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Goodbye @Avis, Hello @Uber. Reflections on my customer service nightmare:
.@kevin2kelly sez tech innovation in 1985/1994 is equiv to now. I'd argue that the values have changed substantially.
I didn't realize rental companies just leave people to fend for themselves. I thought the whole point was protection.
Hell w/ @Avis continues. They didn't even pick up the car at 4AM. Blamed the towing company rather than taking responsibility. Seriously?
RFP for project funding: Exploring the Implications of Government Release of Large Datasets
The thing that scares me is that I've had @Avis cars for 20 days in July alone. I'm usually many miles from town. I'm in LA & service=6hrs!?
The next window for @Avis roadside assistance to retrieve the car is 4am. A few miles from 24/7 LAX rental agency. How is this service?
In the middle of hellish @Avis nightmare. They want me to wait 4 hours for roadside assistance just to take the broken car?!?! 11pm, LA.
This fab profile of @BradSmi explains one of the reasons that I love working at Microsoft. He an inspiring leader.
Want overnight delivery? What if it costs lives? Why trucking regulation doesn't mesh w/ reality by @Karen_EC_Levy:
The ACLU is looking for a tech-privacy lawyer/strategist in NYC: #awesomejob
Just how serious is the sex trafficking situation in Brazil during the World Cup? by @jruv
In essence, @duncanjwatts argues that it's unethical for companies to manipulate user data & not let public know:
"We should insist that companies like Facebook... [make public] the decisions they're already making on our behalf."
The Cost of Contemporary Policing: A Review of Alice Goffman’s ‘On the Run’ -
It's been over 50 years since the Civil Rights Act. So much has changed, and so much hasn't. NPR annotates the Act:
Differentiating between comm platform & media curator, @TarletonG offers key insight into anxieties around FB:
The Laboratorium : The Facebook Emotional Manipulation Study: Sources -
NYC taxi patterns by neighborhood demographics. "Are Taxi Drivers Racist?"
As public funding for research disappears, scholars must turn to private companies. @cyberlyra considers implications
“Manipulative experimentation... is a relationship in which power is exercised.” from Shils in @katecrawford's
What does the Facebook experiment teach us? There's growing anxiety about data manipulation. (by moi)
What does the Facebook experiment teach us? -
RT @kissane: If your business model is hostile to informed consent, you have bigger problems than a data science paper.
Part of growing up has been recognizing that I'm not invincible. <24 hours into Aspen and I know that I still can't handle altitude. :-(
Flying United 1st time in years due to previous horrors. Regretting it. At least they've announced how they'll screw us ahead of time.
‘Selling Out’ Is Meaningless: Teens live in the commercial world we created -
In "corrupt personalization," @niftyc offers some entertaining situations where people's data is used unexpectedly:
At #PDF14, @BradSmi described how MSFT is trying to navigate govt demands in light of NSA. I'm in awe of his efforts.
On July 15, I'm keynoting @WhartonWebConf. If you're in Philly, come!
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