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Thom Kennon › Comments
How many people would abandon FriendFeed for Buzz? Can the two even be compared?
Ms_Krista, Ken Sheppardson, Scoble, Alex Scoble and 8 other people liked this
Buzz makes my head go boom. Don't like it. Tried, and failed.
- Derrick
I keep trying it, but... Well, I'm still waiting...
- Lynne d Johnson
Me too Derrick - may try again at some point but it did not appeal at all.
- Patrick Jordan
Buzz is ugly, clunky and noisy
- RAPatton
from iPhone
It feels very v1.0.
- Derrick
Not me. No. If I had never been on FriendFeed, I might think it was awesome.
- Rahsheen?
Not me, either.
- Kamilah Reed (K. Gill)
Derrick, I think you're giving it too much credit. It's closer to v0.3. I can't stand it.
- Gimminy
No comparison, in my eyes.
- Shey
At first glace they may "seem/look" similar, but really in practice, they are so far qualitatively different, that where they compete is negligible at best. FF is much more open, Buzz is FAR more contained.
- sofarsoShawn
FF = intentional community gmail = random collection I emailed with 5 years ago or who commented on one of my blogs. Even if (especially if) gmail were my primary email I would not likely be interested in buzzing with the people I email with the most.
- Maria Niles
I hope more of my meatspace friends use Buzz, but they don't seem interested yet.
- Kevin L
A few of us will keep track of it, then tell you when it's ready. I'll have to watch their progress for a while, but at some point I hope to give a ballpark estimate as to when I think Buzz will be comparable to FriendFeed.
- Bruce Lewis
Buzz requires constant searching because there's no standard navigation. Not very appealing.
- Vezquex
Raphael - I think you hit the nail on the head. I was really giving Buzz a chance and then it got really frustrating for me. Like Google Search it seems that with buzz, the most popular buzzes keep moving to the top. It's hard for me to find really interesting conversations unless I search. It needs lists and groups or something. Right now all the A-listers everywhere else are the A-listers on Buzz and they are dominating the discussions.
- Lynne d Johnson
Buzz has a lot of growing up to do.
- Valley
Buzz is no FriendFeed -- the main attraction for me is that it could be the FriendFeed lifeboat for when the ship goes down. So I am paying attention and trying to prod the development group to be more FriendFeed like.
- Brian Sullivan
I think the most important difference between Buzz and FriendFeed are not their respective features or usability (or lack there of, in case of Buzz... / joking) but the most active members and pockets of activity. FriendFeed has multiple pockets of activities (for example: Turkish community, Persian community, Open Science community). I'm not sure if Buzz has multiple. If you like the current talk on Buzz, about tech and social media mainly I think, it might be just - if not more enjoyable than FriendFeed.
- Meryn Stol
I'm not even sure if Buzz allows for the emergence of different - relatively isolated - communities... I still consider FriendFeed's interaction and "discovery" model quite special.
- Meryn Stol
Buzz's integration with e-mail makes it a non-starter for me.
- Akiva
The email crossover is easily managed (at least it was for me with a filter directing buzz inputs away from the inbox) -- more problematic for me is the fouling of the GReader subscription stream.
- Brian Sullivan
If Buzz had the ability to Hide by service, decoupled Buzz followers from Google Reader followers, added Friend-of-a-Friend, quit bumping stuff when strangers comment, and fixed some minor keyboard navigation issues, I'd be ready to switch. Meanwhile, I've turned it off.
- Ken Sheppardson
@Ken Sheppardson, looks like you agree with @Valley, "Buzz has a lot of growing up to do." Let's think on this for a minute though, more FriendFeed like features are definitely going to be integrated into Facebook. Do you take your FriendFeed experience to Facebook then? I wouldn't. Facebook operates completely different for me. It's a bunch of people I knew 20 years ago, and my family...
more...
- Lynne d Johnson
Bears repeating, Facebook is a digital family reunion, former church pals, and school chums connect tool for me mostly. I'd just about do a protest march to keep FriendFeed independent. Buzz scares me now.
- Ms_Krista
Lynne, I think the race is on between Buzz and Facebook to get my attention. If FF were to disappear tomorrow, I'd have to make a choice between the two, and at the moment I'd go to Buzz. Like you, my current Facebook social graph is full of family and folks I "used to know". But worst case, with feature parity and if all users are on all systems, one can just create multiple accounts on the same service to keep the graphs separate.
- Ken Sheppardson
Moreover, there is too much spam at the moment. I hate having to weed through spammers to find somebody valuable.
- Valley
from email
As other say above - Buzz has no filters, no controls, it is a very noisy and unwieldy hose. And it is essentially closed, no matter how many of "us" have gmail accounts. and it's connection to our email or IM accounts doesn't seem to fit as naturally as they might've thought. Friendfeed is still the life-streaming, socnet gold standard for my money.
- Thom Kennon
@lynne and @ken I agree about Facebook. I don't have conversations like such there. It's a big reunion. I wonder if Friendfeed features inside of Facebook will change that.
- Valley
from email
I like both, but I have always felt that FriendFeed got it right (and continues to do it right, regardless of who has jumped ship). Some apps may not be destined to go mainstream, but will only serve an active niche market. There's nothing wrong with that.
- Bryan R. Adams
Like Akiva, it should be separate from email. I should at least be able to turn off the Buzz count. It makes me want to check it when I have other things to do.
- Valley
from email
I'm noticing that of the 40 people I care to follow in Buzz, none are really using the service. It's 89% Twitter, 10% Google Reader shares, and the occasional 1% Flickr photos. Only 2 or 3 ever comment in Buzz.
Bruce Lewis, Jeff (Team マクダジ ), Kol Tregaskes and Ghworg liked this
OK, maybe Louis Gray. I see evidence that others might check it from time to time, but I don't see much comment traffic from them. Then again, without Friend-of-a-friend, there's no way to see what comments they might be making on other peoples' shared items.
- Ken Sheppardson
I see a lot of comments in Buzz, but not a lot of native items, as you mention. Essentially, as Buzz is not as casual and social as FriendFeed has become, there is a good lack of baby photos, food photos, snark and silliness.
- Louis Gray
Give it time. Food and LOLcats eventually make it everywhere.
- Aron Michalski
I finally turned it off this morning. I'm really just seeing two things: Google Reader shares and comments, which I'd rather get in Google Reader... and Twitter traffic, which I can get in a Twitter client just fine, except in Buzz every time somebody comments (i.e. @-replies) my unread counter increments. The number of real conversations around native Buzz entries is minuscule, and it's just not worth the hassle anymore.
- Ken Sheppardson
I can relate to Ken's point. I haven't shut mine off, but yeah (recognizing familiar faces http://www.google.com/buzz... next to comments do help - for me anyway).
- Micah
I use it, particularly when FF is running slow.
- Kol Tregaskes
Louis, I'm trying my best with non-tech posts but they are not as popular on tech posts as I've stated here: http://www.google.com/buzz...
