
I have not read one negative thing about it. I was in on pre-release surveying about the series, and had planned on avoiding it, since it didn't seem at all promising as a serious treatment. But, honestly, it seemed to me near perfect, and I love the fact that the main character appears to be the most centered of them all. - Rochelle *boom* Hartman
everything that Rochelle said. Highly recommended -- and I haven't read anything substantively negative either. (in my circle of highly-educated, mostly-white, all liberal acquaintances & papers). - Stephan!e•CogSc!L!brar!an
I've heard good things about it, too - I haven't watched it yet but have heard the treatment of it was very reasonable, and am looking forward to watching it. - Laura
Finished up the series last night (there are only 10 episodes). It's great and not to be missed. - Stephen Francoeur
Orbis Casade Alliance calls out Ex Libris & EBSCO on failure to cooperate w/ sharing of metadata. https://www.orbiscascade.org/file_vi...
Op-ed on connection btw hedge funds & charter school funding debate. "Public schools need funding focus." Times Union http://www.timesunion.com/opinion...
Op-ed on connection btw hedge funds & charter school funding debate. "Public schools need funding focus." Times Union http://bit.ly/1rU2VYw
I just wrote a new blog post: "Troubleshooting Electronic Resource Problems Reported by Students" Beating the Bounds http://www.stephenfrancoeur.com/beating...
I just wrote a new blog post: "Troubleshooting Electronic Resource Problems Reported by Students" Beating the Bounds http://bit.ly/1s3ZyB4
And that is why I bang my head on the desk when I get emails saying "A student just said they can't get access to [database], can you fix it?" - Deborah Fitchett
(I've most recently been dealing with a special case of "authentication system is blocked by firewall/security settings on user’s computer or network" in the form of a departmental tech person playing around with their internal IP addresses in ways that make my ezproxy config utterly ineffectual.) - Deborah Fitchett
I can't get to this database called Proebscoquest. Something like that, anyway. - Joe
RT @gollydamn: The first issue of Weave: the [Open-Access] Journal of Library User Experience is published. http://weaveux.org/ #libux
My Top 3 #lastfm Artists: The Psychedelic Furs (12), Dead Stars (11) & The Babies (10) http://www.tweekly.fm/twitter...
My Top 3 #lastfm Artists: The Psychedelic Furs (12), Dead Stars (11) & The Babies (10) http://bit.ly/aBmvWE
Multigrain Discussion: Do we need two library landing pages? http://j.mp/Z1iYJT via @instapaper
Multigrain Discussion: Do we need two library landing pages? http://j.mp/Z1iYJT via @instapaper
Library instruction for undergraduate thesis writers http://j.mp/1vG03jL via @instapaper
Library instruction for undergraduate thesis writers http://j.mp/1vG03jL via @instapaper
It's time for the daily face off between holdings in our SFX knowledgebase and our Serials Solutions one. Who will win today?
Thunderdome! - Kirsten
The Mess of Ebooks | Peer to Peer Review http://j.mp/1yBdBl2 via @instapaper
The Mess of Ebooks | Peer to Peer Review http://j.mp/1yBdBl2 via @instapaper
UX Companion. iOS app featuring a UX glossary. http://usabilitygeek.com/ux-comp... #libux
UX Companion. iOS app featuring a UX glossary. http://bit.ly/1ugUE39 #libux
RT @badassteachersa: If pub. schl supers conducted a political rally on a schl day they would lose $ & get fired #dontstealpossible .@NYGovCuomo @JohnKingNYSED
(2/2) @skalibrarian If info lit efforts were taken up fully by all faculty, then maybe education would be truly effective solution to jargon
(1/2) @skalibrarian Re jargon issue, library's info lit efforts (workshops, credit courses, ref interactions) reach fraction of our users.
Discovery and the Library's Role | Ithaka S+R http://j.mp/10lQI5W via @instapaper
Top 5 problems with library websites - a review of recent usability studies http://j.mp/1vvzKM3 via @instapaper
Top 5 problems with library websites - a review of recent usability studies http://j.mp/1vvzKM3 via @instapaper
I really want to see how that Chow et al. 2014 article defines "jargon-free" but RUSQ ISN'T OA ANY MORE GRAR. - Catherine Pellegrino
Short answer: they don't. Longer answer: I'll send you the file when I'm back on my laptop, instead of my ipad. - Steele Lawman
Awesome. Thank you! - Catherine Pellegrino
RT @jaclark: The @msulibrary people app is available at http://www.lib.montana.edu/people... #lod #lodlam #accessYYC
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