Personal note: on the one hand, I'm unhappy I bought a nvidia-fueled M1530 from Dell with random but big graphics problems. But on the other hand, Dell seems to be communicating to customers aggressively through sources like this blog. The fact Dell is communicating openly and allowing folks like me to vent and question on their blog makes me feel better (though I would have been happier if they had reached out proactively rather than make me hunt down this blog posting). I just applied their fix, so let's hope Second Life don't crash anymore ... - Walter Neary
Quote: "But you can take it further, into the realm of “Actionable Listening.” The difference here is that the folks doing the listening/responding are empowered to effect change within their organization, on customers’ behalf. Best examples to date? Dell (I’m looking at you, @RichardatDELL) and Comcast Cares. " - Walter Neary
Yours truly is quoted in a story that represents really outstanding news for anyone who cares about the legacy of the Native Americans, such as Chief Leschi, and the pioneers of Washington territory. - Walter Neary
Great closing quote from this story: “Tying the screens together” — the Web, the TV and mobile devices — “takes time,” she said. “So we actually look at it from the perspective that we don’t have a moment to lose.” - Walter Neary
A paper cuts back on blogging in favor of saving articles for the print publication: "What's profoundly depressing is that this mindset still infects the newsroom of a top city daily..." - Walter Neary
Giving a talk Tuesday that will include some info on how to get started in social media, so some older links are going to be showing up on this feed. - Walter Neary
Giving a talk Tuesday that will include some info on how to get started in social media, so some older links are going to be showing up on this feed. - Walter Neary
"Texas State Technical College will transcend traditional online education, by being the first to offer a fully-online accredited certificate in a virtual world. Beginning fall '08, TSTC will be offering a Digital Media certificate utilizing virtual world - Walter Neary
"Texas State Technical College will transcend traditional online education, by being the first to offer a fully-online accredited certificate in a virtual world. Beginning fall '08, TSTC will be offering a Digital Media certificate utilizing virtual world - Walter Neary
The headline on this story was a bit personally painful, because we work real hard to serve folks in Pierce County, but the site did give me a chance to hear back from some folks in the comments: http://community.thenewstribun... - Walter Neary
From the article: "If you didn’t catch that estimate, know this: According to Brian, the best thing PR people can do is “Recognize that media organizations are shrinking while PR is growing.” - Walter Neary