- Kol Tregaskes
It's utter mayhem and noise to me. I go back every few days, spend about 10 minutes trying to sift thru all the Pete Cashmore feeds (love you Pete but, well, too much of a good thing is still just a bunch of noisy buzz...) No way can i see it threatening FF unless they do some significant work around filtering, feed controls, UI improvement e.g collapsible threads and sorting.
- Thom Kennon
is there a visual queue that a commenter in a buzz is someone you follow? here on ff the little speech bubble is filled in blue instead of grey... on buzz???
- Chris Heath
Well take a look for yourself. I've posted a mixture of tech and non-tech native posts here: https://mail.google.com/mail... I think the tech posts get more engagement. But I share a lot of non-tech via Google Reader: https://mail.google.com/mail... Similar pattern?
- Kol Tregaskes
@techcrunch goes down. Only @Jesse notices. Does anyone care about @techcrunch anymore? Is anyone pissed? I'll take FriendFeed's 50 any day
Roberto Bonini, Jesse Stay, Stephan Planken and 2 other people liked this
i despise the rag. i've had critical comments spiked and deleted by Arrington. Their staff is a bunch of bottom feeding rumor mongers. it is one step above an AdSense spam site. I have finally weaned myself from giving them more than 3-4 clicks a month. Mashable and RWW easily trump it for daily tech/digital news.
- Thom Kennon
The Official Gold Medal Hockey Game Thread (hide if you don't want spoilers)
Louis Simoneau, WoH: Professor MOTHRA, ۳۰ مرغ Loves Y'ALLLLL and 14 other people liked this
the countdown is on!!
- Nathalie
Chez "Two Countries" the big question is: When will the pizza man get here?
- In Search of Gender
let's take a head count --- Yank or Canadian? I'll start: Yank
- Thom Kennon
Canadian - The Ladybug's American, but I think she's gone offline. (But living in the US now, so I'll be seeing NBC's coverage)
- In Search of Gender
These veins run with Maple Syrup!
- Nathalie
uh oh... hope i dont end up all alone and stuff...
- Thom Kennon
If you are, I'll be sure to convey the Ladybug's comments...(of course, I'll have to do that anyway)
- In Search of Gender
i grew up in burbs of NY, total Ranger fan. My buddy's dad called the games for local radio so always got tix. Eddie Giacomin, Rod Gilbert, Brad Park, --- i think THEY were all Canadians in those days...
- Thom Kennon
Thom: my hubby is an Islander fan.
- Nathalie
FIVE MINUTES!!!!
- Nathalie
Grew up about 45 minutes west of Ottawa, so I moved from being "a hockey fan" to a Sens fan when they joined the league. (If anything, I was an Edmonton Oilers fan before then, because of Gretzky & company)
- In Search of Gender
ok, Nathalie. who's he routing for today?
- Thom Kennon
Thom: he's going Red & White.
- Nathalie
that's one smart man you married Nathalie ; >
- Thom Kennon
and here we go...
- Nathalie
they are gonna be all over the Kid like that every shift he's on
- Thom Kennon
I think the worst part of listening to it on the radio is that I don't know what names go with what team!! so I'm wonder "is that good?! do I want him to have the puck?!"
- Nathalie
that's tough... maybe we should try to visualise possession here?! ...
- Thom Kennon
Was on my own hockey thread. I'm HERE how :)
- Micah
USA all the way, baby (so, no, Thom, not all alone, but almost ;) ).
- Cassandra
US seems to be pressing a little harder so far. forecheck, faster vertical, mre physical in neutral zone
- Thom Kennon
Micah!!!!
- Thom Kennon
sit down i cant see! ; >
- Thom Kennon
yeah, the announcers are good with saying who has possession when it changes, so I should (hopefully) be able to follow along
- Nathalie
wow. not sure either team could keep this pace and manic tempo going for 49 more minutes
- Thom Kennon
looks liek they just got tired already!
- Thom Kennon
Like I said over here before it started: I predict a low-scoring game, maybe 2-3. http://friendfeed.com/micahwi...
- Micah
sloppy
- Thom Kennon
I just said the same thing. Why is the US so sloppy?
- Cassandra
yeah definitely Micah
- Thom Kennon
When they knocked the Canadian player into the bench...I think the US will try anything to get some better players on their bench!
- In Search of Gender
lol, Scott.
- Micah
And yes, expected a close game, probably low-scoring...but surprised the shots on goal are so low.
- In Search of Gender
; >
- Thom Kennon
it looks like US strategy is disruption by setting a weird misshapen, sloppy assed tempo
- Thom Kennon
will we see a fight?
- Thom Kennon
/That/ was close.
- Micah
they certainly are more testy than they were the last time they played.
- Cassandra
yeah Cassandra.
- Thom Kennon
US doing too much dumping.
- Thom Kennon
I didn't like Luongo behind the goal with that much close US contact. Yikes.
- Micah
I hate that too! at least it's not brodeur!
- Nathalie
neither keeper really tested yet
- Thom Kennon
I was surprised not to see Brodeur, but perhaps he's tired, being old and all. ;)
- Cassandra
yikes!
- Cassandra
Crosby's line gets it first salvo
- Thom Kennon
let's go RANGERS!
- Thom Kennon
they all need to calm down & play smart. All this sloppiness is making me nervous.
- Cassandra
Canada's passing and possession was pretty bad last few minutes.
- Micah
But, hey GOAL!!!!!!!!!!!!!
- Micah
DAMMIT
- Cassandra
Uh oh
- Rochelle
GOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOAL!
- In Search of Gender
that's a nice shot
- Thom Kennon
whoooooo!! (I was on a call! I'm not sure they knew what was going on)
- Nathalie
first blood. there'll be more...
- Thom Kennon
Not an easy play, that was.
- Micah
hubby just called to tell me there was a huge Acadian flag in the crowd!! represent man!!!
- Nathalie
i gotta finish a deck they're waiting for in London. may need a note from you guys..
- Thom Kennon
US seemed to wake up after that goal, though
- In Search of Gender
(Acadian flag: http://en.wikipedia.org/wiki...)
- Nathalie
Tripping tripper is tripping.
- Micah
PP - let's go!
- Micah
Ooh, that coulda been something.
- Micah
US is def. energized.
- Micah
that kill was important
- Thom Kennon
Both teams seem to be not quite firing on all cylinders yet.
- In Search of Gender
As long as the computer-controlled brakes work, what more can you ask for.
- Micah
yes actually there's no real clear rhythm
- Thom Kennon
I don't think NBC showed the Acadian flag.
- John (bird whisperer)
American wouldn't know it if we saw it...
- Thom Kennon
Great, NBC haters add anti-acadian to their list ;)
- Micah
LUUUUUUUUUUU!
- Nathalie
The US came back strong after that goal, but te power play sucked the wind out f their sails.
- Matt M (inactive)
from iPhone
Well that was a wasted op.
- Micah
shitty swipe
- Thom Kennon
I missed that who swiped whom?
