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@shonali red boots?! ooh so jealous...you know I love shoes!
@communitygirl Agreed. Invisible does not help. #cmtychat
@CmtyChat The community was external, but associate (internal) as troublemaker trying to represent company. #cmtychat
Having the associate as the troublemaker was a catalyst for free-for-all in discussion. It was ugly. #cmtychat
Leadership quickly realized the need for a socmed policy. Sometimes you have to learn the hard way. #cmtychat
Two weeks ago, my trouble maker was an actual associate...couldn't do much b/c socmed policy was not in place. #cmtychat
@chrisbrogan Because at the end of the day, who has got your back? Really.
@chrisbrogan if they want to remain "big" they have to foster and nurture the lg and small relationships...if not, I lose respect.
@jquig99 LOL...great observation!
"The Not-So-Hidden Politics of Class Online" - http://www.danah.org/papers...
The "voices" of the Internet that you get are biased by the people who are in the places that you hang out. http://www.danah.org/papers...
Cool Cat Teacher Blog: Daily Spotlight on Education 07/02/2009 - http://coolcatteacher.blogspot.com/2009...
Teaching PR: PR principles in a social media environment - http://www.teachingpr.org/teachin...
LOL - Crew bares all to get passengers' attention: http://www.msnbc.msn.com/id...
@AdeleMcAlear Yes, I've used this study in classes/clients to tell them not to be frustrated b/c they do not YET know about RSS.
@ShannonPaul RSS, what? We still have a ways to go in education outside the echochamber.
Are We Forcing Social Media Tunnel Vision on Young PR Pros? | Communications Catalyst - http://www.davidwmullen.com/2009...
@xian3000 Wow, did not know we were so adept at automated strategy now!
"The greatest good you can do for another is not just share your riches, but to reveal to him his own." -B. Disraeli
@jimstorer I dig the real-time learning/excitement of a detractor in #cmtychat ;) @sonnygill @BryanPerson @communitygirl
@BethHarte There is no NOT...you want to succeed, you must learn to play the game and those are the elements. #pr20chat
Let's face it...culture change happens when you show C-suite the dollars and sense from community management. #pr20chat
@Okieprof Twitter will not let me DM you :(
@vedo @bethharte Aha! And to get past buzzword, you have to show results. #pr20chat
@susancellura If they engage after you reach out, that is how I sep complainers from those who have an issue to vet. #pr20chat
@susancellura I look for comments and engage with deeper level q's, if the cust engages, I run w/it. #pr20chat
@susancellura Sure...when I monitor for AAFES, I look for people that are talking about products/services w/facts. #pr20chat
@BethHarte It is getting to the real issues that is the challenge and fun part of being cmty mgr. #pr20chat
@becca_25 YES...trying to confirm dates
My job is not to make everyone happy..may sound controversial, but the truth. #pr20chat
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