- Micah
i meant the lame shot by Callahan
- Thom Kennon
i missed why they were swearing and pushing... do Canadians swear like us American?
- Thom Kennon
Ah, yes.
- Micah
"American" is a swear ;)
- Micah
I think there's going to be a fight before this is over.
- John (bird whisperer)
I just noticed that NBC didn't take a single commercial break during that first period.
- In Search of Gender
I think CTV had 2 or 3 commercial breaks.
- Micah
Yeah, I even rewound the DVR to be sure. Last NBC commercial break was just before the opening puck drop. (Because I thought I'd noticed some TV time outs where the commentators talked through 'em.)
- In Search of Gender
But I expect a lot of words in the two dressing rooms this intermission. And I expect the second period may be a little higher energy and execution on both sides.
- In Search of Gender
I'm pretty sure there weren't commercial breaks during each period of the women's championship.
- John (bird whisperer)
you must have missed the match last week - loads of penalties against Canada
- Cassandra
There was only one power play (in favor of Canada), and Canada got called for icing at least once.
- John (bird whisperer)
The refs have been pretty fair for all the games I've seen.
- Matt M (inactive)
And we're back for the 2nd period
- In Search of Gender
I imagine Neil Young will be partying Canadian Women's Hockey style after this game. =)
- Micah
*curses the hotel next door* the internet leeching isn't stable!
- Nathalie
yes @Matt re officiating - playing it pretty loose and fair
- Thom Kennon
Open Wifi just ain't what it used to be.
- Micah
Ouch.
- Micah
Everybody over there's probably streaming the game/
- In Search of Gender
There's an obvious penalty
- Matt M (inactive)
from iPhone
Nice stop.
- Micah
Canadians look stronger so far on this PP than they did on the last one, though still a little sloppy. (Though I wonder how much of that is not playing with the same teammates as they do all year in the NHL.)
- In Search of Gender
USA is killing penalties well
- Matt M (inactive)
from iPhone
That, too!
- In Search of Gender
This PP is getting neutralized pretty good too so far.
- Micah
Canada doing well too killing this.
- Matt M (inactive)
from iPhone
I'm wondering if the ice is slippery. They all seem to be having more problems than normal with staying on their feet and handling the puck
- Cassandra
Ok, I know it's slippery - but more slippery than normal. ;)
- Cassandra
SAWEEET!
- Nathalie
Gooooooooaaaaaaalllllll
- Matt M (inactive)
from iPhone
fuck
- Thom Kennon
TWO-zero!
- In Search of Gender
SWEET MORNING GLORY!
- Micah
(also, celebrating alone in the office is really not fun)
- Nathalie
Cassandra, uneven ice is undesirable, but doesn't make much difference under normal conditions.
- Micah
Oooh, that would have been nice.
- Micah
mo has turned in Canada's direction big time
- Thom Kennon
Thought that would be another one. Good save
- Matt M (inactive)
from iPhone
gott score on this PP
- Thom Kennon
If they don't morale will drop even further.
- Micah
Canada being aggressive onthe pp
- Matt M (inactive)
from iPhone
oy
- Thom Kennon
Frustration levels are high for Team USA.
- Micah
The second time we've seen some milling around between the two teams (the first was the end of the 1st period)...wonder if we'd have seen some penalties called, if there were international refs instead of NHL refs.
- In Search of Gender
US needs to convert something here.
- Micah
/me hits Micah
- Nathalie
feh!!! US needs to be a little more aggressive and sharp if they really want to win
- Thom Kennon
Good goaltending Canada!
- Matt M (inactive)
from iPhone
Micah is channeling me!
- Thom Kennon
We don't want embarrass our guests now do we, Nathalie. :)
- Micah
Regardless of the outcome, Canada has made us proud this first half
- Matt M (inactive)
that is quintessential Canadian manners Micah!
- Thom Kennon
And I'm a United States of American, Thom, that's the funny thing.
- Micah
Canada is playing power plays really aggressive.. i don't think the USA was expecting that
- Matt M (inactive)
As Scott's handle reflects, I'm a man of two countries too.
- Micah
Micah you are a complex man
- Thom Kennon
Now you're channeling my (amazing) wife.
- Micah
;>
- Thom Kennon
Noooooooo
- Matt M (inactive)
from iPhone
i'll take it
- Thom Kennon
They converted something. Well done competition!
- Micah
from the point
- Thom Kennon
Well, that should shake things up a bit!
- In Search of Gender
deflected?
- Thom Kennon
yes
- Thom Kennon
grumble.
- Nathalie
Yes, I didn't see it until that last replay either.
- In Search of Gender
That's a good start
- John (bird whisperer)
STOPS IT!
- Micah
hear how quiet? they didnt sell too many tix to Yanks did they
- Thom Kennon
It just sort of trickled in
- John (bird whisperer)
twss. sorry.
- Micah
offsides on the goal
- Thom Kennon
NHL refs missed it
- Thom Kennon
sweet and manic D!
- Thom Kennon
gotta love those end to end rushes!
- Thom Kennon
I predict one more goal before period end.
- Micah
It seems to be fast hockey at this point
- Nathalie
yes - how bout an equaliser! ; >
- Thom Kennon
Nathalie, that's because the ice is extra slippy ;)
- Micah
RAP, u are some sort of gypsy fortune teller
- Thom Kennon
*wants RAP with me in Vegas*
- Micah
NBC is talking about the NHL season resuming... cant be soon enough, as good as this tourny has been
- Thom Kennon
camera never caught up to the puck
- Thom Kennon
Wow, close call.
- Micah
ohhhhh
- Thom Kennon
Whoa. Close
- Matt M (inactive)
from iPhone
freakin mayhe, i lvoe it!
- Thom Kennon
Oh boy, the game just sped up about 10 times. Crazy!
- Cassandra
Puck flipping way up and landing back almost in the crease - wow.
- Micah
Come on!
- Micah
breathless
- Thom Kennon
Phew
- Matt M (inactive)
from iPhone
Nice taking possession by US.
- Micah
US playing more better sticks
- Thom Kennon
yikes! how did that miss?
- Thom Kennon
Exhales**
- Matt M (inactive)
from iPhone
I feel like I just did cardio.
- Cassandra
Man, that got messy.
- Micah
And a nation exhales.
- In Search of Gender
even akmost shots on goal. i'd say US sligth momentum
- Thom Kennon
yeah actually messy continues to define overall play
- Thom Kennon
Perhaps, but very slight. And slight enough that what happens in the dressing rooms during the intermission may be more important than who has momentum at the end of the 2nd.
- In Search of Gender
Those guys must be exhausted
- Matt M (inactive)
I think a whole continent exhaled at the end of that...
- Matt M (inactive)
i just realised i am totally flooding my FB stream with all this. my mother in law must be very confused...
- Thom Kennon
Thom, educated you mean.
- Micah
I hate these post-period interviews. The players are forced to make-up some useless answer to an even more useless question.
- Micah
Just let the guy go towel off and sit down already.
- Micah
What do you plan to do differently in the third period?
- John (bird whisperer)
yes, sorry 'educated'
- Thom Kennon
John, exactly what I did in the third trimester: wait for the big moment.
- Micah
Most honest answer would be "I plan to make sure I get back to the dressing room afterwards without talking to you again. Can I go now?"
- In Search of Gender
I am going to eat more peanut butter and hope we get an early PP and score and then steal the mo and ride into .... OT!!
- Thom Kennon
no. no OT. I'm not sure we could take that
- Nathalie
that's why i suggested it!!! ; >
- Thom Kennon
OT would be very stressful for an entire continent.
- John (bird whisperer)
My cable just died. CRAAPPPPPP.
- Cassandra
OK... breathing exercises everyone. Think of a happy place...
- Matt M (inactive)
Cassandra - if you're in the NY metro area - come on over to our house! the kids and wife all just stare at me watching this all alone...
- Thom Kennon
LET'S DO THIS!
- Josh Haley
Ok, it just came back on. Phew. Thom - thanks for the offer. I was once in NYC (2 years ago), but now I'm on the left coast in SoCal.
- Cassandra
Cassandra: try this live feed: http://www.atdhe.net/12453...
- Micah
If i lose it again, I will. My cable & internet are the same provider, but the internet connection survived. Weird that.
- Cassandra
ok. may the best country win. Or US.
- Thom Kennon
Oohhhhhhhhhh
- Matt M (inactive)
from iPhone
clang!
- Thom Kennon
Micah, thanks for the feed. AWESOME!
- GenXXL
clang clang
- Cassandra
I'm hoping to tune into the video feed near the end.at least to see the celebration. hopefully it will work.
- Nathalie
US narcotic
- Thom Kennon
GenXXL - welcome. Remember that domain - it carried the Superbowl too.
- Micah
*cowbell*
- Nathalie
NEED MORE.
- Micah
(micah, does that work up here too?) - that domain?
- Nathalie
Nat, yes.
- Micah
why is it so awesome to see a Canadian get body checked by a USA player?
- Josh Haley
US needs a fresher line mix
- Thom Kennon
If you get "Too many connections" error, just refresh to try again.
- Micah
Smack it! Smack it like a hockey puck!
- Eric - seven eleven
ewwww
- Thom Kennon
Ok, there's a reason why I don't normally watch this stuff - I get soooo tense. But I can't help myself right now - exciting game!
- Renee Hendricks
Hey, it's JOSH! What's up, my friend!
- Micah
And Eric!
- Micah
This intensity calls for sone nachos
- Matt M (inactive)
from iPhone
We can be friends after the game, Micah ;)
- Josh Haley
I agree that they need to freshen up the line, I'm surprised they haven't yet.
- Cassandra
you CANADIAN
- Josh Haley
Matt: does it ever!! however, I've got some KD
- Nathalie
Josh - watch out. all these Canadians are acting deceivingly gracious and nice
- Thom Kennon
Like the intensity from Canada this period, would like the results to be a bit better, though.
- In Search of Gender
true. its hard to hate
- Josh Haley
and ketchup
- Nathalie
Yeah, you have to watch out for those Canadians. Tricky, tricky, tricky.
- Cassandra
Matt Mastracci has the right idea.
- Micah
(attempting the video feed on ctv)
- Nathalie
why dump it?!
- Thom Kennon
US needs to start skating again
- Thom Kennon
Something crunchy at least :)
- Matt M (inactive)
from iPhone
It feels like the US is playing delay tactics rather than offensive/defensive moves.
- Cassandra
yeah, not good. they are tired and not pressing anymore. this one looks really good for Canada right now
- Thom Kennon
Yes, I had that sense, too, Cassandra...but didn't feel right, since they're still down by a goal.
- In Search of Gender
I've had the same feeling, Cassandra
- John (bird whisperer)
also: it's never over until the final buzzer! ever!
- Nathalie
just sloppier and slower and stupider now...
- Thom Kennon
looked like US blocked their own shot there
- Thom Kennon
Brodeur mighta missed that
- Thom Kennon
Yeah, the guy forgot which team he was on.
- Micah
It sure looked like the US blocked their own shot
- John (bird whisperer)
dumping
- Thom Kennon
What did they put in the koolaid in the locker room?
- Cassandra
there's about a 40 second delay between the video feed and the radio.
- Nathalie
i'm no expert but it sure seems like US is not shooting well
- Josh Haley
twss.
- Micah
Why is Souter shooting rather than playing smart? This is driving me crazy.
- Cassandra
ugggg
- Thom Kennon
Oh, COME ON.
- Micah
stupid pass in front of net
- Thom Kennon
yep
- Cassandra
I guess they score if they don't shoot, but shots from so far out don't seem likely to succeed
- John (bird whisperer)
luuuuuuuuuuuuuuuuuuuu
- Nathalie
Drury!
- Thom Kennon
go in!!
- Thom Kennon
GGGGGGAAAAAAAAAAAAAAAAAAHHHHHHHHH!!!!!!!
- Josh Haley
Tense shit, innit?>
- Thom Kennon
Crikey!
- Cassandra
I'm sticking to my 2-hour-ago prediction: 3-2 Canada in the end.
- Micah
hey check it - about 50% of Team USA are Michaganders. whats up with that?
- Thom Kennon
I can live with 2-1 though.
- Micah
US looking crisper
- Thom Kennon
there's nothing else to do there but play hockey and drink. ;)
- Cassandra
Tripping
- Thom Kennon
because they're so close to Canada. Osmosis
- Nathalie
wtf?!
- Thom Kennon
Come on Canada. Keep it 2-1!
- Matt M (inactive)
from iPhone
yeah Nathalie
- Thom Kennon
Someone flew
- Matt M (inactive)
from iPhone
Thom, Michigan has both the world's largest cement plant *and* largest limestone quarry. So that must explain it.
- Micah
i hallucinated US goal there
- Thom Kennon
Micah, funny!
- Thom Kennon
MVB, I was thinking more of the Upper Peninsula, where my dad is - no people, small towns, not much to do, even for the girls.
- Cassandra
LUUUUUUU!
- Nathalie
seriously
- Josh Haley
Brodeur woulda missed that
- Thom Kennon
So many flying sticks
- Matt M (inactive)
from iPhone
twss
- Josh Haley
I think it's safe to say it's not safe to say anything yet.
- Micah
how was that offsides?
- Thom Kennon
Micah, are you torn on this or are you true and true Canadian today?
- Josh Haley
Canada is playing a great game... 5 minutes left. Hockey is a very fast game. We can still tie it up.
- GenXXL
Josh, I am decidedly for the underdog.
- Micah
i feel lucky on this draw in the C-zone
- Thom Kennon
Parse that as you will.
- Micah
lame
- Josh Haley
I would LOVE OT!
- Thom Kennon
NO!
- Nathalie
Me too, although I might keel over when it's done.
- Cassandra
Josh, let me be more cryptic: #GOCANADAGO
- Micah
4 on 4?! it's like dying and going to hockey heaven
- Thom Kennon
oooh!
- Nathalie
Oooooooooooooh.
- Micah
poke check
- Thom Kennon
sheesh!
- Josh Haley
No OT!
- Matt M (inactive)
from iPhone
saved a goal
- Thom Kennon
radio gaga all you want. it's no TV!
- Nathalie
jeepers
- Cassandra
Three minutes left in regulation (and hopefully the game)
- In Search of Gender
COOOOOOOME OOOOOONNNNNNN
- Josh Haley
It looks like the US has figured out that there's only a couple of minutes left, now or never.
- In Search of Gender
PP for whom?
- Thom Kennon
even shots on goal
- Thom Kennon
Agrgggeagaga
- Matt M (inactive)
from iPhone
even on draws
- Thom Kennon
GAH
- Josh Haley
Should Canada prove victorious, there will be RIOTING in the streets from sea to sea to sea. And by rioting I mean honking the car horn like way too many times in a row.
- Micah
godammit get a goal!!
- Thom Kennon
argh
- Cassandra
oh my
- Thom Kennon
BREATHE
- Josh Haley
Whew! Glad he covered that up!
- In Search of Gender
Haha micah
- Matt M (inactive)
from iPhone
this is killer
- Thom Kennon
LOL@Micah
- Jenny H
I can't stand this
- Cassandra
Next minute will be anxious, if the US keep the empty net and the extra attacker.
- In Search of Gender
I'm dying here. I'm glad we called a timeout.
- GenXXL
A pulled goalie is bad, bady sign, USA, just saying.
- Micah
where is the draw? in canadian zone?
- Thom Kennon
Not so much for the team but for me personally.
- GenXXL
yes
- Thom Kennon
Yes, but one more minute without a goal, Micah, and it doesn't matter how it looks.
- In Search of Gender
Pulse reaching redline
- Matt M (inactive)
from iPhone
comes back
- Thom Kennon
*prepares sons for riot mode*
- Micah
54 seconds....
- Cassandra
we can do this
- Thom Kennon
Come on, USA, tie this baby up already.
- Cassandra
This Canadian timeout seems like an "icing the kicker" type timeout.
- In Search of Gender
Insane
- Matt M (inactive)
from iPhone
it's just a little bitty hunk of rubber. and a great big net. with a polite Canadian guy standing in front.
- Thom Kennon
MIRACLE NOW
- Josh Haley
Preparing victory post...
- Micah
oh fuck!
- Nathalie
Whoooooa.
- Micah
OMG
- Ken Sheppardson
holy shit
- Thom Kennon
Noooo
- Matt M (inactive)
from iPhone
yeah!
- Eric - seven eleven
YYYYYYEEEEEEESSSSSSSSSSSSSS
- Josh Haley
Wow!
- In Search of Gender
holy freaking shit
- Thom Kennon
WOOOOOOOHHHOOOOOOOOOOOOO
- Cassandra
damn you Micah!! it was that preparing victory post
- Nathalie
I just peed myself!
- GenXXL
Too good!
- Thom Kennon
The Ladybug gave quite a shout of "YES!!!" for that goal.
- In Search of Gender
2-2, 24 seconds left in regulation
- In Search of Gender
Who's been talking OT since last intermeission? Huh? who?
- Thom Kennon
Plenty of time left... ;-)
- Ken Sheppardson
never. never over until the end. never!
- Nathalie
OMG! This is awesome!
- Amy
My American presumptuousness poked its head up.
- Micah
Oh, MAN.
- Micah
OT BABY
- Josh Haley
wow
- Thom Kennon
Sweet. We get ZAMBONI
- Ken Sheppardson
And we're going to overtime
- In Search of Gender
I better get paid extra for Over Time.
- Micah
Crazy... f'n crazy period
- Matt M (inactive)
BEST OLYMPIC MOMENT SO FAR
- Josh Haley
4 on 4. it doesnt get better
- Thom Kennon
total physical
- Thom Kennon
What a game. OT in the gold metal game!
- Eric - seven eleven
That was insane
- Matt M (inactive)
OT. DAMN!
- AJ Batac
D broke down completely
- Thom Kennon
My happy yell totally woke up my newborn. Whoops.
- Jenny H
New ice!!
- Thom Kennon
i supposed to make dinner
- Thom Kennon
I yelled very very loudly
- Josh Haley
No dinner. Hockey is all we got.
- Matt M (inactive)
Game on.
- Micah
USA! USA!
- .LAG liked that
I was screaming here and jumping up and down on my couch. My cats ignored me.
- Cassandra
ok, right, what was i thinking
- Thom Kennon
No kidding. I am starving myself here.
- Jenny H
you showed your hand, Micah ;)
- Josh Haley
maybe we should call out for pizza --- for 40?
- Thom Kennon
roll call...
- Thom Kennon
i cant believe we pulled that off WITH AN EMPTY NET
- Josh Haley
Josh, talk to the hand, my friend :)
- Micah
yeah, that's what I thought.
- Josh Haley
Seriously, this could not be a better game. This is just simply amazing!
- GenXXL
the announcer is gonna cry
- Josh Haley
I know - and he's a hockey player (or was...or is?). Aren't they supposed to be tough?
- Cassandra
total craziness and perfection coming up. sudden death, 4 on 4. gonna be sick
- Thom Kennon
My wife just texted to remind me that she predicted OT.
- Micah
Matthew, even we don't know.
- Micah
It's on Justin.tv directly at http://www.justin.tv/fellec90
- Ken Sheppardson
it is sudden death in Olympic rules right?
- Thom Kennon
yep[
- Cassandra
1st to score makes history
- Josh Haley
Yeah -what is Cherry sayin?
- Thom Kennon
right
- Thom Kennon
Sudden death: the way all reasonable disputes should be settled.
- Micah
And no coin flip. Just drop the ball/puck and go.
- Ken Sheppardson
Yes, and I just looked it up and saw that for the gold-medal game it's a 20-minute OT (if no goal is scored). If it's still tied then, it's a shootout. (Which I hope doesn't happen)
- In Search of Gender
Oooh... new idea for Football OT rules... put the ball on the fifty... each team lines up 11 guys on the 20yard line. Blow the whiste and go.
- Ken Sheppardson
Which world cup had the infamous shootout again?
- Micah
yeah, no shoot out, not for this one. this one needs to go down on the ice with 30 guys in the crease and blood mixing with the sweat and flying snow
- Thom Kennon
20:00 of 4 on 4 here.
- Matt M (inactive)
I have chills.\
- Nathalie
NBC breaking down Parise's equalizer
- Thom Kennon
The CTV commentators were speechless for a second there just now.
- Micah
bizarre how Canada D broke down low completely
- Thom Kennon
yeah, I was surprised at that. Canada seemed to lose some oomph there at the end.
- Cassandra
4x4.... now I want an IN 'N OUT burger.
- Micah
nice
- Josh Haley
here we go
- Josh Haley
Whatever happens, we'll all still be friends, right. RIGHT?
- Micah
and I lose the connection! *curses the hotel again* screw this. I'm going downstairs where there's a TV. back later.
- Nathalie
Bye, Nat.
- Micah
hey i was feeding the beardie!
- Thom Kennon
Bye, Nathalie. Thanks for setting this post up for us! See you once we win!
- In Search of Gender
@Micah - u bet man
- Thom Kennon
of course, Micah. what the puck?
- Josh Haley
Missed a chance.
- Micah
As long as the US is victorious
- Thom Kennon
SUCKAS!
- Micah
:)
- Micah
oooooohh
- Thom Kennon
See? I said Canadians were tricky. ;)
- Cassandra
C'mon, guys...you need to get it in the US zone, and then you need to get players there to put pressure on the net!
- In Search of Gender
hey - wanna bet there's gonna be a PP soon, and who goes on the power play wins it - 4 on 3
- Thom Kennon
hey Scoble's making fun of US hockey fans on his feed.
- Thom Kennon
I doubt it. Referee who calls an OT penalty is going to have a target on his back next time he refs an NHL game in the losing country.
- In Search of Gender
Scoble should be the last one making fun of fanboys.
- Micah
i know!!!
- Thom Kennon
OOOOOOh, come on.
- Micah
yiiiijes!
- Thom Kennon
man oh man
- Cassandra
pah!!!
- Thom Kennon
dying here!!
- Josh Haley
Holy-shmoley.
- Micah
this is excrutiating
- Thom Kennon
Stopped!
- Micah
gRRRRRRR.
- Cassandra
Canada will smoke UM!!!!! Transplanted canadian
- SCS of the Space Station
i'm getting dizzy
- Thom Kennon
here we go
- Thom Kennon
Get a paper bag because if you start to get faint and put your head between your knees, you might miss something.
- Cassandra
Breathless.
- Micah
OH!
- Josh Haley
CANADA! CANADA! CANADA! CANADA! CANADA! CANADA! CANADA!!!!!!!!!!!!!!
- Micah
lol!!!
- Thom Kennon
there you go
- Thom Kennon
GAAHHHHHHHHHHHHHHH
- Cassandra
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
- Josh Haley
fuck
- Thom Kennon
GOOOOOOOOOOOLD!!!!!!!!!!!
- In Search of Gender
who got the shot?
- Thom Kennon
Congratulations
- John (bird whisperer)
oh noes....congrats, canada. great game!!
- Jenny H
I have no words. I'm crushed.
- GenXXL
Whatta game. well played. Freaking Canucks deserved it. coulda gone either way. wow. this was a great way to watch it with you guys. even you damn Canadians ; >
- Thom Kennon
CANADA WINS!!!!
- Nathalie
GOAAAAAAAAAAAAAAAAALLLLLLLLLLLLLLLLLL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CANADA! YES
- Matt M (inactive)
Awesome game, great gold Canada. Best game of the Olympics.
- Matt M (inactive)
gald I could
- Nathalie
Awesome game! :D
- Amy
I want a re-match!
- GenXXL
This was a great game!
- John (bird whisperer)
and now. hopefully my connection works for a few minutes and I can cry at the anthem
- Nathalie
It was tight, so it must've been great fun, I had while reading my Facebook feed on Tweetdeck, a call for Crosby with 50% "chants" and 50% game analysis.
- Zu from AOD
*anthem*
- Micah
as performed by RUSH
- Josh Haley
Good one.
- Micah
They get some maple syrup.....
- Roberto Bonini
We sing the anthem, since we know the words...
- Andrew C (✓)
stand proud
- Nathalie
whoa, indoor fireworks. sweet.
- Andrew C (✓)
You know what they say, big flag.... big country.
- Micah
good game. enjoy it.
- Josh Haley
In all seriousness, it was a fantastic game, and it could have gone the other way, equally deserved, based on game play.
- Micah
Such a nail biter, Team Canada rocked it!
- Janice
u guys rock. nice sharing the game with youze
- Thom Kennon
Likewise, Thom, absolutely.
- Micah
Great sharing the game with you. Thank you!
- GenXXL
Robson Square at the moment of win: http://www.flickr.com/photos... (found a random tweet link).
- Micah
Over 500 comments in this thread, wow.
- Micah
OK, be honest, how many people here regularly visit web sites for candy brands? I sure don't. Skittles is brilliant for getting us all to.
Kol Tregaskes, Roberto Bonini, Rahsheen? and 15 other people liked this
That's true - Until today I had never visited a candy web site!
- Tony C
I have visited M&Ms site a bunch of time for their Halloween game and to create my own M&M avatar.
- Shevonne
i'm still not a fan of what they did. It serves no purpose to focus my attention on a feed of twits that contain some variation of 'skittle.' And, the real truth will be told in sales, so I'll shut up till then :(
- chaz2b
I do, all the time. There's some great deals to be had by doing so. Most sites have pretty good games and printables too.
- Anika
I agree. Skittles will get this initial uptick in awareness. They'll then be referenced in future articles, research reports and blog posts. They also get some edginess "cred". All good really.
- Hutch Carpenter
I agree that the website got a lot of traffic today. I wonder if it will get traffic tomorrow. Still, probably more cost efficient than maintaining a website. The challenge now will be to see if this really cool interaction is kept alive. I would not rest on the glory, and would start doing contests, getting users to create videos, etc right away to keep the idea alive. They could give candies as prizes.
- RicardoSilva
Li Evans braks it down nicely re: how they or their agency barely got it even half right --- wasted a potentially good idea, really. http://tinyurl.com/c7ax5x
- Thom Kennon
Does eye candy count?
- Bryan R. Adams
I go to the M&Ms site every now and then, I'm part of their 'ambassador' program so I take surveys, etc. One of these days I'm hoping they just give me some chocolate =D
- FFing Enigma
Tina as an M&M ambassador... don't know why but that totally made me smile.
- Brian Roy
I wanna be Hershey's Dark Chocolate ambassador, do i ask Obama for this appointment or what?
- SteVe C
I do what I can, Brian =) The only thing it's gotten me so far is advanced notice on their ability to print faces onto custom ordered M&M candy. Which is kinda cool, but it's not free candy or anything...
- FFing Enigma
This is what I mean in terms of coverage for Skittles. Charlene Li will be writing about the company: http://twitter.com/charlen...
- Hutch Carpenter
Super, they impressed a bunch of social media advocates. What about the other people?
- Shawn Farner
Thorn - RE: your post. That is why justSignal Tracker is a WAY better option. It will give you the ability to filter out offensive words - while still displaying the TWEET. More importantly it allows the site to be interactive - not just a display of what was said. You can check out a justSignal Tracker here: http://furiousworld.com or http://ustream.tv/sxsw
- Brian Roy
Good point, Shawn. But that's pretty typical. There's always an awful lot of social media navel gazing. "Gee, look what we did! Isn't that cool?"
- Kevin (aka ThreadKilla)
yeah, uh...I've no clue what you guys are talking about. Musta missed it.
- Rahsheen?
Shawn - it will expand in terms of coverage, I'll bet. Don't underestimate the value of getting your name out there, you can't predict how it will spread. Seriously, when was the last you thought about Skittles?
- Hutch Carpenter
Another thought comes to mind. Who is "us"? I guess I'm not part of "us"..LOL
- Rahsheen?
skittles skittles skittles skittles skittles skittles skittles skittles skittles skittles skittles skittles skittles skittles sk
- tehKenny
I wonder how brands like Zappos and JetBlue keep track of their brands on social networks like Twitter and Facebook? Tools? Techniques?
Jorge Barba, Frode Stenstrøm, Winston Teo and 61 other people liked this
Tony LIVES on Twitter To elaborate: Tony uses web + txt - so I'm assuming he monitors Zappos with the web search. He also mandates all his employees to Tweet, so they probably have interns keyword searching. Whole Foods, another prolific Tweeter, uses TweetDeck. JetBlue utilizes: web + TweetDeck + Twitterberry.
- Mona Nomura
They might use tools like we do for our client partners - apps like Radian6, TruCast, CIC, Cymfony. Art meets science across the new frontier of digital brand engagement engineering!...
- Thom Kennon
Hm I would be interested in your client list, Thom. I don't see how consolidated charts and analytical tools can help one actually... well.. engage.
- Mona Nomura
Twitter is the one we spend the MOST time trying to get results in real-time from - and Tweetdeck loaded with search terms and groups helps. Lots of other tools to send results as RSS for much of the rest of the social spaces (Mashable has a good run-down of many: http://mashable.com/2008... ) Though I still don't have a good search for Facebook brand mentions. Any suggestions? - Morgan @JetBlue (and Mona N, - we use Tweetle too)
- Morgan Johnston
Bingo Mona!! Most of those tools (which are GREAT) were designed for agencies. The justSignal Tracker (shameless plug) I've built is a much better solution for engagement. see: http://ustream.tv/sxsw
- Brian Roy
Talking to some of them at the Omniture summit, Thom's right, but for the most part a lot of them are just using things like RSS, TweetDeck, etc. I think Dell has created some internal tools, as have others.
- Jesse Stay
Great question, Robert
- anna sauce
Here is a case study about how Dell used social media monitoring for their mini9 launch - http://bit.ly/zEl0k
- Marcel LeBrun
I use a free (but limited) account from http://www.techrigy.com/
- David Silvernail
Brian: I can't wait for the Ustream/SXSW thing. That's going to make lots of people say "whoa."
- Robert Scoble
Robert: Thanks... I'm really looking forward to it. It should be pretty impressive watching them fly by in the midst of SXSW Interactive.
- Brian Roy
I never used Zappos until I ran into Tony on Twitter. So yes, Twitter can increase sales.
- Dave Gambrill
Dave: I agree. Same here.
- Robert Scoble
It's not Twitter, it's Tony. Zappos' mantra has always been customers first. That's why they are the biggest online shoe retailer. Twitter is supplementary.
- Mona Nomura
Oh, and at this time, Facebook is close to useless when it comes to brand promotion. Pages (that just got an overhaul) doesn't do anything. Only useful thing is status updates linked with Twitter - which at times can overwhelm (annoy) the average consumer.
- Mona Nomura
I would actually suggest that it isn't JUST business to customer, it is also customer to customer, customer to prospect, etc. Imagine having your customers sell to your prospects because you gave them a clean way to talk to one another. You better be good at what you do... cause if you aren't the opposite will (and does) happen.
- Brian Roy
Zappos is going mainstream fast though. I work a very non-tech job and people there love them. Yes, people who work at Elementary schools love Zappos. :D
- MarkCarras
Uh, I've been using Zappos since 2003ish. They go the extra mile ie: next day air free of charge, hassle free price matching, returns, and exchanges - w/ free shipping and every single one of my experiences have been nothing but excellent. Their marketing is due to word of mouth and major publications advertising for them by raving.
- Mona Nomura
I tweeted about drinking a Cameron Hughes wine last night and got a quick reply from the winery. Obviously there are tools to monitor tweets and flag keywords.
- Robert Fisher
Robert: most startups I visit now have at least one computer running TweetDeck.
- Robert Scoble
TweetDeck rules. But I think it has to do with finding your groove, per se. Then it becomes routine. Right now, I don't know of any tools in the market that efficiently enables monitoring offline.
- Mona Nomura
oh and as far as Zappos and responsiveness? - the one story from 2007 http://www.zazlamarr.com/blog... was enough for me. I look for chances to buy from them.
- Morgan Johnston
Mona - tell me more about "efficiently"... What is missing?
- Brian Roy
Quick and timely alerts via multiple methods. ie: IM + SMS + web and or app - with the option to enable and disable.
- Mona Nomura
So you want monitoring + semantic analysis + alerts on "stuff I need to know now" and user by user configuration. Did I get that right?
- Brian Roy
Engagement tools. User configuration + monitoring and options to monitor are first priority. Semantic analysis are close to irrelevant when it comes to people actually walking the walk. They're just tangibles to satisfy whoever you're reporting to when it comes to Twitter, imho.
- Mona Nomura
So what is justSignal missing? You see everything, you can tweet/reply, it does IM (but the tracker doesn't today), the Tracker has a Web based iPhone app. - And thanks for your insight on this... I'm not trying to defend what I've done... but learn what is needed next.
- Brian Roy
I totally agree with Mona. My computer chirping at me through Tweetdeck is great - but there aren't any mobile apps with as instantaneous a notification. I'm left with constantly manually pulling up search.twitter.com pages when I have a spare moment.
- Morgan Johnston
Alerts - the ability to know and respond right away when on the go. And these are just my opinions - glad they're useful.
- Mona Nomura
So if you have an iPhone app that updates in real time does that solve the problem? SMS isn't viable - there is no way anyone is going to pay what it costs to have EVERY tweet that mentions the brand sent to (potentially) dozens of phones. Try the ustream.tv iPhone one: http://justsignal.com/ustvsxsw
- Brian Roy
The problem with iPhones is there is no push + background. Which means the web interface has to be up at all times. SMS alerts are great - granted, your phone would be going off every two seconds, but it's a good option to have when services or new features are close to roll-out or just rolled out. Perhaps an email notification with consolidated Tweets in increments of 15 minutes? IM notifications? The possibilities are endless. It's all about options.
- Mona Nomura
Mona - completely agree. Thanks for the input. If you have any other thoughts let me know.
- Brian Roy
My pleasure Brian, anytime. :) Sorry Robert for hijacking your thread! But when Brian's justSignal blows up, you can say: "Hey, it all started on my FriendFeed!" ;)
- Mona Nomura
probably radian 6 or similar tool
- Adam Singer
there are plenty of alert services - though most will at best send you a digest of results every hour. - I agree yet again. It's about the flexibility; sometimes a digest of results once a day is fine, other times if I don't see a mention come in within a minute or two, I've lost that chance to help a customer.
- Morgan Johnston
Mona: conversation offshoots are why I love friendfeed. I learned something and I appreciate it.
- Robert Scoble
Mona - I'm hoping that "blow up" is in a good way - Don't want to be Cuil :)
- Brian Roy
The tools - in our hands anyway - reveal the insights that drive the engagement strategies.
- Thom Kennon
Brian - I am rooting for you! Thom - like I said, I would be interested in seeing your client list that practices said "engagement strategies". Oh, and FYI your Facebook profile links to a Montclair high-school female, class of '11. :(
- Mona Nomura
Mona, that's my daughter, Tori's FB profile. And would love to share with you our Listening Platform (Forrester stole our handle for heir recent Wave Report!...)
- Thom Kennon
Thom - why is your daughter's profile linked to your FriendFeed?! :O Did you know FriendFeed is indexed by Google? And how come you don't have your own Facebook? :(
- Mona Nomura
Mona - the kids (I've got 5) use my laptop, esp on w/e's. I must've linked FF to FB while she was still logged into her FB. Btw you can find me on FB at Thom Kennon.
- Thom Kennon
Dell uses Radian 6.
- Dominic Jones
I apologize for singling you out but this is something charts, graphs, and analytical data could never teach you. Regardless of the explanation, as a Social Media expert linking an incorrect profile to your own social profile reflects... well... poorly.
- Mona Nomura
Mona -
- Thom Kennon
?
- Mona Nomura
Mona - yes, social media experts with 5 kids should be forewarned to log all those darn kids off when he reclaims his laptop on weekends. Your vigilant watch keeps the social space safe!
- Thom Kennon
You need lessons from Robert and Louis - they blog, Tweet AND FriendFeed while changing diapers and playing with the kids. Robert even records videos unrelated to Patrick and Milan!
- Mona Nomura
Mona: we can all make mistakes. I don't let other people touch my laptop now. Including my kids. They have their own laptops. I don't touch theirs. They don't touch mine. Now that netbooks are $400 and decent that's how things should roll.
- Robert Scoble
Back to thread topic --- Radian6 just updated to new rev today. Some very cool enhancements. We've been deep into VT's TruCast for some time as well. Quite robust, esp. ecosystem mapping. And Cymfony's Maestro is their newest enhanced app/platform. Love their data set! Our colleagues in APAC use CIC, eager to put that thru paces soon.
- Thom Kennon
Of course we make mistakes, we're all human. But if I were a potential client, I wouldn't even think of contacting them. - just saying. :)
- Mona Nomura
Someone give Mona another Rockstar Energy Drink :-p
- Hutch Carpenter
I'm thinking of trying out ScoutLabs' 30-Day Free Trial SM brand-conversation tracking tool, though I agree with Mona (of course ;) that it takes more diligence than simply using a Radian6-like service: http://www.scoutlabs.com/
- Marko Bon
Loving this conversation as this is something I've been looking at recently. Right now I'm using twitter search brought in as an RSS feed for the company's name but wondering if there is a better way as I'd like to be able to search for products too without creating 11ty billion search queries. It works but I know there are much better tools that I should be using
- Tamara
Yes, Marko, we're in middle of a trial of ScoutLabs as well. Doesn't feel as robust and tool-rich as the rest, but that's first blush, we'll continue to bang on it and report back.
- Thom Kennon
CoTweet's designed specifically for brands http://cotweet.com. It provides a layer of control and coordination that makes communicating through Twitter much more effective and efficient for companies. It allows multiple people to communicate through the same Twitter account, combining tools for outbound marketing and PR as well as response-oriented customer service. You can share the responsibility of being "on duty" for the account and assign followups to other team members.
- jesse
They are using listening platforms like TNS cymfony, Buzzmetrics and Radian6. I've got details.
- Jeremiah Owyang
Too long of a topic for here, but this will all evolve into "just another Contact Center Channel" for big companies. It will be just like phone, chat, email, etc. When that happens it won't be a game changer - it will be the same companies providing the same (barely acceptable) level of service/engagement. I've seen this too many times since 1992 - and this is no different. It is also why I'm not trying to solve that (I could, but don't want to) with justSignal. I know where it goes...
- Brian Roy
BTW - Whoever does "solve" the contact center channel for Social Media will make serious $$$ - probably far more than by catering to PR/Marketing. So here is my free advice - study what Kana did with email and Genesys does with multi-channel - plug SM into something like that and sell to 500+ seat contact centers.
- Brian Roy
Piping RSS feeds from search.twitter.com would certainly help. Put a number of these in a GReader folder and turn on an RSS feed for that folder so that others can see too.
- Mike Reynolds
I track Twitter keywords from search.twitter.com via a FriendFeed Room. You can track the flow, and they become searchable as well.
- Hutch Carpenter
Great dialogue. I'm curious how Mona and Robert feel about the need for quick response versus monitoring when it comes to large scale national brands? Take something like Kleenex where brand is used as a noun, do they need to respond to every mention in SM? Isn't there value to them listening and understanding how their brand is used?
- JMaultasch
That is where common sense needs to be exercised in order to pick and choose the signal vs noise and respond when appropriate. What a lot of marketers are missing is the purpose of SM sites -- specifically, Twitter.
- Mona Nomura
Have to say when I interviewd the guys at http://cotweet.com I really was impressed with their offering, and how they understood why it's not just some shit you drop into a call-center. See http://thenextweb.com/2009...
- David Petherick
from twhirl
Oops, totally forgot to mention cotweet. Sorry @jesse. We just started testing it out on our team and have been really happy with it so far.
- Tamara
Again, what a lot of marketers are missing is the purpose of SM sites -- specifically, Twitter. Identify, acknowledge, and understand the why to recognize the how.
- Mona Nomura
Peter: I'm not sure your assumption holds... for example - here is a twitter search for Kenmore (lame, appliances sold a Sears): http://search.twitter.com/search... - SM is just visible word of mouth. People talk about all kinds of things. Granted that the demographics are still a bit skewed... but that is changing quickly.
- Brian Roy
@CoTweet will be a great app for monitoring business accounts in twitter while maintaining a human aspect behind the account - better than just a broadcast mechanism.
- Courtney Engle
to Mona's point directly above, Brian Morrisey of AdWeek said something at Social Media Week here in NYC that I jotted down: "People use Social Media not to connect with *brands,* but to connect with *each other.*" That's the WHY we're on Twitter -- and for Brands that will require a little re-alignment for how they decide to operate in this space.
- Marko Bon
tracking the live chatter - Tweetdeck, google alerts, friendfeed room, all helpful.
- Courtney Engle
to Marko's point Is it necessary to distinguish brand from community? Tony @zappos represents his brand sure - but he's solidly an individual on Twitter as well. Frank @comcastcares is clearly his own person even as he works to help Comcast's customers, and my own work @JetBlue - while I work hard to keep our public feed strictly on the topics I believe our customers want to see, it doesn't make my interaction any less authentic and human. The advantage of SM is that companies no longer need to be faceless
- Morgan Johnston
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